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Treating Worker Dissatisfaction During Economic Change [NOOK Book]

Overview

In the current economy, companies are expected to turn on a dime in response to changing market needs to stay vibrant. What that means is that companies are constantly reorganizing. Employees are living in a constant state of change. This dynamic in the workplace has affected worker satisfaction, morale, and burnout. This is the first treatment manual to focus on treating job-related issues, whether it's conflict in the workplace, stress, burnout, performance, and more. Divided into two parts, Part One sets the ...

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Treating Worker Dissatisfaction During Economic Change

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Overview

In the current economy, companies are expected to turn on a dime in response to changing market needs to stay vibrant. What that means is that companies are constantly reorganizing. Employees are living in a constant state of change. This dynamic in the workplace has affected worker satisfaction, morale, and burnout. This is the first treatment manual to focus on treating job-related issues, whether it's conflict in the workplace, stress, burnout, performance, and more. Divided into two parts, Part One sets the stage with a discussion of the economic climate and how it impacts businesses, how business reacts to it, and how the new business climate affects employees. Part Two lays out the most current research on effectively treating work-related client issues. Individual, group, and organizational interventions are included, along with case examples, practical treatment exercises, checklists, and outlines for treatment.



  • Summarizes how the changing workplace impacts workers
  • Covers effective ways of treating and preventing worker problems
  • Includes case examples of treating common workplace depression, accidents, substance abuse, violence, stress, illness, conflict, and performance
  • Discusses individual, group, and organizational interventions
  • Provides online exercises, checklists, evaluation formats, and outlines for treatment
  • Integrates issues of diversity including race, ethnicity, age, and gender
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Editorial Reviews

From the Publisher

"This work offers guidelines and case studies on problems that lead to job dissatisfaction and burnout…Appendices provide depression and burnout scales, plus an overview of managing workers using new interactive technologies."--Reference & Research Book News, October 2013

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Product Details

Meet the Author

Dr. Morley D. Glicken is the former Dean of the Worden School of Social Service in San Antonio; the founding director of the Master of Social Work Department at California State University, San Bernardino; the past Director of the Master of Social Work Program at the University of Alabama; and the former Executive Director of Jewish Family Service of Greater Tucson. He has also held faculty positions in social work at the University of Kansas and Arizona State University. He currently teaches in the Department of Social Work at Arizona State University West in Phoenix, Arizona.

Dr. Glicken received his BA degree in social work with a minor in psychology from the University of North Dakota and holds an MSW degree from the University of Washington and the MPA and DSW degrees from the University of Utah. He is a member of Phi Kappa Phi Honorary Fraternity.

Dr. Glicken published two books for Allyn and Bacon/Longman Publishers in 2002: The Role of the Helping Professions in the Treatment of Victims and Perpetrators of Crime (with Dale Sechrest), and A Simple Guide to Social Research; and two additional books for Allyn and Bacon/Longman in 2003: Violent Young Children, and Understanding and Using the Strengths Perspective. He published Improving the Effectiveness of the Helping Professions: An Evidence-Based Approach to Practice in 2004 for Sage Publications and Working with Troubled Men: A Practitioner’s Guide for Lawrence Erlbaum Publishers in Spring 2005. In 2006 he published Life Lessons from Resilient People, and Social Work in the 21st Century: An Introduction to Social Problems, Social Welfare Organizations, and the Profession of Social Work, both published by Sage Publications. In 2008 he published A Guide to Writing for Human Service Professionals for Rowman and Littlefield Publishers. In 2009 Rowman And Littlefield will publish his book Evidence Based Practice with Older Adults: A Psychosocial Perspective. His intro to social work book, Social Work in the
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Table of Contents

Part One: Understanding and Identifying Work-Related Problems

Chapter 1: The Serious Problems in the American Workplace

Chapter 2: Understanding Job Stress, Job Dissatisfaction, and Worker Burnout

Part Two: Major Work-Related Problems that Lead to Job Dissatisfaction and Burnout

Chapter 3: Teamwork and Cooperative Work Assignments Sometimes Lead to Job Dissatisfaction

Chapter 4: Sexual Harassment in the Workplace

Chapter 5: Workplace Diversity and Discrimination

Chapter 6: Workaholics: Understanding and Changing Work-Addicted Behavior

Chapter 7: Workplace Violence

Part Three: Using Human Resource and Management Approaches to Prevent Work-Related Problems

Chapter 8: Preventing Workplace Problems through Competency-Based Management

Chapter 9: Three Primary Human Resource Functions: Hiring, In-Service Training, and Termination

Chapter 10: Competency-Based Evaluations

Part Four: Effective Treatment for Work-Related Problems

Chapter 11: Treating Work-Related Problems

Chapter 12: A Quality of Life Approach to Understanding and Measuring Workplace Problems

Chapter 13: Quality of Life Treatment and Workplace Problems

Chapter 14: Some Final Words

Appendix A: The CES-D Depression Scale - Useful in Determining Worker Burnout

Appendix B: Forced Early Retirement Stress Because of Burnout and Job Loss

Appendix C: Managing Workers Using the New Interactive Technologies

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