Table of Contents
Acknowledgments
Conflict and Insight: Setting the Stage
Snapshot #1: Everyday Conflict
Snapshot #2: Conflict and Justice
Snapshot #3: Conflict and Democracy
Conflict, Participation, and Learning
The Growing Interest in Conflict
Transformation through Learning
Conflict and Learning: Contributions from Lonergan's Insight Theory
Now that the Stage is Set
Studying Conflict: Where Have We Arrived and Why Think About Insight?
Conflict as a Positive Experience
Cooperation and Conflict: Game Theory
The Experience of Conflict Practitioners: Interest Theory
The Intractability of Conflict: Human Needs Theory
The Completxity of Conflict: Communication Theory
Responding to Conflict: The Growing Use of Mediation
Models of Mediation: Interest-Based, Transformative, and Narrative
Advancing Our Knowledge: Conflict, Learning, and Insight Theory
Concluding Remarks
Insight Theory: Transformation through Learning
Lonergan's Method of Self-Understanding: Gaining Insight into Insights
Insight Theory: The Curious Nature of Insight
The Role of Experiences and Questions in the Learning Process
The Direct Insight: The 'Aha' Moment of the Learning Process
The Inverse Insight: Changing Directions When We Can't Get There from Here
Verifying Insights: Asking the 'Is it So?' Question
The Role of Feelings and Values in Insight Theory
Concluding Remarks
Insight Mediation: Applying Insight Theory to Mediation
Steps in the Insight Mediation Process
Principles of Insight Mediation
Feelings as Carriers of Values, Cares, and Threats
The Strategy of Linking: Gaining Direct Insights into Cares and Threats
The Strategy of De-Linking: overcoming Barriers through Inverse Insight
The Strategy of Verification: Ensuring Insights are Correct
Concluding Remarks
Insight, Conflict, and Justice: Two Case Studies
The Story of Elizabeth and Charles: A Victim-Offender Post-Sentence Mediation
Analysis: Applying Insight Theory to the Story of Elizabeth and Charles
The Story of Allan: A Sentencing Circle
Analysis: Applying Insight Theory to the Story of Allan
Concluding Remarks
Concluding Remarks
Notes
Bibliography
Index