Training International Managers: Designing, Deploying and Delivering Effective Training for Multi-Cultural Groups

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Overview

Training across borders is complicated. The advent of large and diverse global organizations, and the opening of markets and opportunities right around the world have introduced a whole new level of challenge for management trainers.

You may be trying to roll-out programmes to sites in different countries or perhaps you need to bring together managers from different cultures on one site
how do you do this most cost-effectively, and how do you design and deliver a programme that will reflect their cultural and communication styles and their learning needs?

Alan Melkman and John Trotman's Training International Managers mixes a variety of cultural and learning models with anecdotes and examples from 30 years' experience of working with organizations and cultures in every continent. There's advice on cross-cultural issues
learning design, delivery and evaluation as well as the practical issues around the economics and administration of training international managers.

You'll find advice to prepare you for what to expect from different groups and different cultures in the training room and how to adapt your own training styles to the groups that you are working with. Management training can be a challenge at the best of times
read Training International Managers and use the models, ideas, tools and techniques advocated by the two authors and you can be reassured that geographical distance, culture and even language need not derail your best efforts as a trainer. Contents: List of figures
List of tables
Preface
Acknowledgements. Part I The Cultures of International Management Training: Introduction
A model of cultural diversity
Learning styles and training styles in a multicultural setting
The client perspective
The economics of training international managers. Part II Training Design, Development and Learning Processes: The SUCCESS structure for designing, deploying, delivering and evaluating the learning process
Surveying the background and the context
Understanding the training needs, real and perceived
Creating the training intervention and preparing the groundwork
Conducting the training of international managers
Evaluating the training intervention
Strengthening the learning of international managers
Sustaining international managers' new behaviours in the workplace. Part III Making the Training Sparkle: Organizing participants to learn from each other
Use of English with international managers
Seeking and using feedback from individuals and groups
Effective trainer behaviours
Implementing the training of international managers
Further Reading
Index
About the Authors.

Author Biography: Alan Melkman MBA, BSc(eng) is Managing Director of the training consultancy Marketing Dynamics Ltd, a qualified engineer and a graduate of the London Business School. He specializes in customer and strategic account management, marketing management and effective selling. John Trotman MA, FCIPD is an independent trainer focusing on leadership and teamworking skills through his company, Training and Management Services. John specializes in training of trainers, the development and delivery of case studies for use in training, and using psychometric testing as a basis for advising on personal development.

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Product Details

  • ISBN-13: 9780566086304
  • Publisher: Ashgate Publishing, Limited
  • Publication date: 8/1/2005
  • Pages: 176
  • Product dimensions: 6.80 (w) x 9.70 (h) x 0.80 (d)

Table of Contents

Pt. I The context of international management training
1 Introduction 3
2 A model of cultural diversity 7
3 Learning styles and training styles in a multi-cultural setting 17
4 The client perspective 23
5 The economics of training international managers 29
Pt. II Training design, development and learning processes
6 The SUCCESS structure for designing, deploying, delivering and evaluating the learning process 35
7 Surveying the background and the context 45
8 Understanding the training needs, real and perceived 55
9 Creating the training intervention and preparing the groundwork 65
10 Conducting the training of international managers 75
11 Evaluating the training intervention 85
12 Strengthening the learning of international managers 95
13 Sustaining international managers' new behaviours in the workplace 103
Pt. III Making the training sparkle
14 Organizing participants to learn from each other 113
15 Use of English with international managers 121
16 Seeking and using feedback from individuals and groups 127
17 Effective trainer behaviours 135
18 Summary of key points in training international managers 143
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