Troubleshooting Campus Networks: Practical Analysis of Cisco and LAN Protocols / Edition 1

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All network designers and administrators want their campus LANs to run efficiently. This book provides tips and techniques for using protocol analyzers and other tools to recognize problems for both Cisco and multiprotocol traffic patterns.
* Focuses on troubleshooting problems that arise from the Cisco routers inter-operating with many other network protocols
* Covers both legacy and cutting-edge technologies
* Authors are respected in the field for their teaching and training development skills in network troubleshooting

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Product Details

  • ISBN-13: 9780471210139
  • Publisher: Wiley
  • Publication date: 7/29/2002
  • Edition number: 1
  • Pages: 608
  • Product dimensions: 9.25 (w) x 7.50 (h) x 1.27 (d)

Meet the Author

PRISCILLA OPPENHEIMER, an independent computer networking consultant, has been developing data communications and networking systems since 1980. After years as a software developer, she became a technical instructor for Apple Computer, Network Associates, and Cisco Systems, teaching network troubleshooting and design.

JOSEPH BARDWELL is Vice President of Professional Services for WildPackets, a world-class provider of network analysis software. He has over twenty years of computer industry experience, is a network technology expert, and is the founding engineer of the Network Analysis Expert program.

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Table of Contents


Chapter 1: Introduction.

Chapter 2: Troubleshooting Methods.

Chapter 3: Troubleshooting and Analyzing Ethernet Networks.

Chapter 4: Troubleshooting and Analyzing IEEE 802.11 Wireless Networks.

Chapter 5: Troubleshooting and Analyzing the Spanning Tree Protocol.

Chapter 6: Troubleshooting and Analyzing Virtual LANs.

Chapter 7: Troubleshooting and Analyzing Campus IP Networks.

Chapter 8: Troubleshooting and Analyzing Campus IP Routing Protocols.

Chapter 9: Troubleshooting and Analyzing TCP, UDP, and Upper-Layer IP Protocols.

Chapter 10: Troubleshooting and Analyzing Campus IPX Networks.

Chapter 11: Troubleshooting and Analyzing Campus AppleTalk Networks.

Chapter 12: Troubleshooting and Analyzing Windows Networking.

Chapter 13: WAN Troubleshooting for LAN Engineers.



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Sort by: Showing all of 3 Customer Reviews
  • Anonymous

    Posted October 4, 2007

    The Finest Troubleshooting Guide Available!

    The two excellent authors have teamed up to put together an excellent book which should help anyone, from associate network engineer through senior network engineer, to better hone their troubleshooting skills.

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  • Anonymous

    Posted August 16, 2002

    Great Book for a lot of reasons

    Technical books are hard to read. Many of them more because they are poorly written that for the content. Priscilla Oppenheimer and Joe Bardwell have written a clear, understandable book, even though it deals with some complex topics. This book is a must have for those looking for supplemental materials for certification study AND for those running real networks and looking for a bit of understanding. This one goes to a place of honor on my bookshelf - right next to Top Down Network Design.

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  • Anonymous

    Posted October 6, 2002

    Invaluable Protocol Analysis and Troubleshooting Skills

    In the acknowledgements, Priscilla references the Group Study mailing list and several of its more prominent members. I came to appreciate Priscillas devotion to the subjects of protocol analysis and troubleshooting -- as well as sound network design -- through that very list. She didnt just sit down to crank out a book on any old topic with good sales potential. This is a passion as well as a profession for folks like Priscilla. As a WAN guy with limited campus/enterprise exposure, I chose to read this book in very deliberate fashion. I wanted to learn all I could. My advice would be this for anyone who is serious about LAN protocol analysis and troubleshooting: get yourself a protocol analyzer and play along. Dont just read the capture files in the book go out and get your own. In terms of campus technologies and protocols, I learned far more from this book than I did from any of my studies for Ciscos professional-level certifications. I have to imagine that anyone serious about the vaunted CCIE program would need to master all of the skills that Priscilla and coauthor Joseph Bardwell so skillfully coach throughout this entire book. And perhaps of far greater importance would be the real-world applicability of the skills that can be had by practicing the bottom-up troubleshooting approach espoused by these experienced authors.

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