Troubleshooting the PC with A+ Preparation

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Overview

This easy-to-understand book provides readers with the complete knowledge to learn how to install, configure, manage, maintain and successfully troubleshoot a PC running Windows 9X, Windows 2000, Windows XP and Linux. It is also prepares the students to pass the COMPTIA’s A+ (2004) exam and Microsoft’s Certified Desktop Support Technician (MCDST). It is assumed that users of this text are familiar with and how to use the computer, have a general understanding of Windows, and have basic word-processing and ...

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Overview

This easy-to-understand book provides readers with the complete knowledge to learn how to install, configure, manage, maintain and successfully troubleshoot a PC running Windows 9X, Windows 2000, Windows XP and Linux. It is also prepares the students to pass the COMPTIA’s A+ (2004) exam and Microsoft’s Certified Desktop Support Technician (MCDST). It is assumed that users of this text are familiar with and how to use the computer, have a general understanding of Windows, and have basic word-processing and spreadsheet skills. The text starts with a discussion of the basic hardware components (processor, motherboard, RAM, and drives), followed by add-on peripherals, and ends with a discussion of the various operating systems.

Key Features:

  • Real-world examples motivate interest.
  • Built-in, hands-on exercises provide accessible, easy-to-grasp presentation.
  • End-of-section questions check understanding and prepare for the COMPTIA’s A+ and Microsoft MCDST exams.
  • Many websites for additional information.
  • Appendixes include POST codes, operating system error messages and Windows Stop errors. The book also lists and describes the common BIOS settings and Apple Macintosh beep codes.

What is New:

  • Updated to include the newest technology including AMD Athlon 64 and Opteron processors, BTX form factor, PCI Express, mini-PCI cards, USB 2.0, serial IDE and SCSI devices, extensible firmware interface, and spyware and wireless networks.
  • Information on Windows 2000 and XP have been greatly enhanced.
  • Detailed information on troubleshooting and disassembling and reassembling notebook computers.
  • More information on installing, configuring, maintaining and troubleshooting Windows applications including Microsoft Office, Microsoft Outlook Express, Microsoft Outlook, and Internet browsers.
  • Detailed information on installing, configuring, maintaining and troubleshooting Linux.
  • Introduces Apple Macintosh computers.
  • Prepares readers to take and pass the COMPTIA’s A+ (2004) and the Microsoft’s MCDST exams.
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Product Details

  • ISBN-13: 9780131194670
  • Publisher: New Riders
  • Publication date: 1/10/2005
  • Edition description: New Edition
  • Edition number: 3
  • Pages: 720
  • Product dimensions: 8.40 (w) x 10.90 (h) x 1.71 (d)

Meet the Author

Patrick Regan has been a PC technician and network administrator/engineer for the past 14 years. He has also taught many computer and network classes at Sacramento local colleges (Heald Colleges and MTI College), conducted considerable formal and informal training while an IT administrator (Heald Colleges) and a product support engineer for the Intel Corporation Customer service, and participated in and led many projects (Heald Colleges and Intel Corporation). For this teaching accomplishments, he received the Teacher of the Year award from Heald Colleges; in addition, he received several recognition awards from Intel. He currently works for Virtual Alert as a network engineer supporting the BioTerrorism Readiness Suite. Currently, he holds many certifications, including Microsoft’s MCSE, MCSA and MCT; COMPTIA’s A+, Network+, Server+, Linux+, Security+, and CTT+; Cisco CCNA; and Novell’s CNE.

Over the last couple of years, he has written several books including Troubleshooting the PC, Networking with Windows 2000 and 2003, Linux, Local Area Networks and WANs. Recently, Pat has started a new exciting Acing series which including Acing the A+, Acing the Network+, Acing the Security+, Acing the Server+ and Acing the Linux+.

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Table of Contents

Chapter 1 A PC Overview

Chapter 2 The PC Technician

Chapter 3 The Disassembling and Assembling of the PC

Chapter 4 The Processors

Chapter 5 RAM

Chapter 6 The Motherboard Support Chips

Chapter 7 Expansion Slots and Cards

Chapter 8 The Case and Power Supply

Chapter 9 The Hard Drive

Chapter 10 The Floppy Drive and Other Removable Media

Chapter 11 The Compact Disk Drive

Chapter 12 Disk Structure

Chapter 13 Tape Drives and Data Protection

Chapter 14 The Video System

Chapter 15 Input Devices

Chapter 16 Sound Cards

Chapter 17 Serial Ports and Modems

Chapter 18 Parallel Ports and Printer

Chapter 19 The DOS Interface

Chapter 20 Windows 9X

Chapter 21 Windows NT Family (Windows NT, Windows 2000 and Windows XP)

Chapter 22 Supporting Windows and Windows Applications

Chapter 23 Introduction to Linux

Chapter 24 Advanced Linux

Chapter 25 Computers Connected to a Network

Appendix A: Useful Computer Table

Appendix B: POST Error Codes

Appendix C: Operating System Error Codes

Appendix D: Windows Stop Errors

Appendix E: Certification Exams

Glossary

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Customer Reviews

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Sort by: Showing all of 2 Customer Reviews
  • Anonymous

    Posted May 5, 2005

    This is the book for A+ certification and fixing computers

    This book has it all. It has been expanded to cover both the Comptia A+ Exams and the Microsoft Certified Desktop Support Technician (MCDST) exams. Additional chapters thouroghly cover Microsoft Office, Linux and Apple Macintosh. In addition, it now covers the newest hardware including SATE IDE hard drives, 64-bit processors from both Intel and AMD, DDR-3 and spyware. And as always, the appendices have many quick reference table including POST codes, common DOS and Windows errors, and Windows STOP errors. So if you really want to start getting certified in the above exams mentioned, you want to learn how to troubleshoot your computers or you just want to learn more about PC hardware and software, this is the book.

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  • Anonymous

    Posted April 16, 2002

    Overview from the Author

    If you want to learn about PC, this is the book for you. Have you ever gotten the dreaded blue screen of death in Windows, which could be an exception error or a Windows Stop error. This book will explain what these errors are and how to troubleshoot them. Besides going over DOS, Windows 9x, Windows NT, Windows 2000 and Windows XP, this book gives you an easy to understand yet thorough understanding of hardware and software and how to troubleshoot problems with both. It also explains the differences between all of the processors produced by Intel and AMD and explains the differences between all of the different types of RAM. In addition, if you want to pursue the A+ certification, this book has everything for you to take and successfully pass the exams and help you find the job that you want. As you probably already know, the PC market is a fast paced, fast changing arena. The only way to succeed in this career field is to learn the basic concepts of the PC (hardware and software), apply those concepts in a real-world situation and be willing to retrain yourself often through out your career. Therefore, as a college teacher for many years and working as a PC support/network administrator person for a local college, a city hall, a computer company and a chip manufacturer, I am able to share my experiences in a way that you can quickly and easily learn the material so that you can pass the A+ PC Technician exam, get a job as PC technician and to successful troubleshoot PC problems. Each chapter is written in an easy to read format with many pictures. To keep you updated today's issues and to show you where you can get help in troubleshooting today's PC problems, I have included many useful Internet links and have include many real-world examples. At the end of each chapter, you will find review questions to help focus your efforts and prepare for the A+ exam and hands-on exercises to reinforce and apply what you have just read about. At the end of book there are several appendix for quick reference and a handy glossary. For now, I would like to say good luck on your current and future endeavors and I thank you for considering purchasing my book.

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