Transferring Learning to Behavior: Using the Four Levels to Improve Performance

Hardcover (Print)
Buy New
Buy New from
Used and New from Other Sellers
Used and New from Other Sellers
from $7.90
Usually ships in 1-2 business days
(Save 81%)
Other sellers (Hardcover)
  • All (13) from $7.90   
  • New (7) from $24.35   
  • Used (6) from $7.90   


During much of the past century, training programs tended to fall into two camps: classroom instruction, which focused mainly on imparting knowledge, and on - the - job training, where the emphasis was on imparting skills. The former stressed the concepts, principles, rules, and procedures to be learned and evaluated in class. The latter stressed the behaviors to be displayed and evaluated in the workplace. More recently trainers and consultants have realized that their job is not primarily to impart information but rather to improve performance by changing behavior. And that's the focus of this book. Unlike the majority of books that are written primarily for training specialists and Human Resource managers, this book is chock full of helpful hints for anyone who is responsible for the performance of others, from group leaders and technical support people to owners of small businesses and supervisors, managers, and, yes, corporate executives. ----Preface by Scott B. Parry, PhD
Read More Show Less

Product Details

  • ISBN-13: 9781576753255
  • Publisher: Berrett-Koehler Publishers, Inc.
  • Publication date: 3/10/2005
  • Edition description: New Edition
  • Pages: 182
  • Sales rank: 846,217
  • Product dimensions: 6.46 (w) x 9.34 (h) x 0.77 (d)

Meet the Author

Kirkpatrick is Professor Emeritus at the University of Wisconsin, where he taught at the Management Institute for 30 years.

Read More Show Less

Table of Contents

Pt. I The four levels' biggest challenge 1
1 The four levels in the 21st century 3
2 The challenge : transferring learning to behavior 10
Pt. II Foundations for success 17
3 Strategy and leadership 19
4 Culture and systems 37
5 Success at levels 1 and 2 56
Pt. III Solutions to the challenge 63
6 Support 66
7 Accountability 76
8 The glue to hold it all together 87
Pt. IV Best practices case studies 101
9 Manufacturing organizations 104
10 Service organizations 129
11 Taking action 166
Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
Sort by: Showing all of 3 Customer Reviews
  • Anonymous

    Posted October 19, 2006

    Highly recommended take on connecting training and implementation

    In many companies, employees run from one training seminar to the next. That¿s because executives hire high-powered consultants who recommend training programs to improve performance and bolster profits. However, without the proper philosophical approach and practical execution, training can have negligible bottom-line results and the only one who really profits is the consultant. More than 10 years ago, author Don Kirkpatrick wrote a groundbreaking book on the 'four levels' of training evaluation. This time, Kirkpatrick and his son, James, have collaborated on a book that will help any company maximize the results of its training program. If writing big checks to consultants for minimal results is your idea of fun, don¿t read any further. But if, like most executives, you believe in getting a healthy return on your training investment, we highly recommend this concrete approach.

    1 out of 1 people found this review helpful.

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted March 22, 2010

    No text was provided for this review.

  • Anonymous

    Posted April 16, 2011

    No text was provided for this review.

Sort by: Showing all of 3 Customer Reviews

If you find inappropriate content, please report it to Barnes & Noble
Why is this product inappropriate?
Comments (optional)