The Three Signs of a Miserable Job: A Fable for Managers (and Their Employees)
  • The Three Signs of a Miserable Job: A Fable for Managers (and Their Employees)
  • The Three Signs of a Miserable Job: A Fable for Managers (and Their Employees)
  • The Three Signs of a Miserable Job: A Fable for Managers (and Their Employees)
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The Three Signs of a Miserable Job: A Fable for Managers (and Their Employees)

4.2 24
by Patrick Lencioni
     
 

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When his employees were all seated, the new manager began. Deciding not to be clever or subtle, Brian got right to the point. "Show of hands. How many of you like your jobs?"

Nothing.

People just looked at one another as though Brian had askedthe question in Russian.

"Okay, let me be clearer," he smiled. "How many people here get excited about coming to work?

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Overview

When his employees were all seated, the new manager began. Deciding not to be clever or subtle, Brian got right to the point. "Show of hands. How many of you like your jobs?"

Nothing.

People just looked at one another as though Brian had askedthe question in Russian.

"Okay, let me be clearer," he smiled. "How many people here get excited about coming to work? How many of you are in a good mood when you're driving here every day?"

Brian might as well have asked them if they liked being beaten with a stick. No one raised their hand. A few of them actually laughed out loud.

In this, his sixth and most anticipated fable, New York Times best-selling author Patrick Lencioni takes on his most universal and human topic to date: misery at work.In doing so, Lencioni presents a revolutionary yet simple model for making any job more rewarding and fulfilling.

Lencioni tells the unforgettable story of Brian Bailey, an abruptly retired executive searching for meaning in his career and his life. Through a series of twists and turns that take him from the executive suite of a well-respected company to the ski slopes of Lake Tahoe to the drive-thru window of a fast-food restaurant, Brian discovers the three universal causes of anguish and frustration at work, and the keys to overcoming them. Whether he's trying to convince an investment banker that job satisfaction matters, or motivating a pizza delivery driver to be friendlier to customers, Brian is forced to confront aspects of himself, and others, that make job misery a painful reality in so many organizations.

Whether you're an executive looking to establish a cultural competitive advantage, a manager trying to engage and motivate your people, or an employee searching for fulfillment in your work, The Three Signs of a Miserable Job will provide you with immediate relief—and hope.

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Editorial Reviews

From the Publisher
Lencioni, a consultant, speaker and bestselling author (The FiveDysfunctions of a Team), pinpoints the reasons behind and waysaround what many consider a constant of the human condition: jobdissatisfaction. According to Lencioni, job-fueled misery canultimately seep into all aspects of life, leading to drug andalcohol abuse, violence and other problems, making this examinationof job misery dynamics a worthy pursuit. Through the "simple" taleof a retired CEO-turned-pizzeria manager, Lencioni reveals thethree corners of the employee unhappinesspyramid—immeasurability, anonymity and irrelevance—andhow they contribute to dissatisfaction in all jobs and at alllevels (including famously unfulfilled celebrities and athletes).The main culprit is the distancing of people from each other(anonymity), which means less exposure to the impact their work has(immeasurability), and thus a diminished sense of their own utility(irrelevance). While his major points could have been communicatedmore efficiently in a straightforward self-help fashion, hisfictional case study proves an involving vessel for his model andstrategies (applicable to managers and lower-level staff alike),and an appendix-like final chapter provides a helpfullystripped-down version. (Aug.) (Publishers WeeklyAnnex (Online), July 30, 2007)

"Lencioni knows how to spin a good yarn and he weaves in plentyof advice…this book is essential reading." (BritishAirways Business Life, October 2007)

"…well-written fable…a must-read" (AccountingTechnician, October 2007)

"...filled with actionable advice...A must-read for managers andemployees alike seeking to get the most out of their jobs." (Securities & Investment Review, November 2007)

“…written in such a way that you'll find yourselfwanting to know what happens to the characters“ (PersonnelToday, March 2008)

"As with all lencioni's books, this one is filled withactionable advice you can put into effect immediately."(PublicNet, September 24, 2008)

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Product Details

ISBN-13:
9780787995317
Publisher:
Wiley
Publication date:
08/17/2007
Series:
J-B Lencioni Series, #2
Pages:
272
Sales rank:
65,187
Product dimensions:
5.83(w) x 8.44(h) x 1.01(d)

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What People are saying about this

From the Publisher
"This is a page-turner that unravels the mystery of jobsatisfaction for any manager. Whether you manage six orsixty-thousand people, it is essential reading."
—Trevor Fetter, president and CEO, Tenet HealthcareCorporation

"In a sea of generic books on employee engagement andempowerment, Lencioni throws us a life preserver. His book is amasterful tale which I highly recommend to leaders and anyone elsetrying to build more personal satisfaction in their work."
—Kevin D. Wilde, vice president, chief learning officer,General Mills, Inc.

"Lencioni provides a powerful message to all who lead people,one that will produce exceptional loyalty and results. This simplebook can make a huge difference."
—Robert W. Savage, chief operating officer, Taco BellCorp.

"I love this clever and insightful book! It will remind anymanager, at any level, why they became a manager in the firstplace!"
—Greg Cross, senior vice president, Hilton HotelsCorporation

"Don’t let the simplicity of his message fool you.Lencioni provides powerful, practical real-world solutions forimproving results by putting people first. I found many new ideasfor self-improvement that I can’t wait to try!"
—Jeff Lamb, vice president, people and leadershipdevelopment, Southwest Airlines

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