Training Fundamentals: Pfeiffer Essential Guides to Training Basics / Edition 1

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Training Fundamentals is a no-nonsense, practical overview of training, filled with useful information, best practices, and proven strategies to help both new and experienced trainers develop their skills and design and deliver training that achieves results in today's rapidly changing learning environment. Designed to be easy-to-use, Training Fundamentals covers a range of topics, including:

  • How training helps organizations achieve their goals
  • What characteristics and skills a trainer needs to be successful
  • The adult learning principles that guide all successful training programs
  • The basics of designing, developing, delivering, and evaluating training programs
  • Guidelines for becoming a professional trainer

The Pfeiffer Essential Guides to Training Basics is a three-volume series—Training Fundamentals, Designing and Developing Training Programs, and Delivering Training Workshops—that offers new and experienced trainers a wealth of ideas, information, tips, tools, and techniques.

Praise for Training Fundamentals

"Training—it sounds so simple, but it's not. This book provides an essential—and practical—foundation for designing and delivering a successful workshop. It's easy to use, practical, and chock full of insights only a successful trainer knows."
—Barbara Nelson, principal of Nelson Communications

"With crisp, fresh, and easy to understand language, Chan cuts through all the jargon and provides easy to follow guidelines for becoming a pro."
—Terrence L. Gargiulo, president,, and author, Building Business Acumen for Trainers and Trainer's Portable Mentor

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Product Details

  • ISBN-13: 9780470404683
  • Publisher: Wiley
  • Publication date: 12/30/2009
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 264
  • Product dimensions: 6.90 (w) x 9.20 (h) x 0.60 (d)

Meet the Author

Janis Fisher Chan, a highly experienced writer, instructional designer, trainer, and developmental editor, is the cofounder of a successful training company and author of several books and training programs, including E-Mail: A Write It Well Guide and The Academic Manager's Guide to Meetings from Jossey-Bass.

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Table of Contents



1. What Is Training?

2. Why Do Organizations Need Training?

3. What Do Trainers Do?

4. What Makes a “Good” Trainer?

What's Next?


1. How Adults Learn.

2. What Is Learner-Centered Training?

3. Differences in Learning Styles and Preferences.

4. Differences in Types of Learning.

What's Next?


1. Purpose of the Instructional Design Process.

2. All About ADDIE.

3. Analyzing the Need.

4. Writing the Learning Objectives.

What's Next?


1. Overview of Delivery Methods.

2. Three Types of Learning Programs.

3. Common Delivery Methods.

4. How to Decide on Delivery Options.

What's Next?


1. What's Involved in Development.

2. Develop, Adapt, or Purchase?

3. Identifying and Organizing the Content.

4. Developing Learning Activities.

5. Structuring the Training Program.

6. Preparing the Agenda.

7. Developing Program Materials.

8. Testing the Program.

9. Designing the Program Evaluation.

What's Next?


1. Before the Workshop.

2. Getting Started.

3. Running the Workshop.

What's Next?


1. Why Learn the Language of Training?

2. Glossary of Training Terminology.

What's Next?


1. What Distinguishes a Training Professional.

2. How to Become a Training Professional.

3. Strategies for Learning More.

4. Making a Professional Development Plan.


About the Author.

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