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Toyota Culture: The Heart and Soul of the Toyota Way
     

Toyota Culture: The Heart and Soul of the Toyota Way

4.5 2
by Jeffrey K. Liker, Michael Hoseus
 

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Winner of the Shingo Prize for Research and Professional Publication, 2009

The international bestseller The Toyota Way explained the company's success by introducing a revolutionary 4P model for organizational excellence-Philosophy, People, Process, and Problem Solving. Now, in Toyota Culture, preeminent Toyota authorities Jeffrey Liker

Overview

Winner of the Shingo Prize for Research and Professional Publication, 2009

The international bestseller The Toyota Way explained the company's success by introducing a revolutionary 4P model for organizational excellence-Philosophy, People, Process, and Problem Solving. Now, in Toyota Culture, preeminent Toyota authorities Jeffrey Liker and Michael Hoseus reveal how Toyota selects, develops, and motivates its people to become committed to building high-quality products-and how you can do the same for your company.

Toyota Culture examines the “human systems” that Toyota has put in place to instill its founding principles of trust, mutual prosperity, and excellence in its plants, dealerships, and offices around the world. Beginning with a look at the evolution of the Toyota culture and why its people are the heart and soul of the Toyota Way, the authors explain the company's four-stage process for building and keeping quality people: Attract, Develop, Engage, and Inspire.

Drawing upon numerous examples from Liker's decades of research as well as Hoseus' insider access as a Toyota manager, Toyota Culture gives you the tools you need to:

  • Find competent, able, and willing employees
  • Start training and socializing your people as you hire them
  • Establish and communicate key business performance indicators at every level of your organization
  • Train your people to solve problems and continuously improve processes in their daily work
  • Develop leaders who live and teach your company's philosophy
  • Reward top performance-and offer help to those who are struggling

Fascinating vignettes of Toyota's innovative culture highlight the nuances of translating and recreating a people-centric culture in factories and offices across the globe. These exclusive, behind-the-scenes details are just what your company needs to successfully learn from The Toyota Culture.

Product Details

ISBN-13:
9780071712576
Publisher:
McGraw-Hill Education
Publication date:
01/10/2008
Sold by:
Barnes & Noble
Format:
NOOK Book
Pages:
288
Sales rank:
1,163,881
File size:
11 MB
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This product may take a few minutes to download.

Meet the Author

Jeffrey K. Liker, the author of the bestselling The Toyota Way, is Professor of Industrial and Operations Engineering at the University of Michigan and co-owner of consulting firm Optiprise.

Michael Hoseus is Executive Director of the Center for Quality People and Organizations. He worked for Toyota's Georgetown, Kentucky plant for more than 12 years as a group leader, assembly plant manager, and manager of human resources.

The Center for Quality People and Organizations is a Toyota-supported nonprofit organization dedicated to sharing the Toyota Way with education, community, and business organizations through the experience of former Toyota leaders.

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Toyota Culture: The Heart and Soul of the Toyota Way 4.5 out of 5 based on 0 ratings. 2 reviews.
Guest More than 1 year ago
We are all very fortunate that one of our colleagues, Mike Hoseus, has filled an important void in the published knowledge of Toyota's total business system by recently co-authoring with Jeff Liker, 'Toyota Culture: The Heart and Soul of the Toyota Way'. Mike has done a brilliant job of creating crystal-clear descriptions of the Toyota values and the culture that derives from those values, along with detailed explanations of how Toyota creates, sustains and continuously improves its culture and business processes through its people. Numerous quotes from the people who lived in this inspired culture working side-by-side with Mike really bring life and meaning to this incredibly useful and valuable work. I truly think that this is the most important work ever on the real 'secret' of Toyota's success, and recommend it highly. Every CEO and executive team should make this their bible to achieve global competitive advantage and build a lasting enterprise. Bob Bennett, president, Lean Consulting Associates, LLC
Anonymous More than 1 year ago