Training in Interpersonal Skills: Tips for Managing People at Work / Edition 5

Training in Interpersonal Skills: Tips for Managing People at Work / Edition 5

by Stephen P. Robbins, Phillip L. Hunsaker
     
 

This book takes an applied approach by having students focus on developing and practicing interpersonal skills rather than learning pure management theory.

Self-awareness, self-management, verbal/non-verbal messages, motivation and goal-setting, managing change, and valuing diversity.

By developing and practicing the interpersonal skills

See more details below

Overview

This book takes an applied approach by having students focus on developing and practicing interpersonal skills rather than learning pure management theory.

Self-awareness, self-management, verbal/non-verbal messages, motivation and goal-setting, managing change, and valuing diversity.

By developing and practicing the interpersonal skills in this book, business professionals can learn how to build productive relationships with others and master skills vital to personal and organizational effectiveness.

Product Details

ISBN-13:
9780132354998
Publisher:
Prentice Hall
Publication date:
05/23/2008
Series:
Pearson Custom Business Resources Series
Edition description:
Older Edition
Pages:
432
Product dimensions:
6.90(w) x 9.10(h) x 0.60(d)

Table of Contents

Preface
1Skills: An Introduction1
2Self-Awareness: A Point of Departure11
3Listing33
4Goal Setting51
5Providing Feedback70
6Empowering People Through Delegation88
7Persuading108
8Politicking125
9Coaching150
10Running Meetings168
11Building Teams199
12Resolving Conflicts217
13Negotiating241
14Interviewing261
15Integration279
References297

Read More

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >