Training in Management Skills / Edition 1

Training in Management Skills / Edition 1

by Stephen P. Robbins, Phillip L. Hunsaker
     
 

ISBN-10: 0139550143

ISBN-13: 9780139550140

Pub. Date: 11/27/2000

Publisher: Prentice Hall

  • Objectives
  • Self-Assessment Exercises (skill assessment)
  • Concepts
  • Concept Quiz
  • Observer's Rating Sheet (behavioral checklist of essential behaviors for effective skill performance)
  • Modeling Exercise (skill demonstration)
  • Group Exercises (role play, exercise, and case)
  • Application

Overview

  • Objectives
  • Self-Assessment Exercises (skill assessment)
  • Concepts
  • Concept Quiz
  • Observer's Rating Sheet (behavioral checklist of essential behaviors for effective skill performance)
  • Modeling Exercise (skill demonstration)
  • Group Exercises (role play, exercise, and case)
  • Application Questions
  • Reinforcement Exercises
  • Action Plan

This book can be used for any management course and is brief enough to supplement other course materials. Please see the preface for more details.

Product Details

ISBN-13:
9780139550140
Publisher:
Prentice Hall
Publication date:
11/27/2000
Pages:
522
Product dimensions:
7.82(w) x 10.06(h) x 0.84(d)

Table of Contents

I. INTRODUCTION.

1. Management Skills and Managerial Effectiveness.
2. Self-Awareness: Understanding and Developing Yourself.

II. GENERAL INTEGRATATIVE SKILLS.

3. Interpersonal Communicating.
4. Valuing Diversity.
5. Developing Ethical Guideposts.
6. Managing Stress and Time.

III. PLANNING AND CONTROL SKILLS.

7. Planning and Goal Setting.
8. Evaluating and Controlling Performance.
9. Creative Problem Solving.

IV. ORGANIZING SKILLS.

10. Designing Work.
11. Identifying and Hiring Employees.
12. Creating High-Performing Teams.
13. Diagnosing and Modifying Organizational Culture.

V. LEADING SKILLS.

14. Building a Power Base.
15. Leading Change.
16. Motivating Others.
17. Developing Subordinates.
18. Managing Conflict.
Appendix A: Oral Presentation Skills.
Appendix B: Written Communication Skills.
Glossary.
Index.

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