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Toxic Nursing: Managing Bullying, Bad Attitudes, and Total Turmoil
     

Toxic Nursing: Managing Bullying, Bad Attitudes, and Total Turmoil

by Cheryl Dellasega
 

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Nurse managers and nurse administrators at all levels are frequently confronted by the need to manage employee issues arising from interpersonal relationships. These include: conflict (relational aggression or covert bullying), cynicism (negative work attitudes), and calamity (drama and overt antagonism). As a much needed follow up to When Nurses Hurt Nurses (STTI

Overview

Nurse managers and nurse administrators at all levels are frequently confronted by the need to manage employee issues arising from interpersonal relationships. These include: conflict (relational aggression or covert bullying), cynicism (negative work attitudes), and calamity (drama and overt antagonism). As a much needed follow up to When Nurses Hurt Nurses (STTI, 2011), this book offers numerous concrete strategies for common employee challenges that nurse supervisors face.

Editorial Reviews

Doody's Review Service
Reviewer: Viki Hedderick, DEd, MSN, BSN (Edinboro University of Pennsylvania)
Description: The book explores toxic behaviors among nurses, using vignettes to bring them to life, shares experiences, and provides advice for managers on how to respond to such behaviors.
Purpose: The purpose is to provide strategies for conflict management.
Audience: The primary audience is managers who seek to recognize toxic behavior, but the book also is appropriate for new nurses as they enter the field to provide them with the tools to address the toxic behaviors they may encounter in the workplace.
Features: In exploring the issues stemming from nonprofessional behaviors in the workplace, this book is divided into topics that include a vignette, expert commentary, and reflection.
Assessment: This book was a very uncomfortable read. As a nurse of 30 years, I am aware toxic behaviors occur. However, I struggle to understand how nursing is significantly different from other professions or workplaces in our society. I appreciate that this is a real and an important topic, but I can't help but say I felt very depressed about the nursing profession after reading the book. Yes, the issue lies with nurses and managers, but I do not get the sense that enough was said about the organization's administrative responsibility in these situations. I am not convinced there is enough direction for managers.

Product Details

ISBN-13:
9781937554439
Publisher:
Sigma Theta Tau International
Publication date:
04/11/2013
Sold by:
Barnes & Noble
Format:
NOOK Book
Pages:
336
Sales rank:
476,607
File size:
3 MB

Meet the Author

Cheryl Dellasega, PhD, RN, CRNP, author of When Nurses Hurt Nurses (Sigma Theta Tau International, 2011) and Mean Girls Grown Up (Wiley, 2005), Girl Wars (Simon & Schuster, 2003), and Surviving Ophelia (Perseus, 2001), is a professor of humanities in the College of Medicine and professor of women's studies at The Pennsylvania State University. As the founder of Club and Camp Ophelia, she has helped girls confront and overcome relational aggression. She has worked clinically as a nurse practitioner and is an international expert on family relationships.

Rebecca L. Volpe, PhD, is an Assistant Professor in the Department of Humanities at the Pennsylvania State College of Medicine, as well as the Coordinator of the Clinical Ethics Consultation Service for the Penn State Hershey Medical Center. Dr. Volpe earned her PhD from Saint Louis University's Center for Health Care Ethics and then went on to complete a Clinical Ethics Fellowship at California Pacific Medical Center.

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