Tracing Genres through Organizations: A Sociocultural Approach to Information Design

Tracing Genres through Organizations: A Sociocultural Approach to Information Design

by Clay Spinuzzi
     
 

ISBN-10: 0262194910

ISBN-13: 9780262194914

Pub. Date: 10/01/2003

Publisher: MIT Press

A sociocultural study of workers' ad hoc genre innovations and their significance for information design.  See more details below

Overview

A sociocultural study of workers' ad hoc genre innovations and their significance for information design.

Product Details

ISBN-13:
9780262194914
Publisher:
MIT Press
Publication date:
10/01/2003
Series:
Acting with Technology
Edition description:
New Edition
Pages:
258
Product dimensions:
7.00(w) x 9.00(h) x 1.50(d)
Age Range:
18 Years

Table of Contents

Series Foreword
Preface
1Introduction: Tyrants, Heroes, and Victims in Information Design1
"Writers, Writers Everywhere": Positioning the User in Technical Communication5
Fieldwork-to-Formalization Methods: Observing Workers, Modeling Behavior10
Official and Unofficial Solutions18
2Integrating Research Scope25
The Problem of Unintegrated Scope27
From Artifacts to Genres37
From Genres to Genre Ecologies47
From Genre Ecologies to Genre Tracing50
3Tracing Genres across Developmental Eras: The ALAS Activity System59
Studying Genre Ecologies in Cultural-Historical Terms63
Overview of the ALAS Activity System71
Before 1974: Preautomation Accident Location and Analysis74
1974: Mainframe-ALAS (IBM 3090 Mainframe)83
1989: PC-ALAS (DOS)92
1996: GIS-ALAS (Windows)104
4Tracing Genres across Levels of Scope: A Study of PC-ALAS Use113
Genres and Destabilizations: Issues in Tracing Genres across Levels of Scope114
Tracing Genres in the ALAS Activity System122
5Embedded Contradictions: Two Studies of GIS-ALAS Genre Hybrids159
Importing Genres, Making Hybrids, Forming Contradictions160
GIS-ALAS at Work171
GIS-ALAS at School186
6Designing Open Systems: Possible Trajectories for ALAS Genres201
Open Systems: A Definition and Three Examples203
Redesigning ALAS as an Open System211
Notes225
References229
Index241

Read More

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >