This Land of Strangers: The Relationship Crisis That Imperils Home, Work, Politics, and Faithby Robert Hall
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It is the crisis that everyone feels but that has gone unnamed. We see the pieces: families disintegrating; communities in chaos; businesses losing the trust of customers and employees; political and religious discourse that sows dysfunction and divide. Yet until now, no one has connected the dots that reveal the larger narrative. Our broken relationships have a death grip on economic, political, and social advancements that capitalism, democracy, social programs, and tax policy have been unable to break. Cumulatively this crisis feeds an emerging caste system: Individuals and organizations that possess superior relationships have, while those with deteriorating relationships are destined to have not. In This Land of Strangers, Robert Hall lays the crisis bare, and you will be shocked at the magnitude of destruction he reveals.
Hall’s best-selling business book, The Streetcorner Strategy for Winning Local Markets, helped spawn the customer relationship management movement. Now, with deep passion and insight borne from three decades of study, he widens the lens to look at the breadth of our relational decline and the societal trends that got us here. Focusing on four key domains—home, work, politics, and faith—he presents wide-ranging research that explores the unraveling of our life-giving relationships and the attendant costs. He debunks the assumption that we can build better lives and a stronger society on crumbling relationships.
With engaging narrative style and stories, Hall looks at modern life through the prism of relationships. He challenges readers to embrace three aims that will reverse the forces that gave birth to today’s land of strangers to usher in a new era—the Age of Relationship.
- BN ID:
- Greenleaf Book Group, LLC
- Publication date:
- Sold by:
- Barnes & Noble
- NOOK Book
- File size:
- 4 MB
Meet the Author
Robert Hall is a noted author, consultant, and speaker on relationships. As cofounder and CEO of a 200-person relationship management firm with offices in the U.S., Canada, Latin America, U.K., South Africa, and Australia, he consulted for 20-plus years with major corporations on customer and employee relationships. Ernst and Young named him a finalist for Entrepreneur of the Year in the Southwest. His first book, The Streetcorner Strategy for Winning Local Markets, is a business bestseller that helped inspire the customer relationship management movement. For the past decade, Hall has mentored inner-city homeless families and helped pioneer a relationship-centric model for addressing homelessness. He has authored 100-plus published columns, articles, and research papers on the topic of relationships.
Most Helpful Customer Reviews
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If you ever catch a rerun of a 50’s sitcom, you will notice how the neighbors are not strangers, kids do not argue at their parents, and the families sit around the dinner table talking about their day. Today’s kids would just laugh at the old sitcoms, probably referring to them as ‘unrealistic.’ When the truth is that today’s families have lost touch with what real relationships are. Author Robert Hall has written a clever, funny, and realistic book titled “This Land of Strangers” that touches on the subject about the relationships in our lives. From our families, neighbors, classmates, co-workers, fellow church members, to the stranger sitting next to you on the subway, Robert writes about how our relationships is threatening our society. The author introduces the ‘crises” within the first few pages, which is a little haunting as I realized how families are falling apart; customers and employees are looking their trusts in business; and how political and religious views are distancing us more apart. The author uses interesting stories, an entertaining narrative and ‘real’ facts to address the overlooked issue in your society. This Land of Strangers is a necessary read!