Toyota Culture: The Heart and Soul of the Toyota Way

Overview

Toyota's proven system for investing in people

"A must-read for plant managers and lean thinkers alike. The book delves deep into the business practices that took Toyota Motor Corp. from its meager beginnings in 1930 to, as Liker puts it, 'the world's best manufacturer'...[it] explores how Toyota selects, develops, and motivates its people to drive excellence throughout the production process."--Industry Week magazine

The Toyota company-wide ...

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Toyota Culture: The Heart and Soul of the Toyota Way

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Overview

Toyota's proven system for investing in people

"A must-read for plant managers and lean thinkers alike. The book delves deep into the business practices that took Toyota Motor Corp. from its meager beginnings in 1930 to, as Liker puts it, 'the world's best manufacturer'...[it] explores how Toyota selects, develops, and motivates its people to drive excellence throughout the production process."--Industry Week magazine

The Toyota company-wide culture is the key ingredient in its success as the global leader in operational excellence. To help your company become the Toyota of your industry, leading Toyota authorities Jeffrey Liker and Michael Hoseus give you the inside scoop on creating and maintaining a people-centric culture that sustains consistent growth, innovation, profitability, and excellence. Drawing upon their unprecedented access to Toyota executives, managers, and factories across the globe, the authors show how you can build a culture of continuous improvement by:

  • Attracting, developing, and engaging exceptional people
  • Encouraging problem solving at all levels of your organization
  • Making management accountable to employees
  • Inspiring your people to be committed to the company, family, and community
  • Turning your HR department into the arbitrators of fair and consistent daily practices
  • Using a top-down and bottom-up planning process to involve everyone in achieving breakthrough goals
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Product Details

  • ISBN-13: 9780071492171
  • Publisher: McGraw-Hill Professional Publishing
  • Publication date: 12/20/2007
  • Edition number: 1
  • Pages: 288
  • Sales rank: 408,753
  • Product dimensions: 6.40 (w) x 9.30 (h) x 1.50 (d)

Meet the Author

Jeffrey K. Liker, the author of the bestselling The Toyota Way, is Professor of Industrial and Operations Engineering at the University of Michigan and co-owner of consulting firm Optiprise.

Michael Hoseus is Executive Director of the Center for Quality People and Organizations. He worked for Toyota's Georgetown, Kentucky plant for more than 12 years as a group leader, assembly plant manager, and manager of human resources.

The Center for Quality People and Organizations is a Toyota-supported nonprofit organization dedicated to sharing the Toyota Way with education, community, and business organizations through the experience of former Toyota leaders.

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  • Anonymous

    Posted January 25, 2008

    A reviewer

    We are all very fortunate that one of our colleagues, Mike Hoseus, has filled an important void in the published knowledge of Toyota's total business system by recently co-authoring with Jeff Liker, 'Toyota Culture: The Heart and Soul of the Toyota Way'. Mike has done a brilliant job of creating crystal-clear descriptions of the Toyota values and the culture that derives from those values, along with detailed explanations of how Toyota creates, sustains and continuously improves its culture and business processes through its people. Numerous quotes from the people who lived in this inspired culture working side-by-side with Mike really bring life and meaning to this incredibly useful and valuable work. I truly think that this is the most important work ever on the real 'secret' of Toyota's success, and recommend it highly. Every CEO and executive team should make this their bible to achieve global competitive advantage and build a lasting enterprise. Bob Bennett, president, Lean Consulting Associates, LLC

    1 out of 1 people found this review helpful.

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  • Anonymous

    Posted October 26, 2009

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