Top Performer's Guide to Attitude

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Overview

The Top Performer's Guide to Attitude examines the crucial topic of attitude in the workplace, in a short guide that employees will want to read and managers will want to give out.

Bad attitude can break a workforce; good attitude can bring it to new heights. Top performers must know how to capture the power of attitude both in themselves and their coworkers.

In this short and effective guide, Ursiny and DeMoss give the tools and techniques needed to come out on top:

-Making smart choices
-Focusing your actions
-Empathizing and strategizing
-Picking your relationships
-A weekly ...

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More About This Book

Overview

The Top Performer's Guide to Attitude examines the crucial topic of attitude in the workplace, in a short guide that employees will want to read and managers will want to give out.

Bad attitude can break a workforce; good attitude can bring it to new heights. Top performers must know how to capture the power of attitude both in themselves and their coworkers.

In this short and effective guide, Ursiny and DeMoss give the tools and techniques needed to come out on top:

-Making smart choices
-Focusing your actions
-Empathizing and strategizing
-Picking your relationships
-A weekly attitude plan

Using exercises and checklists, employees will find it easier to bring a positive and productive attitude to the workplace and managers will see a vast improvement in their staff.

Product Details

  • ISBN-13: 9781402210365
  • Publisher: Sourcebooks, Incorporated
  • Publication date: 1/1/2008
  • Pages: 128
  • Sales rank: 1,180,754
  • Series: Top Performers Series
  • Product dimensions: 4.80 (w) x 7.10 (h) x 0.50 (d)

Meet the Author

Tim Ursiny, PhD, is a success coach and the author of The Confidence Plan (Sourcebooks, 2005) and The Coward's Guide to Conflict (Sourcebooks, 2003). Gary DeMoss is the author of Making the Client Connection (Dearborn, 2004) and The Financial Professional's Guide to Persuading 1 or 1,000.

Gary DeMoss is the director of Van Kampen Consulting, which provides communication and relationship-skills training to financial advisors. Gary has been with Van Kampen for twenty-four years. He began his career with the company by starting and directing their national sales. He was later named director of marketing and in 1998 started Van Kampen Consulting. Gary is a keynote speaker, seminar leader, and consultant to advisors who want to build their affluent client base, and he was recently selected as a platform speaker at the 2003 Million Dollar Round Table conference.

He is the coauthor of the book The Financial Professional's Guide to Persuading 1 or 1,000, which helps advisors learn the science and art of delivering more powerful client presentations both one-on-one and in group settings.

Prior to joining Van Kampen, Gary was with Procter & Gamble in sales management. He has a BS in business from Miami University in Oxford, Ohio.

Table of Contents

Introduction: Why Top Performers Focus on Attitude     ix
Investment in Attitude     1
What Top Performers Know about Attitude     3
Attitude Choices     25
How You See and Treat Yourself: Seven Choices about Your Personal Power     27
Hopeful vs. Helpless     29
Potential vs. Stagnation     31
Ownership vs. Victimhood     33
Conviction vs. Shame     36
Venting vs. Whining     38
Dream vs. Doubt     39
Past vs. Future     41
How You View and Interact with Others: Seven Choices about Your Coworkers     45
Strengths vs. Flaws     47
Accepting vs. Judging     49
Open vs. Closed     51
Confronting vs. Avoiding     53
Giving vs. Taking     55
Forgiving vs. Holding     56
Delivering vs. Disappointing     59
How You Perceive and Relate to the World: Seven Choices Related to Your Work     63
Opportunities vs. Problems     65
Impacting vs. Blaming     67
Tenacity vs. Abandonment     69
Embracing vs. Resisting     71
Abundance vs. Scarcity     74
Gratitude vs. Entitlement     75
Together vs. Separate     77
Developing a Top-Performing Attitude     81
Build an Unbreakable Attitude     83
Determine the Influences     85
Organize Your Thinking, Emotional, and Behavioral Choices     86
Influence the Outcome (Execute Your Strategy)     89
Test Your Approach     90
Bibliography     95
Index     99
About the Authors     113

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