Toyota Way to Healthcare Excellence: Increase Efficiency and Improve Quality with Lean

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Overview

The Toyota Production System model, or Lean, is not new. It has been successfully used in manufacturing companies for decades - and is now making dramatic improvements in healthcare institutions as well. This straightforward guide explains what Lean is, how it works, and how to implement the strategy at your organization.

What do the production of cars and the care of patients have in common? In both cases, the goal is to deliver high-quality, error-free results. Lean is a proven strategy for providing safe, hassle-free, and cost-effective care.

Learn from success stories from healthcare organizations.

Real-life examples illustrate how well Lean works. These accounts will help you gain a sense of what’s involved in implementing Lean in healthcare. How do you get an organization to adopt Lean as its improvement strategy? How do you bring people on board? How do you put the Lean infrastructure in place? How do you even start? These stories will answer your questions about applying Lean, and perhaps most important, convey the remarkable results you can expect.

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Editorial Reviews

Doody's Review Service
Reviewer: Lena L Watson, Dr. RN, MBA/HCM(University of Phoenix)
Description: Using as an example the renowned and highly successful Japanese auto maker, the author discusses how the Toyota Production System model, or Lean method, can increase efficiency and quality of care when applied to healthcare systems.
Purpose: The book introduces readers to concepts and applications successfully implemented at Boeing, Genie-Terex, Wiremold, and other corporations. The Lean production system is a method that has a proven track record of success since World War II when it was first introduced by the Toyota Motor Corporation. Its focus is to eliminate waste while simultaneously seeking ways to increase value-added production. The author describes how this approach was applied to Virginia Mason Healthcare System, resulting in reenergized care delivery that dramatically improved quality of care, reduced patient errors, and increased profitability. These are important objectives because the healthcare industry holds many opportunities to reduce excessive resources, increase production, and create greater synergy among workers and processes. The author shares his experience in a practical way to illustrate potential capabilities for other providers faced with similar challenges.
Audience: The audience includes anyone responsible for healthcare systems. This may include CEOs, boards of directors, and managers. In addition, it is a great source for healthcare consultants.
Features: The book describes seven wastes in healthcare and recommendations to alleviate them. There are success stories and case examples from various providers who have had success implementing the Lean program. Numerous diagrams, matrices, and tables further illustrate the Lean concepts. At the conclusion of each chapter, there are summaries called "Take Aways." An afterword from the author summarizes key points of the book as well as further recommendations. The glossary of Japanese terms reinforces the definitions provided throughout the book.
Assessment: This is a handy book for courageous leaders seeking ways to streamline workflows, improve staff morale, and improve patient outcomes. If the author's claims hold true, if applied correctly, the Lean method has the potential to change healthcare for the better.
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Product Details

  • ISBN-13: 9781567932935
  • Publisher: Health Administration Press
  • Publication date: 5/1/2008
  • Edition description: AMERICAN COLLEGE OF HEALTHCARE EXEC
  • Pages: 255
  • Sales rank: 360,008
  • Product dimensions: 6.00 (w) x 9.00 (h) x 0.60 (d)

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Sort by: Showing 1 Customer Reviews
  • Anonymous

    Posted June 22, 2013

    A must-read for physicians ready to improve their work environme

    A must-read for physicians ready to improve their work environment for too long left to others to manage.

    Was this review helpful? Yes  No   Report this review
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