The Three Laws of Performance: Rewriting the Future of Your Organization and Your Life [NOOK Book]

Overview

When a hurricane warning is announced, everyone's concerns and actions become focused on that expectation; the hurricane essentially becomes the future which people are "living into." Similarly, when an organization needs to transform or make the leap to a higher level, everyone involved should be "living into" the vision of the organization's new, improved future. But in the majority of organizations, the future people are living into is based on past performance and ...
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The Three Laws of Performance: Rewriting the Future of Your Organization and Your Life

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Overview

When a hurricane warning is announced, everyone's concerns and actions become focused on that expectation; the hurricane essentially becomes the future which people are "living into." Similarly, when an organization needs to transform or make the leap to a higher level, everyone involved should be "living into" the vision of the organization's new, improved future. But in the majority of organizations, the future people are living into is based on past performance and experience, and so major transformation is almost impossible.

Steve Zaffron is, CEO of Vanto Group which has helped hundreds of companies envision and effectively implement major change and performance improvement. Zaffron and Dave Logan outline this proven system for rallying all of an organization's employees around a new vision, and more importantly, making it stick. Their focus is on making such transformations permanent and repeatable, providing practical examples from Vanto Group’s clients such as Apple, Lockheed Martin, Reebok, BHP-Billiton, Johnson & Johnson, Morgan Stanley, and many others.

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Product Details

  • ISBN-13: 9781118170731
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 7/28/2011
  • Series: J-B Warren Bennis Series , #173
  • Sold by: Barnes & Noble
  • Format: eBook
  • Edition number: 1
  • Pages: 256
  • Sales rank: 211,151
  • File size: 746 KB

Meet the Author

Steve Zaffron is the CEO of Vanto Group, which has consulted with 300+ organizations in twenty countries including Lockheed Martin, Apple, Morgan Stanley and Johnson & Johnson. Zaffron has personally consulted many top executives and led seminars for over 100,000 people, as well as guest lecturing at Harvard Business School, University of Rochester, Ohio State and USC. He is also a senior executive and board member with Landmark Education, where he spearheaded the design of the "Landmark Forum" program which has been attended by more than a million people worldwide. Steve holds a master's degree from the University of Chicago and graduated magna cum laude from Cornell University.

Dave Logan is a professor and former associate dean of executive education at USC's Marshall School of Business, where he pioneered several MBA courses as well as a Medical Management degree program. He also teaches at the Foundation for Medical Excellence and the International Center for Leadership in Finance (Malaysia). He is author or co-author of four books, including the bestselling Tribal Leadership and has been interviewed on CNN, NBC, and dozens of newspapers and radio stations across the country. Logan holds a Ph.D. in Organizational Communication from the Annenberg School at USC.

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Table of Contents

Editor's Note, byWarren Bennis xiii

Foreword, by Michael C. Jensen xvii

Authors' Note xxi

Introduction: The Power of Rewriting the Future xxv

Part I: The Three Laws in Action.

1. Transforming an Impossible Situation 3

2. Where Is the Key to Performance? 31

3. Rewriting a Future That’s Already Written 65

Part II: Rewriting the Future of Leadership.

4. With So Many Books on Leadership, Why Are There So Few Leaders? 93

5. The Self-Led Organization 117

Part III: Mastering the Game of Performance.

6. Who orWhat Is Leading Your Life? 143

7. The Path to Mastery 169

8. Breaking the Performance Barrier 199

Appendix: The Three Laws of Performance and the Leadership Corollaries 212

Notes 213

Acknowledgments 215

The Authors 219

Index 221

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Customer Reviews

Average Rating 4.5
( 24 )
Rating Distribution

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(19)

4 Star

(3)

3 Star

(2)

2 Star

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See All Sort by: Showing 1 – 20 of 24 Customer Reviews
  • Posted February 9, 2009

    Game-changing book

    I was lucky to receive an advance copy of this book and I've read it twice now. I really believe this book has the potential to change our current economic reality. <BR/><BR/>Here's why...<BR/>What most books, authors, and experts are doing is prescribing solutions, which may or may not work (usually not). But the Three Laws of Performance have nothing to do with techniques. It's all about how to fundamentally shift our view of the situation, and notice how we are living in what they call a "default future" - meaning we're heading to where all of our unsaid beliefs say we're heading. <BR/><BR/>But once we learn to recognize it, we can shift how the world occurs to us, and actually re-write our future. I know, this may not make sense, but once you read the book it will be crystal clear. <BR/><BR/>From a sheer practical business perspective, I learned how to disarm any complaint (including my own) and how I can create a company that is literally self-led, meaning the organization (if it is operating according to the three laws) will lead itself. <BR/><BR/>What's great is that these principles work whether you're in business or not (isn't business just a vast network of individuals?). <BR/><BR/>I highly recommend reading it, because I believe you will play a part in turning our world around.

    5 out of 5 people found this review helpful.

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  • Posted February 12, 2009

    A Very Timely Book

    While this is a business book, it is relevant to all of the challenges that we are facing. From the economy to the environment. If we are to meet the enormous challenges successfully we are going to have to think and act in entirely new ways. The Three Laws of Performance are give an answer to the question of how we are going to deal with the mess we are now facing. <BR/><BR/>The book offers very practical steps as well as real life expamples of how people in organizations of all kinds have been able to litteraly re-invent the future of their organizations. <BR/><BR/>This is also true even in organizations where people get paid to do a job. The authors Steve Zaffron and Dave Logan contend that it is people's individual views and the language they use to describe their situations that determine the actions they take. According to the book, the way people both view and speak about situations is influenced almost exclusively by the past. This in turn limits people's ability to adapt and work cooperatively together as past successes and failures literally limit their view of what is possible. This is true for both individual people as well as the organizations they are a part of. Just think of the auto industry or a losing sports team. <BR/><BR/>This is about what is possible and about people an organizations not jsut having a say but actually making what is possible a reality. <BR/><BR/>I highly reccomend this book.

    2 out of 3 people found this review helpful.

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  • Posted September 6, 2009

    Excellent Book

    This is one of the best books on leadership and leadership skills application that I have read. The examples in the book are very insightful. Our team is going through a self-analysis and team improvement process, so this is a great resource.

    1 out of 1 people found this review helpful.

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  • Posted March 26, 2009

    Great book for all - apply it to what you want to create in life

    The first law, 'how people perform correlates to how situations occur to them,' has given me a view on a fixed way that I automatically view things that happen around me. I will react in life as if I am being left out of something when it looks to me like I was not told about some thing after the fact. Who knows why I didn't hear about the thing, but I start to think someone was trying to keep something from me. Very silly, really.

    The second law is that how a situation occurs (for someone) arises in language. When we can get how maliable language is, we can alter situations not only for ourselves, but even for others. There is work to do to see what the current future we live into is, but when you can, you can create something new and apply the third law.

    One has to use future-based language to transform how situations occur to people, according to the third law. We can learn to create and live in a whole new language, although within our native or other learned language such as English, that gives new views on life. This book presents a way to do so.

    I was particularly moved by one of the stories of Mills, CEO of Lonmin in South Africa, who stayed overnight in a hostal with the company workers in a poor part of town. His actions altered how the workers saw him and themselves in relation to the company. He awoke to African warriors guarding him. He stated that he was the safest man in South Africa. I think he was not only the safest but also the most inspiring person in the world that night.

    If you want to get what a great leader is or if you are interested in creating a shift in a company or organization or even in yourself, read the book. I highly recommend the Three Laws of Performance!

    1 out of 1 people found this review helpful.

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  • Posted February 15, 2009

    Creating a future and living into it

    I read the book two weeks ago and was subsequently in Jamaica to create a mentoring program for children whose parents are in jail. When I was interviewed on a radio program in Jamaica I used the distinction of creating a future and within 24 hours of the program airing a Team was formed to mentor the children. The Team's participants were from the Departments of Corrections and Social Services and a group of MBA students that were enrolled by their Professor. Creating from the past, this would have taken months to accomplish. <BR/><BR/>I was "listened" to as creating the future for these children now. What showed up, from the distinctions in the book, was a Team.

    1 out of 2 people found this review helpful.

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  • Posted January 29, 2011

    de

    letfx

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  • Anonymous

    Posted January 20, 2011

    Highly Recommended

    As you are reading this book you can't help but think that it was written for you. It will make you take action and as a result you will never look at your life the same way.

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  • Anonymous

    Posted November 15, 2009

    Excellent read for individuals and groups

    As a Landmark Forum graduate, the tools discussed in the book are focused on groups and organizations, and when you read about their group improvements you individually are as well. I know that I will repeatedly read this book and discover something new each time I read it.

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  • Posted October 4, 2009

    Good Companion to the Landmark Forum

    We read this book after taking the Landmark Forum and found it a good companion text to the Forum. While the book's primary focus is the world of business and organizations, it still has many applications to individuals and relationships.

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  • Posted September 26, 2009

    When you want to get ahead in business

    I highly recommend this book. Read it twice if you need to. I took notes and go back to them quite often. I gave the book to another person. And I suggest you do the same. They will thank you for it.

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  • Posted September 12, 2009

    I Also Recommend:

    Three laws, three decades of research at your fingertips

    If your default future, read book, doesn't get in the way, the laws in this book will transform any aspect of your life.

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  • Posted September 1, 2009

    more from this reviewer

    Hopeful pitch for organizational openness

    Steve Zaffron and Dave Logan recognize that businesses and their leaders face radical shifts in the corporate climate and confront pressing organizational problems. But rather than wallow in negativity, they offer communication-based solutions called the "Three Laws of Performance" that they believe can transform companies and individual relationships. Zaffron and Logan explain how to energize and sustain your organization - and your personal life - by using candid language, fostering open discussion, confronting past wounds and voicing a positive future vision. Their ideas may not be revolutionary, but getAbstract finds them interesting, sensible and worthy of close examination.

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  • Anonymous

    Posted April 20, 2009

    Excellent - lots of top notch content packed into a quick and easy read.

    This book contains some great instruction on how to systematically alter your perspective to empower yourself. It is illustrated with great examples, mostly from the business world, but is broadly applicable.

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  • Posted March 27, 2009

    An absolute must-read book for our times

    One of the things I've always wondered about Management Consultants is "What do they actually do?" Or, to put it another way, "How much difference can they really make, or is it all just a bunch of hot air?"

    This book certainly gives some dramatic real-life examples of radical shifts that the authors caused in companies that they advised. Shifts that went way beyond any normal conception of what we would expect to be possible. Right in the first chapter they detail a turn-round at the Lonmin mining company in South Africa, where a disastrous safety record and inter-racial tension stalemated all previous attempts to improve productivity.

    The case of Lonmin was an illustration of the "First Law" - that How people perform correlates to how the situation occurs to them. This is profound. It rarely crosses our minds that what we perceive is merely our own interpretation of a situation - we take it for granted that we directly perceive the reality itself. Other people's actions often seem to us to make no sense at all - yet they will be perfectly logical to that person, given the interpretation they have: on that occurs to them as reality!

    The second and third laws deal with way that this "occurring world" arises and what can be done to re-cast it both for ourselves and for others.

    Although primarily written from the perspective of resolving conflicts and challenges in a workplace contexts, every insight in the book applies just as readily to our family and inter-personal situations.

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  • Posted March 27, 2009

    more from this reviewer

    I Also Recommend:

    Powerful read that effectively created meaningful value in my daily life.

    I have enjoyed the 3 Laws book. Specifically, just yesterday I found that I was using what I had learned to influence how I was communicating with a client.

    The book points to the importance of a person's unique point of view. The authors claim that performance (in any area of life), is really a function of our "occurring" world and that world that arises in the language we use.

    The book is full of specific examples of everyone from individuals to large organizations can dramatically alter their performance through the Three Laws. A must read for leaders, business owners and people up to making a difference for the people they care about.

    In addition, I have written a series of blogs on the book at:
    http://bradyuselman.com/?p=33

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    Posted April 1, 2011

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    Posted April 15, 2009

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    Posted January 2, 2010

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    Posted November 9, 2011

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    Posted January 9, 2011

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