Trustworthy Government: Leadership and Management Strategies for Building Trust and High Performance

Trustworthy Government: Leadership and Management Strategies for Building Trust and High Performance

by David G. Carnevale
     
 
David Carnevale's very readable book provides valuable insights and useful guidance for those seeking to develop trust in organizations.

--Hal G. Rainey, professor, Department of Political Science, University of Georgia, and author of Understanding and Managing Public Organizations

By identifying the key connections between trust, learning, and high performance,

Overview

David Carnevale's very readable book provides valuable insights and useful guidance for those seeking to develop trust in organizations.

--Hal G. Rainey, professor, Department of Political Science, University of Georgia, and author of Understanding and Managing Public Organizations

By identifying the key connections between trust, learning, and high performance, Trustworthy Government shows how to restore trust in contemporary public organizations. David Carnevale explains that trust and distrust are not destiny--they arise from the choices organizations make about how they will be designed and managed. He develops a comprehensive model of trust that goes beyond the management theories of the past, and reveals the actions needed to build higher levels of trust in the workplace. Carnevale explains the concept of trust within an organization and shows how trust influences individual, group, and organizational performance. More important, he shows that trust is at the core of an organization's success.

Editorial Reviews

From the Publisher
"Trust is crucial for excellent organizations, especially during the current wave of reforms, reinventions, and redesigns. Many organizations are confronting people with sharp changes in their working lives—sometimes including the possibility of losing their jobs—while at the same time moving toward organizational forms calling for high levels of trust. David Carnevale's very readable book provides valuable insights and useful guidance for those seeking to develop trust in organizations." —Hal G. Rainey, professor, Department of Political Science, University of Georgia, and author of Understanding and Managing Public Organizations

"Carnevale tackles a most difficult and elusive concept in a clear, fast-reading, comprehensive, and provocative way. Trustworthy Government provides a practical prescription for building trust and presents a strategy of how to build trust in a coherent, systematic, and reinforcing way. This book should be read by leaders who want to make a difference." —C. Kenneth Meyer, Thomas F. Sheehan Distinguished Professor of Public Administration, and chair, Department of Public Administration, Drake University

"In Trustworthy Government, David Carnevale thoughtfully reminds us that no organization will be truly effective without a high level of trustfaith and confidence in people. All public managers and students of management will find this valuable book to be essential in comprehAnding the most meaningfuland least understooddimension in organization life." —James S. Bowman, professor of public administration, Florida State University, and editor, Ethical Frontiers in Public Management

Product Details

ISBN-13:
9780787900625
Publisher:
Wiley
Publication date:
12/28/1995
Series:
Public Administration Series
Edition description:
1st
Pages:
233
Product dimensions:
6.27(w) x 9.33(h) x 0.86(d)

Meet the Author

DAVID G. CARNEVALE is director, Programs in Public Administration, at the University of Oklahoma. He has held top management positions at AFSCME, AFL-CIO, the Maine State Employees Association, and the California State Employees Association.

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