The Trust Edge: How Top Leaders Gain Faster Results, Deeper Relationships, and a Stronger Bottom Lineby David Horsager
In The Trust Edge, David Horsager reveals the foundation of genuine success—trust. Based on research but made practical for today’s leader, The/i>/b>/b>
In this widely popular book, David Horsager presents the ultimate guide to earning, maintaining, and even rebuilding the most critical factor of every business relationship—trust.
In The Trust Edge, David Horsager reveals the foundation of genuine success—trust. Based on research but made practical for today’s leader, The Trust Edge shows that trust is quantifiable and brings dramatic results to businesses and leaders. In this book, Horsager teaches readers how to build the 8 Pillars of Trust:
1. Clarity: People trust the clear and mistrust the ambiguous.
2. Compassion: People put faith in those who care beyond themselves.
3. Character: People notice those who do what is right over what is easy.
4. Competency: People have confidence in those who stay fresh, relevant, and capable.
5. Commitment: People believe in those who stand through adversity.
6. Connection: People want to follow, buy from, and be around friends.
7. Contribution: People immediately respond to results.
8. Consistency: People love to see the little things done consistently.
When leaders learn how to implement these pillars, they enjoy better relationships, reputations, retention, revenue, and results. Fascinating and timely, The Trust Edge unveils how trust has the ability to accelerate or destroy any business, organization, or relationship. The lower the trust, the more time everything takes, the more everything costs, and the lower the loyalty of everyone involved. Conversely, an environment of trust leads to greater innovation, morale, and productivity. The trusted leader is followed. From the trusted salesperson, people will buy. For the trusted brand, people will pay more, come back, and tell others. Trust, not money, is the currency of business and life!
- Free Press
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- 5.86(w) x 8.60(h) x 1.10(d)
Meet the Author
David Horsager, M.A., C.S.P., is a business strategist, entrepreneur, professor, and author who researches and speaks on the bottom-line impact of trust. His clients range from Wells Fargo, ING, and The Better Business Bureau to the U.S. Coast Guard Academy, Mercy Medical Center, and the U.S. Department of Homeland Security. David and his wife, Lisa, have four children and live in Minnesota. Learn more at DavidHorsager.com.
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Quick Version: Trust Edge Features: --Easy to Read --color coded chapters --chapter questions and space to write personal application -BENEFIT to you is: ----gain time ----add profits ----reduce costs ----create peace of mind After reading The Trust Edge, I have been able to change my perspective on doing business.The most value you may find is the cost savings that you receive from being able to extend trust to your employees and suppliers. Think if you could make 1 phone call to someone on your staff and ask them to do a project, and you knew that they would deliver a great report and it would be on time. You would save time and increase your personal productivity. This book is essentially a training manual on trust, which every employee can benefit from. The book is easy to read, with color coded sections and questions at the end of each chapter with space to write answers to the questions for personal application. I highly recommend this book to anyone who wants to gain time, create peace of mind, and increase their level of trust with co-workers, friends or family members! Ryan Naylor