The Toyota Way: Fourteen Management Principles from the World's Greatest Manufacturer / Edition 1

The Toyota Way: Fourteen Management Principles from the World's Greatest Manufacturer / Edition 1

4.0 21
by Jeffrey Liker
     
 

ISBN-10: 0071392319

ISBN-13: 9780071392310

Pub. Date: 12/17/2003

Publisher: McGraw-Hill Professional Publishing

How to speed up business processes, improve quality, and cut costs in any industry

In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first

…  See more details below

Overview

How to speed up business processes, improve quality, and cut costs in any industry

In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.

Complete with profiles of organizations that have successfully adopted Toyota's principles, this book shows managers in every industry how to improve business processes by:

  • Eliminating wasted time and resources
  • Building quality into workplace systems
  • Finding low-cost but reliable alternatives to expensive new technology
  • Producing in small quantities
  • Turning every employee into a qualitycontrol inspector

Read More

Product Details

ISBN-13:
9780071392310
Publisher:
McGraw-Hill Professional Publishing
Publication date:
12/17/2003
Edition description:
List
Pages:
352
Sales rank:
44,130
Product dimensions:
6.44(w) x 9.26(h) x 1.21(d)

Table of Contents

Foreword
Preface
Acknowledgments
Pt. 1The World-Class Power of the Toyota Way1
Ch. 1The Toyota Way: Using Operational Excellence as a Strategic Weapon3
Ch. 2How Toyota Became the World's Best Manufacturer: The Story of the Toyoda Family and the Toyota Production System15
Ch. 3The Heart of the Toyota Production System: Eliminating Waste27
Ch. 4The 14 Principles of the Toyota Way: An Executive Summary of the Culture Behind TPS35
Ch. 5The Toyota Way in Action: The "No Compromises" Development of Lexus42
Ch. 6The Toyota Way in Action: New Century, New Fuel, New Design Process - Prius51
Pt. 2The Business Principles of the Toyota Way67
Ch. 7Principle 1: Base Your Management Decisions on a Long-Term Philosophy, Even at the Expense of Short-Term Financial Goals71
Ch. 8Principle 2: Create Continuous Process Flow to Bring Problems to the Surface87
Ch. 9Principle 3: Use "Pull" Systems to Avoid Overproduction104
Ch. 10Principle 4: Level Out the Workload (Heijunka)113
Ch. 11Principle 5: Build a Culture of Stopping to Fix Problems, to Get Quality Right the First Time128
Ch. 12Principle 6: Standardized Tasks Are the Foundation for Continuous Improvement and Employee Empowerment140
Ch. 13Principle 7: Use Visual Control So No Problems Are Hidden149
Ch. 14Principle 8: Use Only Reliable, Thoroughly Tested Technology That Serves Your People and Processes159
Ch. 15Principle 9: Grow Leaders Who Thoroughly Understand the Work, Live the Philosophy, and Teach It to Others171
Ch. 16Principle 10: Develop Exceptional People and Teams Who Follow Your Company's Philosophy184
Ch. 17Principle 11: Respect Your Extended Network of Partners and Suppliers by Challenging Them and Helping Them Improve199
Ch. 18Principle 12: Go and See for Yourself to Thoroughly Understand the Situation (Genchi Genbutsu)223
Ch. 19Principle 13: Make Decisions Slowly by Consensus, Thoroughly Considering All Options; Implement Decisions Rapidly (Nemawashi)237
Ch. 20Principle 14: Become a Learning Organization Through Relentless Reflection (Hansei) and Continuous Improvement (Kaizen)250
Pt. 3Applying the Toyota Way in Your Organization267
Ch. 21Using the Toyota Way to Transform Technical and Service Organizations269
Ch. 22Build Your Own Lean Learning Enterprise, Borrowing from the Toyota Way289
Bibliography/Chapter References311
Recommended for Further Reading317
Index319

Read More

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >

Toyota Way 4 out of 5 based on 0 ratings. 20 reviews.
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Anonymous More than 1 year ago
ToddWill More than 1 year ago
The Toyota Way provides the reader with a basic knowledge of the Toyota management principles that are commonly known as the "standard" for lean manufacturing. The book is broken into three sections--an introduction to the Toyota Production System (TPS), the fourteen principles of TPS and a discussion on implementing the principles. It contains a variety of examples of TPS in Toyota as well as in organizations other than automobile manufacturing. The first section of the book, six chapters, provides the reader with a history of the Toyota system and a background for the presentation of the "Fourteen Management Principles" (the primary objective of the book). These chapters are a high-level discussion of how Liker has grouped the principles and shows application of them in Toyota. Liker groups the principles into four broad categories, represented by a pyramid; the foundation being Philosophy, proceeding to Process, People/Partners, and, at the pinnacle, Problem Solving. He describes how many of the principles will result in counter-intuitive conclusions that the book plans to show improves operations. In order to properly represent the philosophy, he presents the history of Toyota from its days as an automated loom manufacturer. He feels it is important to understand metamorphosis of the corporate culture and its philosophy as it gradually transformed into TPS; he reinforces this throughout the book. The core of the book is on the fourteen principles. Each principle is discussed in a chapter and numerous examples are provides on how to use them. The examples are from a variety of environments (manufacturing, service and office) and are explained clearly. The book concludes with a process and template for implementing the principles in an organization. The book assumes no prior knowledge of lean principles and only basic knowledge of manufacturing. The examples are directly related to manufacturing and service industries. Although the book is not on project management, a majority of the concepts are applicable to projects. A full synopsis of this book may be found at: http://ecaminc.com/index.html#http://ecaminc.com/Books/ToyotaWay.html
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Guest More than 1 year ago
This book is like a Toyota vehicle: not necessarily fancy, but extraordinarily capable of getting you from point 'A' to point 'B.' Author Jeffrey K. Liker's thorough insight into the continual improvement method known as 'The Toyota Way' reflects his experience with the Toyota Production System (TPS) and his knowledge of its guiding philosophies and its technical applications. He explains why Toyota has become a global symbol of passionate commitment to continual improvement and efficiency. Toyota's success as the world's most profitable automaker is no accident and now, thanks to this book, it's no mystery, either. Liker drills down to the underlying principles and behaviors that will set your company on the Toyota Way. The book reflects years of studying Toyota's philosophy: it is well mapped out, straightforward and exceedingly although not daringly innovative. We highly recommend it to anyone striving to improve their organization's operational efficiency.
Guest More than 1 year ago
Jeff Liker does it again. For those who have read and enjoyed his previous book, Becoming Lean: Experiences of U.S. Manufactures, (1998 Shingo Prize) it gives practical insight into the transformation process from those who lead the process. The Toyota Way gives insight into how business philosophy must change and evolve in order to support a true transformation. At the core of a true business change is not the techniques, tools, or methods, but an attitude toward the business and a ¿way of life¿. The book, The Toyota Way, is worth reading from cover-to-cover and should also be re-referenced as one tries to guide their business, themselves, and others through the deep changes that must occur to truly transform to a lean enterprise. Dr. Liker reveals how the fourteen principles have been applied at Toyota using practical examples from new car development programs, daily functions, and major international business decisions. The Toyota Way applies to all levels of activities and people. But the only way for others to accomplish their own Toyota Way is to read this book and start to apply its lessons directly ¿ by learning by doing.
Guest More than 1 year ago
Jeffrey Liker demonstrates a fundamental understanding of the Toyota way and conveys his understanding in a language that is clear and inspires immediate concept translation into any manufacturing and non-manufacturing business environment. This book also provides valuable support to implementing ISO 9001:2000 quality management systems. The book¿s focus on process development and culture is an outstanding resource for defining and refining any company¿s core value stream. I highly recommend reading this book to quality professionals not only to managers.