Training in Organizations: Needs Assessment, Development and Evaluation / Edition 3

Training in Organizations: Needs Assessment, Development and Evaluation / Edition 3

by Irwin L. Goldstein
     
 

ISBN-10: 0534164528

ISBN-13: 9780534164522

Pub. Date: 08/28/1992

Publisher: Brooks/Cole

In this extensive revision of his best-selling text, Irwin Goldstein, a leader in the training field, teams up with Kevin Ford, well-known for his work in "the learning organization," to provide readers with a framework for examining and establishing viable training programs in education, business, and government. Capturing the excitement of training research and

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Overview

In this extensive revision of his best-selling text, Irwin Goldstein, a leader in the training field, teams up with Kevin Ford, well-known for his work in "the learning organization," to provide readers with a framework for examining and establishing viable training programs in education, business, and government. Capturing the excitement of training research and systems issues, the author discusses training as it occurs in real organizations. Part I focuses on societal training issues, how organizations conduct assessments to understand their training needs, and significant issues in learning and instruction. Part II focuses on the evaluation process, and Part III reviews training programs and procedures.

Product Details

ISBN-13:
9780534164522
Publisher:
Brooks/Cole
Publication date:
08/28/1992
Series:
Cypress Series in Work and Science
Edition description:
Older Edition
Pages:
320
Product dimensions:
6.39(w) x 9.21(h) x 0.77(d)

Table of Contents

Preface
About the Authors
Information on the Internet
Pt. 1Needs Assessment and the Learning Environment
Ch. 1The Training Context1
Scope of the Instructional Process2
What Do We Know about Trainers?3
What Do We Know about Types of Training and Training Methods?4
Training Challenges9
The Changing Workplace and Workforce11
Implications for Future Workplace Training Systems15
Training as a Subsystem20
Ch. 2A Systematic Approach to Training22
Assessment Phase24
Training and Development Phase28
Evaluation Phase30
Instructional Techniques and Training Methods32
Ch. 3The Needs Assessment Phase34
Organizational Support for the Needs Assessment Process37
Organizational Analysis41
Requirements Analysis49
Task and Knowledge, Skill, and Ability Analysis59
Person Analysis75
Summarizing the Needs Assessment Phase77
Examples of Needs Assessment Methods and Techniques78
Ch. 4The Learning Environment85
Instructional Design88
What Is to Be Learned?88
Building Effective Instruction98
Incorporating Learning Principles104
Trainee Issues110
Motivational Theories120
The Conditions of Transfer126
Pt. 2Evaluation
Ch. 5The Criterion Choices: Introduction to the Evaluation Process138
Barriers and Contributions in the Evaluation Process138
Values and the Evaluation Process142
Introduction to Criterion Development143
The Evaluation of Criteria145
The Many Dimensions of Criteria151
Types of Criteria169
Ch. 6Evaluation Procedures177
Views of the Evaluation Process178
Methodological Considerations in the Use of Experimental Designs179
Internal and External Validity180
Experimental Design186
Utility Considerations201
Other Methods of Evaluation205
From Needs Assessment to Training Validity: Some Concluding Words215
Pt. 3Instructional Approaches
Ch. 7Training Delivery: Traditional Instructional Approaches and Emerging Learning Technologies220
Traditional Instructional Approaches222
Self-Directed Learning Programs231
Simulated Work Settings236
Effective Instruction244
Emerging Training Technologies249
Ch. 8A Variety of Training Interventions and Learning Experiences271
Building Employee Capabilities274
Building Team Effectiveness290
Developing Leaders305
Ch. 9Learning Systems328
A Systems Perspective328
Training and the Learning Organization331
Training and Societal Concerns343
References365
Author Index397
Subject Index407

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