Treat People Right!: How Organizations and Individuals Can Propel Each Other into a Virtuous Spiral of Success

Overview

Treat people right. It sounds simple to do, and it is hard to argueagainst doing it. Ed Lawler argues it is also a fundamental key tocreating effective organizations. But it is much easier said thandone. The challenge— and it is a significant one— is to identifyand implement organization designs and practices that are good forboth individuals and organizations. In this book, Lawler— one ofthe world's foremost business management experts— shows how to"treat people right" in a way that actually produces ...

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Overview

Treat people right. It sounds simple to do, and it is hard to argueagainst doing it. Ed Lawler argues it is also a fundamental key tocreating effective organizations. But it is much easier said thandone. The challenge— and it is a significant one— is to identifyand implement organization designs and practices that are good forboth individuals and organizations. In this book, Lawler— one ofthe world's foremost business management experts— shows how to"treat people right" in a way that actually produces positivelong-term payoffs for organizations and the people who work inthem. He calls this relationship a "virtuous spiral." As heexplains, when organizations reward people for performance, theyperform better, which propels the organization to higher levels ofperformance. The organization is then able to reward them betterand attract and retain more talented people— which in turn spiralsthe organization toward even better performance.

The author details specific practices designed to satisfy employeeswhile motivating them to continue improving their performance.These techniques include: developing a "brand" as an employer thatattracts high achievers, selecting and developing high performers,crafting a leadership style that integrates and promotesperformance, rewarding performance, and more. Lawler draws onexamples from a wide range of companies including Microsoft,Motorola, IBM, Ford, and Hewlett-Packard to show how thesepractices work in some of the world's most successfulorganizations. Full of examples and best practices, Treat PeopleRight! is a must-have resource for everyone who is concerned aboutbuilding more effective organizations.

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What People Are Saying

From the Publisher
"Ed Lawler is simply the best thinker about people in organizationstoday. His new book turns treating people right from magical andnice-to-do clichés to a set of specific, research-basedactions that leaders can take."
— Dave Ulrich, professor, University of Michigan

"Practical advice for everyone who manages anyone . . . fromfirst-time supervisor to CEO."
— Bob Eckert, chairman and chief executive officer, MATTEL,INC.

"Treat People Right! Is essential reading for any seniorexecutive who believes that great and committed people are theultimate source of value creation for their business."
— Dennis Liberson, executive vice-president, humanresources, Capital One Financial Corporation

"Treat people Right! puts forward the principles,practices, and responsibilities necessary to be successful intoday's ever changing business world— whether you are aseasoned executive or a recently hired college graduate you mustread it!"— Jim Madden, chairman, president, and CEO, Exult,Inc.

"Lawler's concept of 'virtuous spirals' is right on. His SevenPrinciples for Treating People Right and Creating a Virtuous Spiralare straight forward and obvious, but hard work. He clearly definesroles for both the organization and the people."
— Mel Haught, president and CEO, Pello Corporation

"If you care about how to attract, motivate, and maximize thepotential of outstanding people, read this book!"
— Bruce Pasternack, senior vice president and foundingpartner, Organization and Strategic Leadership Center, Booz AllenHamilton

"In the midst of all of the hype and psychobabble that fillbookstore shelves, Ed Lawler has done a fabulous job of briningsolid rigorous thinking about people and organization into anaccessible form."
— David A. Nadler, chairman, Mercer Delta Consulting,LLC.

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Product Details

  • ISBN-13: 9780787964788
  • Publisher: Wiley
  • Publication date: 4/7/2003
  • Edition description: 1ST
  • Edition number: 1
  • Pages: 288
  • Product dimensions: 5.90 (w) x 8.90 (h) x 0.90 (d)

Meet the Author

Edward E. Lawler III is director of the Center for Effective Organizations at the University of Southern California (USC) and distinguished professor of management and organization in the USC Marshall School of Business. Named one of the country's leading management experts by BusinessWeek magazine, he is the author or coauthor of more than thirty books including Corporate Boards, From the Ground Up, Organizing for High Performance, Rewarding Excellence, Tomorrow's Organization, and The Ultimate Advantage, all from Jossey-Bass. His writings have appeared in the Harvard Business Review, Fortune, and the Financial Times, as well as many academic journals.

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Table of Contents

Acknowledgments.

Preface.

Part One: The New Relationship Between Organizations andIndividuals.

1. Why Treating People Right Pays Off.

2. What Makes Organizations Effective.

3. What Makes People Effective.

Part Two: The Seven Principles of Treating PeopleRight.

4. Attract and Keep the Right People.

5. Hire the Right People.

6. Develop People Right.

7. Design Work Right.

8. Establish the Right Goals.

9. Reward People Right.

10. Lead People Right.

Epilogue: Manage Change Right.

Notes.

The Author.

Index.

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