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From The CriticsReviewer: Gail L. Ingersoll, PhD, RN, FAAN (Indiana University School of Nursing)
Description: This book contains a comprehensive description of the care delivery models developed as part of the national Strengthening Hospital Nursing Program. Insights gained by developers of the models are included as are recommendations for how to maximize successful change in complex healthcare organizations.
Purpose: The purpose is to provide readers with information about how transformational leaders are working to renew fundamental values and achieve new relationships in healthcare. The first four sections cover general principles of transformational leadership and change, and the last contains case studies of the organizations involved in transforming their institutions as a result of the national program. Quotes and examples from individuals associated with the projects are included throughout.
Audience: The book is useful for middle managers in healthcare institutions and for students enrolled in master's degree nursing and healthcare administration programs.
Features: The format of the book reinforces and clarifies content. The writing style is informative and easy to read. A glossary and list of published relevant resources at the end of the book is useful for readers unfamiliar with concepts presented. An overall summary by the authors helps tie together common themes and recommendations.
Assessment: This book will be useful for administrators and students seeking information about how to maximize the potential for successful introduction of organizational change. The reports of individual experiences at project sites are informative and should be helpful to managers and leaders new to their roles. Quotes from project leaders and administrators and specific examples of strategies used as well as problems encountered make the book a useful addition to the organizational change literature.