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From the PublisherRichard Robinson Chairman, CEO, and President, Scholastic Inc. Since the bottom line is directly affected by people and how they feel about their work, The Trusted Leader shows us how building trust will keep the organization strong in the good times and the bad. The authors show us, through examples and lists, how to keep everyone working productively in a trust-based, positive atmosphere.
Carl Stern CEO, Boston Consulting Group Most of the many books on leadership are either vapid or worse, promising a silver bullet that just doesn't exist. Galford and Drapeau focus on a simple, empowering truth — employees' and colleagues' trust in managers yields success. This highly useful guide to leading by building and mobilizing trust is at once pragmatic and inspiring.
George Colony CEO, Forrester Research, Inc. This is precisely the right book at precisely the right time. Trust in American leaders hasn't been at such a low ebb since the Vietnam/Watergate era. Rob and Anne give clear direction on how trust will be rebuilt — on strategic, organizational, and personal levels. I expect their advice to become the touchstone for a whole new generation of leaders who will place trust at the center of their operational and personal values.
Richard G. Hamermesh Professor, Harvard Business School Rob Galford and Anne Seibold Drapeau have illuminated an overlooked aspect of the leadership equation. The Trusted Leader is practical and insightful. Extremely relevant in these days of executive excess.
Jon Younger, Ph.D. Senior vice president, leadership development, National City Corporation In this excellent and timely book, Galford and Drapeau show us how leaders consciously build and preserve the trust of their colleagues and subordinates. This book ought to be in the hands of every manager who is serious about driving the longer term success of their organization.
Michael Goss Managing director and chief administrative officer, Bain Capital, LLC None of us or our organizations will be as successful as we'd like to be unless we heed The Trusted Leader's advice to incorporate trust consciously and thoughtfully into our business practices and management approaches.
Richard D'Aveni Professor, Amos Tuck Graduate School of Business at Dartmouth, author of Hypercompetition The Trusted Leader is extraordinarily well written, engaging, and insightful about an ordinarily inscrutable topic. Building trust is the critical success factor of management, yet it is often nonexistent in today's world. This book is a must-read for every MBA and anyone aspiring to move up the corporate ladder or holding a position of authority. Read it and succeed as a leader and a person.