* people are being unfair, unkind or inappropriate?
* you have to say no or give bad news?
* someone is blaming you for something that's not your fault?
* customers are complaining?
* co-workers are gossiping and spreading untrue rumors?
* kids are out of control?
* your boss or spouse is a bully?
* you're about to lose your cool and say something you'd regret?
If you answered yes to any of the above questions; you're in the right place.
Isn't it ironic? We're taught math, science and history in school -
we're not taught how to deal with difficult individuals - without
becoming one ourselves. We're not taught how to keep rude, angry,
aggressive people from ruining our day (life)!
In these stressful times, it's more important than ever to learn how
to think before we speak so our communications lead to cooperation,
This book introduces EXACTLY what to say and do when dealing with
people who are upset, unreasonable or not treating you with the
respect you want, need and deserve. It also teaches how to model
gracious, diplomatic, pro-active communication so people are motivated
to respond in kind.
Discover for yourself why Tongue Fu!® has been taught around the world
for hundreds of organizations including NASA,Boeing and the U.S.
Embassy in London, and why it's been featured or favorably reviewed in
Investors Business Daily, Readers Digest, Foreign Service Journal,
Publishers Weekly and Washington Post.
Never be tongue-tied or tongue-twisted again.
With Tongue Fu!®, you'll learn how to stand up for yourself and hold
bullies accountable for their unacceptable behavior. And, you'll learn
how to turn resistance into rapport so you get along better with just
about anyone, anytime, anywhere.
Sam Horn is an award winning author, marketing strategist and keynote speaker with a 20-year track record of results with an international clientele including Intel, YPO, Fortune 500 Forum, KPMG, Cisco and NASA.
Author of 6 books from major publishers, including; The Eyebrow Test, POP!, and Tongue Fu! which have been translated into 17 languages and featured in New York Times, Investors Business Daily, Boston Globe, Publishers Weekly, Washington Post and Readers Digest.
Top-rated speaker (along with Jim Collins, Tom Peters, Tim Ferris) at the INC Magazine 500/5000 conference, two-time top-ranked speaker at The International Platform Association, and keynoter for ASAE, American Bankers Association and AMEX-SCORE Small Business Summit. Marketing and Brand Strategist to more than a half million people world-wide and for such organizations as Boeing, HP, Amgen, Lockheed Martin, the U.S. Navy, Capital One, Genetech, eBay, U.S. Chamber of Commerce and the U.S. Embassy in London. Pitch/Presentation Coach for Springboard Enterprises (which has helped women entrepreneurs receive $5.5 billion in venture capital) and for USA Today's Perfect Pitch and British Airways Face2Face competition in NYC and London. Frequent media resource who has been featured on MSNBC, NPR, BusinessWeek.com, FastCompany.com and on every major TV network including NBC, ABC, CBS and Fox affiliates.
Sam is often referred to as the "Intrigue Expert" and is widely regarded as one of the best in the business at creating intriguing verbal and written communication for businesses and entrepreneurs.