Total Quality Management in Human Service Organizations

Total Quality Management in Human Service Organizations

by John Joseph Gunther
     
 

The total quality management (TQM) paradigm presents a unique opportunity for human service professionals to break away from traditional management approaches. In this useful text, the authors provide a clear overview of the tenets of TQM, as well as illustrative and detailed case studies in an array of human service settings. See more details below

Overview

The total quality management (TQM) paradigm presents a unique opportunity for human service professionals to break away from traditional management approaches. In this useful text, the authors provide a clear overview of the tenets of TQM, as well as illustrative and detailed case studies in an array of human service settings.

Product Details

ISBN-13:
9780826193407
Publisher:
Springer Publishing Company, Incorporated
Publication date:
01/01/1996
Series:
Social Work Series
Pages:
236
Product dimensions:
6.69(w) x 9.45(h) x (d)

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