Today's Medical Assistant: Clinical & Administrative Procedures

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For the first time – all in one volume – here’s everything you need to prepare for a successful career as a medical assistant! Today’s Medical Assistant: Clinical & Administrative Procedures is a hands-on, comprehensive guide to all of the concepts and skills you need for success in today’s busy medical office: medical knowledge, clinical skills, and administrative details. No other medical assisting text provides everything you need in such a practical, accessible package! Bringing together the clinical know-how of Kathy Bonewit-West, the administrative expertise of Sue Hunt, and the anatomy and physiology knowledge of Edith Applegate, this unique text offers a single-volume, manageable approach to both clinical and administrative procedures, as well as an essential understanding of anatomy and physiology. It provides a solid foundation for success in today’s fast-paced medical office, covering all the concepts and skills needed for modern medical assisting and their application to real-life situations.
  • Streaming video presentations of 89 procedures on four companion DVD-ROMs clarify procedures from the text and reinforce your understanding.
  • Two companion CD-ROMs offer animations, games, exercises, and other helpful activities designed to help you assess your content knowledge, improve your critical thinking skills, and make learning more interesting and effective.
  • Interactive A & P Review exercises on the CD-ROM (Body Spectrum and ArchieMD animations with exercises) help you master challenging anatomy and physiology content.
  • Evolve offers online access to additional exercises, charting/documentation examples, and externship evaluation tools.
  • More than 120 procedures are presented in a clear, step-by-step format in the text, including underlying principles and illustrations depicting the technique. Procedures also include Charting Examples to help you understand the process for charting your own procedures.
  • Includes coverage of anatomy and physiology, plus up-to-date content on the medical record (including HIPAA, electronic medical records [EMR], and advanced directives), documentation (including billing and coding), medical office terminology, medical asepsis, vital signs, pediatrics, colonoscopy, IV therapy, CLIA Waived Tests, and much more.
  • What Would You Do?/What Would You Not Do? challenges you to analyze and respond to real-life applications of case studies.
  • Apply your Knowledge questions at the end of each chapter help you assess your knowledge of the material you’ve just covered.
  • Prepare for Certification sections at the end of each chapter help you master important elements covered in medical assisting certification examinations.
  • Putting It All into Practice boxes and Memories from Externship boxes introduce realistic medical assistants so that you can witness real-life medical situations.
  • Patient Teaching boxes emphasize this important aspect of a medical assistant’s daily job.
  • An appendix of common Spanish-English phrases helps you effectively communicate with Spanish-speaking patients.
  • An appendix of helpful websites gives you valuable information on professional organizations, accrediting agencies, and agencies that provide CPR certification.
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Product Details

  • ISBN-13: 9781416044321
  • Publisher: Elsevier Health Sciences
  • Publication date: 11/26/2008
  • Edition description: Older Edition
  • Pages: 1232
  • Product dimensions: 8.90 (w) x 11.10 (h) x 2.20 (d)

Table of Contents

Section 1: INTRODUCTION TO MEDICAL ASSISTING 1. The Health Care System 2. The Professional Medical Assistant 3. Ethics and Law for the Medical Office 4. Interacting with Patients Section 2: ANATOMY AND PHYSIOLOGY COMPONENT 5. Introduction to Anatomy and Physiology 6. Integumentary System 7. Skeletal System 8. Muscular System 9. Nervous System 10. The Senses 11. Endocrine System 12. Circulatory System 13. Respiratory System 14. Digestive System 15. Urinary System 16. Reproductive System Section 3: CLINICAL COMPONENT 17. Medical Asepsis and the OSHA Standard 18. Sterilization and Disinfection 19. Vital Signs 20. The Physical Examination 21. Eye and Ear Assessment and Procedures 22. Physical Agents to Promote Tissue Healing 23. The Gynecologic Examination and Prenatal Care 24. The Pediatric Examination 25. Minor Office Surgery 26. Administration of Medication and Intravenous Therapy 27. Cardiopulmonary Procedures 28. Specialty Examinations and Procedures: Colon Procedures Male Reproductive Health Radiology and Diagnostic Imaging 29. Introduction to the Clinical Laboratory 30. Urinalysis 31. Phlebotomy 32. Hematology 33. Blood Chemistry and Serology 34. Medical Microbiology 35. Emergency Medical Procedures Section 4: ADMINISTRATIVE COMPONENT 36. The Medical Record 37. Patient Reception 38. Medical Office Computerization 39. Telephone Techniques 40. Scheduling Appointments 41. Medical Records Management 42. Written Communications 43. Mail 44. Managing Practice Finances 45. Medical Coding 46. Medical Insurance 47. Billing and Collections 48. The Medical Assistant as Office Manager 49. Obtaining Employment Appendices A. Medical Abbreviations B. Spanish-English Phrases C. Community Resources for the Medical Assistant Glossary

Procedures on DVDs (Chapters 1-16 do not contain procedures) DVD 1 Chapter 17: Medical Asepsis and the OSHA Standard 17-1: Handwashing 17-2: Applying an Alcohol-Based Hand Rub 17-3: Applying and Removing Clean Disposable Gloves Chapter 18: Sterilization and Disinfection 18-1: Sanitation of Instruments 18-2 and 18-3: Wrapping Instruments Using Paper or Muslin and Wrapping Instruments Using a Pouch 18-4: Sterilizing Articles in the Autoclave Chapter 19: Vital Signs 19-1: Measuring Oral Body Temperature 19-2: Measuring Axillary Body Temperature 19-3: Measuring Rectal Body Temperature 19-4: Measuring Aural Body Temperature 19-5: Measuring Temporal Artery Body Temperature 19-6: Measuring Pulse and Respiration 19-7: Measuring Apical Pulse 19-8: Performing Pulse Oximetry 19-9: Measuring Blood Pressure Chapter 20: The Physical Examination 20-1: Measuring Weight and Height 20-2 - 20-9: Positioning and Draping 20-10: Assisting with the Physical Examination Chapter 21: Eye and Ear Assessment and Procedures 21-1: Assessing Distance Visual Acuity – Adult 21-1: Assessing Distance Visual Acuity – Child 21-2: Assessing Color Vision 21-3: Performing an Eye Irrigation 21-4: Performing an Eye Instillation 21-5: Performing an Ear Irrigation 21-6: Performing an Ear Instillation DVD 2 Chapter 22: Physical Agents to Promote Tissue Healing 22-1: Applying a Heating Pad 22-2: Applying a Hot Soak 22-3: Applying a Hot Compress 22-4: Applying an Ice Bag 22-5: Applying a Cold Compress 22-6: Applying a Chemical Pack 22-7: Measuring for Axillary Crutches 22-8: Instructing the Patient in Crutch Gaits 22-9: Instructing a Patient in the Use of the Cane 22-10: Instructing a Patient in the Use of a Walker Chapter 23: The Gynecologic Examination and Prenatal Care 23-1: Breast Self-Examination Instructions 23-2: Assisting with a Gynecological Examination 23-3: Assisting with a Return Prenatal Examination Chapter 24: The Pediatric Examination 24-1: Measuring Weight and Length of an Infant 24-2: Measuring Head and Chest Circumference of an Infant 24-3: Calculating Growth Percentiles 24-4: Applying a Pediatric Urine Collector Chapter 25: Minor Office Surgery 25-A: Applying Bandages 25-1: Applying and Removing Sterile Gloves 25-2 and 25-3: Opening a Sterile Package, Adding a Peel-Pack Dressing, and Pouring a Sterile Solution 25-4: Changing a Sterile Dressing 25-5: Removing Sutures and Staples 25-6: Applying Adhesive Skin Closures 25-7: Assisting with Minor Office Surgery DVD 3 Chapter 26: Administration of Medication and Intravenous Therapy 26-2: Preparing an Injection 26-3: Reconstituting a Powdered Drug 26-4: Administering a Subcutaneous Injection 26-5: Administering an Intramuscular Injection 26-6: Administering an Injection using the Z-Track Method 26-7: Administering an Intradermal Injection Chapter 27: Cardiopulmonary Procedures 27-1: Running a 12-Lead, Three Channel Electrocardiogram 27-2: Spirometry Testing Chapter 28: Specialty Examinations and Procedures: Colon Procedures, Male Reproductive Health, and Radiology and Diagnostic Imaging 28-1, 28-2: Fecal Occult Blood Testing and Developing the Hemoccult Slide Chapter 30: Urinalysis 30-1: Clean-Catch Midstream Specimen Collection Instructions 30-2: Chemical Testing of Urine with the Multistix 10 SG Reagent Strip 30-4: Performing a Urine Pregnancy Test Chapter 31: Phlebotomy 31-1: Venipuncture – Vacuum Tube Method 31-2: Venipuncture – Butterfly Method Chapter 32: Hematology 32-A: Performing a Hemoglobin Determination 32-1: Performing a Hematocrit Determination 32-2: Preparing a Blood Smear for a Differential Cell Count DVD 4 Clinical Chapter 33: Blood Chemistry and Serology 33-1: Blood Glucose Measurement Using the Accu-Chek Advantage Glucose Meter 33-B: Performing a Rapid Mononucleosis Test Chapter 34: Medical Microbiology 34-A: Rapid Strep Testing 34-2: Collecting a Specimen for a Throat Culture Administrative Chapter 36: The Medical Record 36-2: Release of Medical Information 36-3: Preparing the Medical Record Chapter 37: Patient Reception 37-1: Obtaining New Patient Information Chapter 39: Telephone Techniques 39-2: Taking a Telephone Message Chapter 40: Scheduling Appointments 40-2: Making an Appointment 40-5: Scheduling Inpatient or Outpatient Diagnostic Tests or Procedures Chapter 41: Medical Records Management 41-1: Filing Patient Records – Alphabetic 41-2: Filing Patient Records – Numeric 41-3: Filing Reports Chapter 42: Written Communications 42-4: Sending a Fax Chapter 43: Mail 43-1: Processing Incoming Mail 43-3: Preparing Envelopes for Mailing Chapter 44: Managing Practice Finances 44-1: Completing a Patient Charge Slip 44-7: Preparing a Bank Deposit Chapter 46: Medical Insurance 46-1: Completing or Reviewing Insurance Claim Information Chapter 47; Billing and Collections 47-1: Processing Patient Bills Chapter 48: The Medical Assistant as Office Manager 48-1: Performing Routine Maintenance of Equipment 48-2: Taking a Supply Inventory

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