Trust Matters: Leadership for Successful Schools / Edition 1

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"Trust Matters offers educators a practical, hands-on guide for establishing and maintaining trust within their schools as well as providing information on how to repair trust that has been damaged. Written by Megan Tschannen-Moran - an expert on the topic of trust and schools - Trust Matters is based in solid research. It outlines the five key elements on which individuals base their trust judgments (benevolence, honesty, openness, reliability, and competency) and explores the factors that influence the development of trust. The book explores the leader's role in fostering high quality relationships among teachers, students, and parents and examines examples of positive outcomes of trusting school environments." Each chapter contains a "Putting It into Action" section that offers practical advice for utilizing the book's key suggestions in schools. The book also provides surveys, scoring directions, and norms for assigning the level of trust in schools.
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What People Are Saying

From the Publisher
“Megan Tschannen-Moran explains with vivid school examples how crucial the element of trust is to developing successful relations among faculty, staff, students, and parent/community members. Leadership void of trust robs a community of its potential to improve. Leadership with trust brings out the best in all of us. In such harried times in education, it is wonderful for leaders, and leaders to be, to have such a wonderfully insightful and descriptive book.”—Carl Glickman, president, The Institute for Schools, Education, and Democracy

“A thoughtful, lively, and carefully examined treatment of a very important topic.  Megan Tschannen-Moran deals with so many easily overlooked aspects of the issue of trust, in ways that reach both heart and mind. This book is practical in the best sense of that word. I hope it finds its way into hands of teachers, policymakers, school-board members, and above all parents. Trust is not merely a technical issue, but at the very heart of the dilemma of education for a democracy.”—Deborah Meier, co-principal, Mission Hills School, Boston, Massachusetts; author, The Power of Their Ideas and In Schools We Trust; and founder, Central Park East Schools

“Every school leader knows that success and the success of the school depends upon trust. What every school leaders does not know is what it means to become a trustworthy leader. Here they will find out.”—Roland S. Barth, author and educational consultant

Trust Matters is a welcome addition to the growing literature on the importance of trust in schools.  Perfect for a school-wide book study.”—Thomas J. Sergiovanni, Lillian Radford Professor of Education, Trinity University, San Antonio

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Product Details

  • ISBN-13: 9780787974343
  • Publisher: Wiley
  • Publication date: 8/6/2004
  • Edition description: Older Edition
  • Edition number: 1
  • Pages: 272
  • Product dimensions: 6.34 (w) x 9.22 (h) x 0.95 (d)

Meet the Author

MEGAN TSCHANNEN-MORAN is a professor of educationalpolicy, planning, and leadership at the College of William andMary’s School of Education. She has written several pieces ontrust, including the successful first edition of TrustMatters, and is considered a leading scholar on the subject oftrust in educational settings. She is the coauthor of EvocativeCoaching: Transforming Schools One Conversation at a Time.

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Table of Contents

1 Why trust matters 1
2 What is trust? 15
3 Cultivating trust 41
4 Betrayal 63
5 Revenge 87
6 Teachers trusting one another 107
7 Fostering trust with students and parents 135
8 Restoring trust 153
9 Becoming a trustworthy leader 173
App. A Measures of trust in schools
App. B Guide to principals for presenting results of the trust surveys to your faculty
App. C Study participants
App. D Directions for future research
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  • Anonymous

    Posted September 3, 2004

    Fresh Advice for Beleagured Principalcs

    The practical advice in this book is invaluable for educational leaders who are under fire in today's climate. At points, it reads like a novel -- with up-close stories of 3 real-life principals. At other points, it reads like a self-help book -- with a comprehensive five-point model for understanding and building trust in schools. Once I started reading this book, I couldn't put it down. The applications were obvious and compelling. No school administrator should go without reading this book.

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