Trust in Organizations: Frontiers of Theory and Research / Edition 1

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Trust plays a central role in organizational life. It facilitates exchanges among individuals, enhances cooperation and coordination, and contributes to more effective relationships.

This volume brings together a cross-disciplinary group of contributors to present some of the latest, most exciting conceptual perspectives in the field and to demonstrate a variety of new methodological approaches to the study of trust. It includes discussions on: the psychological and social antecedents of trust; the effects of social and organizational structures on trust; and the broad effects of trust on organizational functioning.

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Editorial Reviews

An edited collection of 18 theoretical and empirical contributions resulting from a May 1994 conference at the Stanford U. Graduate School of Business, which brought together social scientists interested in studying trust in organizations from a variety of disciplinary perspectives. The coverage includes discussion of the psychological and social antecedents of trust, the effects of social and organizational structures on trust, and the broad effects of trust on organizational functioning. Paper edition (unseen), $27.95. Annotation c. Book News, Inc., Portland, OR (
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Product Details

  • ISBN-13: 9780803957404
  • Publisher: SAGE Publications
  • Publication date: 11/21/1995
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 440
  • Sales rank: 1,402,800
  • Product dimensions: 5.90 (w) x 8.90 (h) x 1.20 (d)

Table of Contents

Whither Trust? - Tom R Tyler and Roderick M Kramer
Trust in Organizations - W E Douglas Creed and Raymond E Miles
A Conceptual Framework Linking Organizational Forms, Managerial Philosophies and the Opportunity Costs of Controls
Trust and Technology - David Kipnis
Trust-Based Forms of Governance - Walter W Powell
Trust and Third-Party Gossip - Ronald S Burt and Marc Knez
Collaboration Structure and Information Dilemmas in Biotechnology - Lynne G Zucker et al
Interpersonal and Organizational Boundaries as Trust Production
Developing and Maintaining Trust in Work Relationships - Roy J Lewicki and Barbara B Bunker
Micro OB and the Network Organization - Blair H Sheppard and Marla Tuchinsky
Swift Trust in Temporary Groups - Debra Meyerson, Roderick M Kramer and Karl Weick
The Road to Hell - Sim B Sitkin and Darryl Stickel
The Dynamics of Distrust in an Era of Quality
Divergent Realities and Convergent Disappointments in the Hierarchical Relation - Roderick M Kramer
Trust and the Intuitive Auditor at Work
Beyond Distrust - Robert J Bies and Tom Tripp
Getting Even and the Need for Revenge
Organizational Responses to Crisis - Aneil K Mishra
The Centrality of Trust
Trust and Crisis - Eugene J Webb
The Organizational Trust Inventory (OTI) - L L Cummings and Philip Bromiley
Development and Validation
Trust in Organizational Authorities - Tom R Tyler and Peter Degoey
The Influence of Motive Attributions on Willingness to Accept Decisions
Collective Trust and Collective Action - Roderick M Kramer, Marilynn B Brewer and Benjamin J Hanna
The Decision to Trust as a Social Decision
Understanding the Interaction between Procedural and Distributive Justice - Joel Brockner and Phyllis Siegel
The Role of Trust
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