The Three Tensions: Winning the Struggle to Perform Without Compromise / Edition 1

Hardcover (Print)
Used and New from Other Sellers
Used and New from Other Sellers
from $1.99
Usually ships in 1-2 business days
(Save 92%)
Other sellers (Hardcover)
  • All (28) from $1.99   
  • New (11) from $1.99   
  • Used (17) from $1.99   

Overview

A manager argued that he could either increase his business unit's margins or its sales, but not both. His chief executive reminded him of the time when people lived in mud huts and faced the stark choice between light and heat: punch a hole in the side of your hut and you let the daylight in but also the cold, or block up all the openings and you stay warm but sit in darkness. The invention of glass made it possible to overcome the dilemma—to let in the light but not the cold. How then, he asked his manager, will you resolve your dilemma between no sales or no margin improvement? Where is the glass?
From the Introduction

"To win, leaders have to push their companies beyond trade-offs. They must find strong growth at premium returns, not one or the other. They must deliver great results today and build for the future at the same time, not push for earnings that can't be sustained. The Three Tensions is about having both at the same time, more of the time. I recommend it to any manager serious about winning."
—James Kilts, former chairman, CEO, and president, The Gillette Company

"Leadership can't be just about telling people what you expect of them. The Three Tensions sets out a range of helpful tactics leaders can adopt to really engage their people in the search for good performance on many fronts."
—Andrew Cosslett, chief executive, InterContinental Hotels Group PLC

"The Three Tensions speaks to fundamental management issues, perhaps the most fundamental. Managers looking for new ideas on how to improve performance will find it very stimulating. I found my own thinking very much influenced by it."
—John Roberts, professor of economics, strategic management, and international business, Stanford Business School

Read More Show Less

Editorial Reviews

From the Publisher
Every executive will immediately connect with the themes of this important new management book: the conflict between profitability and growth, the demands of the short term and the long term, the inevitable incompatibility of centralization and decentralization. But in The Three Tensions (Jossey-Bass), consultants Dominic Dodd and Ken Favaro expose the false choices executives make in resolving these issues and the traps and cycles they fall into when they do. In many ways, this is a difficult book because of the stylized framework and vocabulary that the authors have created, and the absence of a single overarching idea such as "excellence" or "reengineering." But the essential insight — that the solution to these "tensions" lies not in "balance" or "compromise" but in a relentless focus on customer benefit, sustainable earnings and cultural norms — has the advantage of being both original and wise. 
—S.P. (Washington Post, February 25, 2007)
Read More Show Less

Product Details

  • ISBN-13: 9780787987794
  • Publisher: Wiley
  • Publication date: 1/9/2007
  • Series: J-B US non-Franchise Leadership Series , #41
  • Edition description: Revised Edition
  • Edition number: 1
  • Pages: 272
  • Product dimensions: 6.20 (w) x 9.20 (h) x 1.10 (d)

Meet the Author

The authors are from Marakon Associates, called by Fortune magazine "the best-kept secret in consulting" and by The Economist "a consultancy that has advised some of the world's most consistently successful companies."

Dominic Dodd is a senior advisor of Marakon Associates. Since joining the firm in 1989, he has been a managing partner and Marakon's worldwide director of marketing and communications. He lives in London.

Ken Favaro is co-chairman of Marakon Associates. In his 22 years with the firm, he has been regional managing partner for Europe and has served two terms as Marakon's chief executive. He lives in New York.
For more information about the book or to contact the authors, please visit www.thethreetensions.com.

Read More Show Less

Table of Contents

Foreword.

Introduction.

1 The Corporate Cycle.

2 Profitability vs. Growth.

3 Today vs. Tomorrow.

4 Whole vs. Parts.

5 Breaking the Corporate Cycle.

6 The Next Big Thing.

Appendix A: Market Value and Batting Average.

Appendix B: Our Research Methodology.

Notes.

Selected Reading.

Acknowledgments.

About the Authors.

Index.

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)