The Truth About Employee Engagement: A Fable About Addressing the Three Root Causes of Job Misery

The Truth About Employee Engagement: A Fable About Addressing the Three Root Causes of Job Misery

4.3 25
by Patrick M. Lencioni
     
 

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The Truth About Employee Engagement was originally published as The Three Signs of a Miserable Job.

A bestselling author and business guru tells how to improve job satisfaction and performance.

In his sixth fable, bestselling author Patrick Lencioni takes on a topic that almost everyone can relate to: job misery. Millions of workers,

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Overview

The Truth About Employee Engagement was originally published as The Three Signs of a Miserable Job.

A bestselling author and business guru tells how to improve job satisfaction and performance.

In his sixth fable, bestselling author Patrick Lencioni takes on a topic that almost everyone can relate to: job misery. Millions of workers, even those who have carefully chosen careers based on true passions and interests, dread going to work, suffering each day as they trudge to jobs that make them cynical, weary, and frustrated. It is a simple fact of business life that any job, from investment banker to dishwasher, can become miserable. Through the story of a CEO turned pizzeria manager, Lencioni reveals the three elements that make work miserable — irrelevance, immeasurability, and anonymity — and gives managers and their employees the keys to make any job more engaging.

As with all of Lencioni’s books, this one is filled with actionable advice you can put into effect immediately. In addition to the fable, the book includes a detailed model examining the three root causes of job misery and how they can be remedied. It covers the benefits of managing for job engagement within organizations — increased productivity, greater retention, and competitive advantage — and offers examples of how managers can use the applications in the book to deal with specific jobs and situations.

Patrick Lencioni is President of The Table Group, a management consulting firm specializing in executive team development and organizational health. As a consultant and keynote speaker, he has worked with thousands of senior executives and executive teams in organizations ranging from Fortune 500 companies to high-tech startups to universities and nonprofits. His clients include. AT&T, Direct TV, JCPenney, Microsoft, Nestle, Northwestern Mutual, Southwest Airlines and St. Jude Chilren’s Research Hospital. Lencioni is the author of ten bestselling books, including The Five Dysfunctions of a Team and The Advantage. He previously worked for Oracle, Sybase, and the management consulting firm Bain & Company.

Product Details

ISBN-13:
9781119237983
Publisher:
Wiley
Publication date:
11/16/2015
Series:
J-B Lencioni Series
Pages:
272
Sales rank:
18,387
Product dimensions:
5.60(w) x 8.40(h) x 1.00(d)

Meet the Author

PATRICK M. LENCIONI is founder and president of The Table Group, a management consulting firm specializing in executive team development and organizational health. As a consultant and keynote speaker, he has worked with thousands of senior executives in organizations ranging from Fortune 500s and high-tech start-ups to universities and nonprofits. He is the author of ten nationally recognized books, including the New York Times best-seller The Five Dysfunctions of a Team.

To learn more about Patrick Lencioni and his other products and services—including his newsletter and free resources—please visit www.tablegroup.com.

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Three Signs of a Miserable Job 4.3 out of 5 based on 1 ratings. 25 reviews.
M_L_Gooch_SPHR More than 1 year ago
This is a great topic and an easy read. While it is a one-trick book, the topic is so deep and varied that it can fill an entire book. A lot of managerial books that cover a single topic are often shallow and sometimes even fails to offer ways to correct the problems associated with the topic. That is not the case with this book.

The author provides a clear, operational definition of a miserable job. If you have moved around in your career (or not!) you can easily relate to these bad jobs.

I was very glad to see the author lay the bulk of the blame at the manager's feet. This is where it belongs but man. The relationship between the employee and their direct supervisor is one of the most important in that person's life.

The three signs are defined as:

Anonymity - In a recent training class for managers, I asked them to list their subordinates and then to tell me the name of the spouses and name at least one of their children. I struck out. Not a single person could pull this off.

Irrelevance - I am reminded of the two stone cutters. One said his job was hot, dusty and hard. The other enlightened cutter told everyone he was building a cathedral. What a difference between the workers!

"Immeasurement" or not being able to tell if your work is contributing to the success of the organization or themselves. For me, an analogy would be given the job of driving a car cross country but not being given a map, fuel gauge or speedometer.

Buy this book if you want to reduce your employee turnover and help with retention. This is right on point and I can highly recommend it. Michael L. Gooch, SPHR
Guest More than 1 year ago
Decent book! but I will always be miserable at work! thats why they call it work!!
Anonymous 10 months ago
NathanIves More than 1 year ago
The Three Signs of a Miserable Job: A Fable for Managers (And Their Employees)by Patrick M. Lencioni examines three causes of job dissatisfaction. Focused on the executive and management teams, Mr. Lencioni illustrates the harmful effects of anonymity, irrelevance, and immeasurability on worker performance and ultimately the organization's success. He then prescribes actions that can be taken to overcome these obstacles thereby increasing employee productivity and engagement which subsequently improves organizational performance. Employee performance serves as the foundation for the organization's overall performance. When employee efforts are optimized and aligned to common mission goals, the organization realizes its greatest value potential. Creating job satisfaction and thereby earning employee engagement and promoting focused, productive work effort is the responsibility of every executive and manager. I like The Three Signs of a Miserable Job because it highlights the fundamental job satisfaction needs shared by all employees and the barriers preventing these needs from being met. As with all of his previous fables, Mr. Lencioni offers actionable steps executives and managers can take in order to eliminate these barriers. Additionally, Mr. Lencioni's recommended actions support what I believe is key to sustained, superior success; shared vision, focus, and commitment. As a business novel, The Three Signs of a Miserable Job presents its principles for improving job satisfaction through a believable, vividly illustrated, and easily related to story of two organizations struggling to improve performance. Many of the best practice recommendations found on the StrategyDriven website compliment the actions prescribed in The Three Signs of a Miserable Job; making this book a StrategyDriven recommended read. All the Best, Nathan Ives StrategyDriven Principal
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AlwaysCurious More than 1 year ago
An easy read ... enlightening examples ... easy narrative. Very informative ... of course I thought so since I related to so much of what the author wrote. There's nothing like reading part of your work history in another's account of the issue!! Probably should be required reading in any MBA curriculum .... just so those emerging MBA's have a real handle on the real world!! I enjoyed it thoroughly. Keep it on your bookshelf!!
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Anonymous More than 1 year ago
This is a must read for anyone who has a job, especially Leaders. The book is written in such a way that you do not want to put it down. I read this complete book in two sittings because the book is written in story form where you just want to know what is next. Contrary to what most may think about the title it is a very upbeat book that shows you how you can make an impact in your employees life with 3 simple concepts and how as an employee you can empower yourself to truely enjoy any line of work. I manage an office of around 12 people and plan on having all of my employees read this book.
Guest More than 1 year ago
The Three Signs of a Miserable Job: A Fable for Mangers (and their employees), by Patrick Lencioni, is a great and an informative book. It gives insight in ways to improve business life and relationships with your boss. If you're looking to improve your work life by finding it more rewarding then this is a must read. This book encompasses many aspects on why a job may seem miserable. Lencioni also offers some remedies that may improve a miserable job. A great book for an employer and employees as well! A must read for the working man.
Guest More than 1 year ago
As a consultant to executives and Boards, I see a growing interest in accountability and results, and systems that they believe will produce results. However, the piece they all too often miss is that unless the people who they lead, know and believe they care and show them, the results will probably not get achieved. What Patrick outlines in this his latest fable, is simple and yet so difficult to convince leaders of its fundamental importance. It reminds me of the axiom 'I don't care what you know, until I know that you care'. If you want evidence that this works, go look into the companies Jim Collins identified in Good To Great, and you'll find leaders who practice this day in and day out. If you show your people you care, then they'll start to trust you and you'll be able to move toward building a 'Team' as Patrick suggests in his other books. Leaders in whatever capacity need to understand that unless they lead by example, they'll likely never achieve the results they would like in their organization. It may be simple, but unless leaders commit to practicing this daily, and allow themselves to be held to account, it won't be believed by those they are trying to lead. This book is long overdue and could make a serious difference in the quality of products and services that we in North America would like to see. It could just be our competitive edge in the Global market.
Guest More than 1 year ago
We interact with 60+ CEOs in Northern Indiana and now we have something that helps these companies. Pat in his fable / easy read style effectively communicates solid solutions to a cloudy vital issue with clarity and simplicity. His findings will impact both your business and personal life.