To Do No Harm: Ensuring Patient Safety in Health Care Organizations / Edition 1

To Do No Harm: Ensuring Patient Safety in Health Care Organizations / Edition 1

by Julianne M. Morath RN, MS, Joanne E. Turnbull PHD
     
 

ISBN-10: 078796770X

ISBN-13: 9780787967703

Pub. Date: 02/20/2004

Publisher: Wiley

With this important resource, health care leaders from the board room to the point-of-care can learn how to apply the science of safe and best practices from industry to healthcare by changing leadership practices, models of service delivery, and methods of communication.  See more details below

Overview

With this important resource, health care leaders from the board room to the point-of-care can learn how to apply the science of safe and best practices from industry to healthcare by changing leadership practices, models of service delivery, and methods of communication.

Product Details

ISBN-13:
9780787967703
Publisher:
Wiley
Publication date:
02/20/2004
Series:
J-B AHA Press Series, #137
Edition description:
New Edition
Pages:
384
Product dimensions:
7.32(w) x 9.49(h) x 1.32(d)

Table of Contents

Foreword
1Declare patient safety urgent and a priority12
2Error and harm in health care23
3Understanding the basics of patient safety44
4Assume executive responsibility71
5Import new knowledge and skills96
6Install a blameless reporting system120
7Assign accountability148
8Align external controls and reform education181
9Accelerate change for improvement204
10The end of the beginning234
App. 1Checklist for assessing institutional resilience279
App. 2Creating de-identified case studies for dissemination283
App. 3Medical accidents policy : reporting and disclosure, including sentinel events285
App. 4Medication safety and team feedback form295
App. 5Patient safety workplan297
App. 6Safety learning report300
App. 7Stop-the-line- policy : authority to intervene to restore patient safety303
App. 8Complexity lens reflection308
App. 9A brief look at gaps in the continuity of care313
App. 10A brief look at the new look in complex system failure, error, and safety311
App. 11A reminder on every chart315
App. 12List of serious reportable events in health care316
App. 13Statement of principle : talking to patients about health care injury321
App. 14VHA patient safety organizational assessment322

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