Training & Development: Communicating for Success Plus MySearchLab with eText

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Overview

ALERT: Before you purchase, check with your instructor or review your course syllabus to ensure that you select the correct ISBN. Several versions of Pearson's MyLab & Mastering products exist for each title, including customized versions for individual schools, and registrations are not transferable. In addition, you may need a CourseID, provided by your instructor, to register for and use Pearson's MyLab & Mastering products.

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Updated in its 2nd edition, Training & Development: Communicating for Successpresents a comprehensive, step-by-step approach to developing training programs organized around the Needs-Centered model of training.Rooted in contemporary instructional communication research, the book suggests that every aspect of developing a training program should be based upon trainee needs. Students are exposed to web-based training and new training technologies and learn how the internet plays a role in training and development. The text also presents students with information about career opportunities in training and development and exercises for practicing and applying what they’ve learned.

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Product Details

  • ISBN-13: 9780205924226
  • Publisher: Pearson
  • Publication date: 6/25/2012
  • Edition number: 2
  • Product dimensions: 8.90 (w) x 7.40 (h) x 0.60 (d)

Table of Contents

In This Section:

I) Brief Table of Contents

II) Detailed Table of Contents


I) Brief Table of Contents

Chapter 1. Introducing Communication Training

Chapter 2. Mastering How Adults Learn

Chapter 3. Conducting a Needs Assessment and a Task Analysis

Chapter 4. Developing Objectives and Designing a Curriculum

Chapter 5. Developing Training Content

Chapter 6. Using Training Methods

Chapter 7. Using Web Training for E-Learning

Chapter 8. Using Presentation Aids in Training

Chapter 9. Developing Training Plans

Chapter 10. Delivering the Training Session

Chapter 11. Assessing Learning Outcomes

Chapter 12. Becoming a Training Professional


II) Detailed Table of Contents

Chapter 1. Introducing Communication Training

Training Defined

Training and Related Functions

Training and Communication

Training Steps: An Overview of the Training Process

Summary and Review

Questions for Discussion and Review

Questions for Application and Analysis

Activities for Applying Principles and Skills

Chapter 2. Mastering How Adults Learn

Laws of Learning

Andragogy Versus Pedagogy

Andragogical Training Applications

Learning Styles

Adapting to Different Learning Styles: Recommendations for the Trainer

Summary and Review

Questions for Discussion and Review

Questions for Application and Analysis

Activities for Applying Principles and Skills

Chapter 3. Conducting a Needs Assessment and a Task Analysis

Domains of Learning

How to Conduct a Needs Assessment

How to Assess Needs Without a Comprehensive

Needs Assessment Process

How to Analyze the Training Task

How to Prepare a Task Analysis

Summary and Review

Questions for Discussion and Review

Questions for Application and Analysis

Activities for Applying Principles and Skills

Chapter 4. Developing Objectives and Designing a Curriculum

How to Write Training Objectives

How to Design a Curriculum

How to Teach a Skill

How to Make Every Lesson Successful

Summary and Review

Questions for Discussion and Review

Questions for Applications and Analysis

Activities for Applying Principles and Skills

Chapter 5. Developing Training Content

Sources of Training Material

Processing Training Materials

Sample Training Content Outlines

Summary and Review

Questions for Discussion and Review

Questions for Application and Analysis

Activities for Applying Principles and Skills

Chapter 6. Using Training Methods

Lecturing

Managing Experiential Activities

Facilitating Group Discussions

Selecting the Best Training Method

Summary and Review

Questions for Discussion and Review

Questions for Application and Analysis

Activities for Applying Principles and Skills

Chapter 7. Using Web Training for E-Learning

Understanding E-Learning

Types of Technology Training Tools

Developing Web Training

Using the Needs-Centered Training Model for E-Learning

Summary and Review

Questions for Discussion and Review

Questions for Application and Analysis

Activities for Applying Principles and Skills

Chapter 8. Using Presentation Aids in Training

Purposes of Presentation Aids

Strategies for Using Presentation Aids

Types of Presentation Aids

Summary and Review

Questions for Discussion and Review

Questions for Application and Analysis

Activities for Applying Principles and Skills

Chapter 9. Developing Training Plans

The Purpose of Training Plans

Preparing to Write a Training Plan

Training Plan Formats

Developing the Participant’s Guide

Practical Training Plan Tips

Testing the Training Plan

Summary and Review

Questions for Discussion and Review

Questions for Application and Analysis

Activities for Applying Principles and Skills

Chapter 10. Delivering the Training Session

Planning Your Training Delivery

How to Connect with Trainees

How to Manage Potential Conflict in Training Situations

How to Evaluate and Improve Your Delivery

Summary and Review

Questions for Discussion and Review

Questions for Application and Analysis

Activities for Applying Principles and Skills

Chapter 11. Assessing Learning Outcomes

Understanding Assessment

Assessing Affective Learning: Did TheyLike It?

Assessing Cognitive Learning: Did TheyLearn It?

Assessing Behavioral Learning: Can They Do It?

Interpreting Assessment Information

Summary and Review

Questions for Discussion and Review

Questions for Application and Analysis

Activities for Applying Principles and Skills

Chapter 12. Becoming a Training Professional

How to Get a Training Job

How to Identify Training Needs

How to Develop Training Proposals

Summary and Review

Resources for the Training Professional

Questions for Discussion and Review

Questions for Application and Analysis

Activities for Applying Principles and Skills

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