Toxic Nursing: Managing Bullying, Bad Attitudes, and Total Turmoil [NOOK Book]

Overview

Nurse managers and nurse administrators at all levels are frequently confronted by the need to manage employee issues arising from interpersonal relationships. These include: conflict (relational aggression or covert bullying), cynicism (negative work attitudes), and calamity (drama and overt antagonism). As a much needed follow up to When Nurses Hurt Nurses (STTI, 2011), this book offers numerous concrete strategies for common employee challenges that nurse supervisors face. ...
See more details below
Toxic Nursing: Managing Bullying, Bad Attitudes, and Total Turmoil

Available on NOOK devices and apps  
  • NOOK Devices
  • Samsung Galaxy Tab 4 NOOK
  • NOOK HD/HD+ Tablet
  • NOOK
  • NOOK Color
  • NOOK Tablet
  • Tablet/Phone
  • NOOK for Windows 8 Tablet
  • NOOK for iOS
  • NOOK for Android
  • NOOK Kids for iPad
  • PC/Mac
  • NOOK for Windows 8
  • NOOK for PC
  • NOOK for Mac
  • NOOK for Web

Want a NOOK? Explore Now

NOOK Book (eBook)
$34.95
BN.com price

Overview

Nurse managers and nurse administrators at all levels are frequently confronted by the need to manage employee issues arising from interpersonal relationships. These include: conflict (relational aggression or covert bullying), cynicism (negative work attitudes), and calamity (drama and overt antagonism). As a much needed follow up to When Nurses Hurt Nurses (STTI, 2011), this book offers numerous concrete strategies for common employee challenges that nurse supervisors face.
Read More Show Less

Editorial Reviews

Doody's Review Service
Reviewer: Viki Hedderick, DEd, MSN, BSN (Edinboro University of Pennsylvania)
Description: The book explores toxic behaviors among nurses, using vignettes to bring them to life, shares experiences, and provides advice for managers on how to respond to such behaviors.
Purpose: The purpose is to provide strategies for conflict management.
Audience: The primary audience is managers who seek to recognize toxic behavior, but the book also is appropriate for new nurses as they enter the field to provide them with the tools to address the toxic behaviors they may encounter in the workplace.
Features: In exploring the issues stemming from nonprofessional behaviors in the workplace, this book is divided into topics that include a vignette, expert commentary, and reflection.
Assessment: This book was a very uncomfortable read. As a nurse of 30 years, I am aware toxic behaviors occur. However, I struggle to understand how nursing is significantly different from other professions or workplaces in our society. I appreciate that this is a real and an important topic, but I can't help but say I felt very depressed about the nursing profession after reading the book. Yes, the issue lies with nurses and managers, but I do not get the sense that enough was said about the organization's administrative responsibility in these situations. I am not convinced there is enough direction for managers.
Read More Show Less

Product Details

  • ISBN-13: 9781937554439
  • Publisher: Sigma Theta Tau International
  • Publication date: 4/11/2013
  • Sold by: Barnes & Noble
  • Format: eBook
  • Edition number: 1
  • Pages: 336
  • Sales rank: 254,299
  • File size: 3 MB

Meet the Author

Cheryl Dellasega, PhD, RN, CRNP, author of When Nurses Hurt Nurses (Sigma Theta Tau International, 2011) and Mean Girls Grown Up (Wiley, 2005), Girl Wars (Simon & Schuster, 2003), and Surviving Ophelia (Perseus, 2001), is a professor of humanities in the College of Medicine and professor of women's studies at The Pennsylvania State University. As the founder of Club and Camp Ophelia, she has helped girls confront and overcome relational aggression. She has worked clinically as a nurse practitioner and is an international expert on family relationships.

Rebecca L. Volpe, PhD, is an Assistant Professor in the Department of Humanities at the Pennsylvania State College of Medicine, as well as the Coordinator of the Clinical Ethics Consultation Service for the Penn State Hershey Medical Center. Dr. Volpe earned her PhD from Saint Louis University's Center for Health Care Ethics and then went on to complete a Clinical Ethics Fellowship at California Pacific Medical Center.

Read More Show Less

Table of Contents

Section One: Bitter Behavior
Chapter One: The Newbie: Mistreatment of New Nurses
Chapter Two: The Know it All/Criticism Queen
Chapter Three: Gossip and Trash Talk
Chapter Four: Cliques, Campaigns, and High School Drama
Chapter Five: Incivility
Section Two: Relationship Riff
Chapter Six: Competition and Credit
Chapter Seven: Personal Issues
Section Three: I'm Not Okay, and Neither are You
Chapter Eight: The Murse
Chapter Nine: Better than You
Chapter Ten: Generations at Work
Chapter Eleven: Minimizing the Value of Colleagues
Section Four: Sinister Systems
Chapter Twelve: Politics and CYA
Chapter Thirteen: Nurse Managers as the Problem
Section Five: Friction Fallout
Chapter 14: Patients as Victims
Chapter 15: On the Battlefield: Nurses Under Attack
Chapter 16: Toxic Culture/Environment
Chapter 17: Conclusions
Appendices

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
Sort by: Showing 1 Customer Reviews
  • Anonymous

    Posted July 2, 2013

    Toxic Nursing

    I wish this was required reading during Nursing school. Offers just about anyone practical advice and information!

    Was this review helpful? Yes  No   Report this review
Sort by: Showing 1 Customer Reviews

If you find inappropriate content, please report it to Barnes & Noble
Why is this product inappropriate?
Comments (optional)