Transferring Learning to Behavior: Using the Four Levels to Improve Performance

Transferring Learning to Behavior: Using the Four Levels to Improve Performance

by Donald L Kirkpatrick, James D Kirkpatrick
     
 

Since its creation in 1959, Donald Kirkpatrick's four-level model for evaluating training programs - reaction, learning, behavior, and results - has become the most widely used approach to training evaluation in the corporate, government, and academic worlds. However, trainers today are feeling increased pressure to prove whether instruction is worth its cost. And

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Overview

Since its creation in 1959, Donald Kirkpatrick's four-level model for evaluating training programs - reaction, learning, behavior, and results - has become the most widely used approach to training evaluation in the corporate, government, and academic worlds. However, trainers today are feeling increased pressure to prove whether instruction is worth its cost. And calculating and presenting results (Step 4) becomes tricky when, despite training, workers aren't fulfilling Step 3: applying what they've learned to their behavior. This book takes on this age-old challenge, first examining why learned concepts don't make it into practice, then offering solutions that will work in the real world. Coauthor James Kirkpatrick, a training practitioner, introduces five prerequisites that help an organization achieve ultimate training success. He includes practical examples (such as Toyota and Nextel) from his own work, plus 12 best-practice case studies.

Product Details

ISBN-13:
9781576753255
Publisher:
Berrett-Koehler Publishers, Inc.
Publication date:
03/10/2005
Edition description:
New Edition
Pages:
220
Sales rank:
642,566
Product dimensions:
6.46(w) x 9.34(h) x 0.77(d)

Table of Contents

Pt. IThe four levels' biggest challenge1
1The four levels in the 21st century3
2The challenge : transferring learning to behavior10
Pt. IIFoundations for success17
3Strategy and leadership19
4Culture and systems37
5Success at levels 1 and 256
Pt. IIISolutions to the challenge63
6Support66
7Accountability76
8The glue to hold it all together87
Pt. IVBest practices case studies101
9Manufacturing organizations104
10Service organizations129
11Taking action166

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