Most chapters conclude with "Key Ideas in This Chapter."
Meeting the Needs of a Whole Population.
From Problem to Possibility.
1. The Journey from Problem to Possibility.
A Typical Day in a Managed Care Practice.
The Challenges of Managed Care.
Competency-Based Practice: Principles and Assumptions.
Clinical Assumptions and Values.
2. Starting Off: Honoring the Story and Moving Forward.
Setting the Tone for the Initial Interview.
Establishing Customership: The Principle of Cooperation.
The Initial Interview: Guidelines for Practice.
An Initial Interview with a Couple.
3. Taking Action: Therapy as a Laboratory for Change.
Therapy as a Laboratory for Change.
Generating Homework: A Potpourri of Ideas.
The Use of Letters in Therapy.
4. Talking Heads: The Reflecting Team as Consultant.
The Theoretical Basis for Reflecting Teams.
The Reflecting Team as Consultant.
The Reflecting Team: Clinical Illustrations.
Incorporating Audiences in the Therapy Process: Real and Virtual Communities.
5. Managing Complexity: The Pragmatics of Resource Allocation (in collaboration with Steven Friedman, Ph.D., and Cynthia Mittelmeier, Ph.D.).
The Clinical Situation: Background and Interviews.
Establishing Goals/Allocating Resources.
6. Collaborative Practice in Action I: Generating Narratives of Hope.
At the Outset: Barbara's Picture.
AttheConclusion of Therapy.
The Middle Phase.
An Exchange of Letters.
7. Collaborative Practice in Action II: Constructing Time-Effective Solutions.
The Ramos Family.
Part II: The Family Returns.
8. Collaborative Practice in Action III: Changing Conversations.
The Initial Couples Session.
The Second Session.
The Third Session.
The Fourth Session.
The Fifth Session.
9. Often Asked Questions.
10. Putting It All Together: Principles for Effective Practice.
Changing Our Attitude.
Managing Your Practice: From Possibilities to Outcome.
Possibility Therapy in Action.
Staying Sane in Managed Care.
For Further Reading.