The Truth About Getting the Best From People

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More About This Book

Overview

Praise for The Truth About Getting the Best from People

"Finally, a no-nonsense primer for leaders on how to build...and keep...extraordinary talent. This book should be in the briefcase of every exec in the world and should be pulled out every day for a refresher on how to be a real leader."

Dan Walker, Former Chief Talent Officer for Apple, Inc.

"A fun and easy-to-read blueprint on understanding and creating engagement within a team. No high falootin' business jargon here--Martha Finney tells it like it is. She helps supervisors and managers uncover the secrets of employee engagement through behavioral examples, successes at top companies, and her charming storytelling."

Kirsten Clark, Senior Director, Organizational Capability Group, Starwood Hotels and Resorts

"Martha succeeds in reducing one of the business world's most sought-after but amorphous concepts--employee engagement--into 49 digestible truths."

Christopher Rice, President and CEO, BlessingWhite

"A must-read for new supervisors and managers, with lots of essential lessons and tips."

Tom Mathews, Senior Vice President, Human Resources, Time Warner Cable

"Easy-to-read stories and useful truths about leading. I wish I had this book when I first became a manager. I had to learn some of these truths the hard way!"

Scott Shute, Senior Director, Xilinx

"The book is outstanding! Very easy to read....great examples, great advice, and the corporate world would be a better place if just 50 percent of the managers would follow your advice!"

Peg Wynn, Former SVP/HR, Adobe

"I started reading and found myself grabbing for a highlighter. I got to the following line 'Getting the best is about building a culture of trust, connection, growth, and service.' I had to drop a box around that one."

Tiane Mitchell Gordon, Senior Vice President, Office of Diversity and Inclusion, AOL

"Finney has gifted us an important compendium of accessible and eminently actionable insights about employee engagement. Using 'The Truths' as a guide, generations of managers will find infinite opportunities to unleash, inspire, and leverage the inherent talent in their people. My advice? Seize it! It will enable you to dramatically affect the future of your team, your organization, and your own career."

Jane Creech, Founder and Principal, Strategic Business Systems (Organization Consulting & Leadership Coaching), Former Sr. Director, OD, eBay

"If you are looking for a great way to deliver Management 101, just distribute this book. It has everything that someone new to management needs to know. Savvy, and sassy, and smart, this is an easy but important read!"

Beverly Kaye, Coauthor,Love 'Em or Lose 'Em

"Just when I thought one truth was as good as it could get, the rest lived up to it! I loved the anecdotes and the final truth, 'You're still the Boss.'"

Ed Martin, Vice President, Global Human Resources, Atheros Communications

"The subject is important, pragmatic advice told in an entertaining way. Front line managers need this for perspective. This book has some great 'keys' to bringing out the best in people!"

Jim Wiggett, President & CEO, Jackson Hole Group

Build a culture of engagement...one person, one interaction at a time

You can build and lead teams full of self-motivated, innovative contributors: people who love their jobs, believe in their mission, and perform with focus, enthusiasm, and creativity! This book reveals 49 PROVEN LEADERSHIP PRINCIPLES for getting the best from every employee, every team, every organization!

  • The truth about building a self-driven workforce that’s positive, committed, passionate
  • The truth about what really motivates people--and what doesn’t
  • The truth about leading with authenticity, clarity, consistency, and inspiration

You can build and lead teams full of self-motivated, innovative contributors: people who love their jobs, believe in their mission, and perform with focus, enthusiasm, and creativity! Top leadership consultant Martha Finney reveals 49 proven leadership principles for getting the best from every employee, every team, every organization. She shows how to build a workforce that’s positive, committed, passionate...how to really motivate people, even on a tight budget...how to lead with authenticity, clarity, consistency, and inspiration. These skills offer powerful, quantifiable business value. They are completely learnable--and this book is the fastest way to master them. It distills the world’s best thinking on getting the best from people: the truth, and nothing but the truth!

Product Details

  • ISBN-13: 9780137080571
  • Publisher: FT Press
  • Publication date: 1/21/2010
  • Pages: 208
  • Sales rank: 547,549
  • Series: Truth About Series
  • Product dimensions: 5.50 (w) x 8.51 (h) x 0.48 (d)

Meet the Author

Martha I. Finney is a leadership consultant, and President and CEO of Engagement Journeys, LLC, which helps companies create a culture of employee engagement in their organizations. She has written or coauthored 10 books, including HR From the Heart: Inspiring Stories and Strategies for Building the People Side of Great Business, with Libby Sartain, Chief People Officer, Yahoo!. She has appeared on CNN, NPR's Morning Edition, and in major newspapers around the country. Her clients and interviewees include executives from Intuit, the Central Intelligence Agency, Knight Ridder, Hewlett-Packard, AOL, Newell Rubbermaid, Starwood Hotels and Resorts, Caterpillar, Inc. and Kenexa. She also speaks and gives workshops on creating and leading passion-driven workplaces.

Martha divides her time between Silicon Valley and Santa Fe, NM. She can be reached at martha@engagementjourneys.com.

Table of Contents

Introduction ix

Part I The Truth About Employee Engagement

Truth 1 You don’t need the carrot or the stick 1

Truth 2 You get the best by giving the best 5

Truth 3 It’s not money that motivates 9

Truth 4 Employee engagement isn’t for sissies 13

Part II The Truth About Yourself

Truth 5 Your behaviors are your brand 17

Truth 6 You can’t give what you don’t have 21

Truth 7 “Best” doesn’t mean the same thing to everyone 25

Truth 8 Think you’re a great leader? Think again 29

Truth 9 You could be your own worst employee 33

Truth 10 Visionary or beat cop? Your choice 37

Truth 11 You don’t have to be perfect 41

Part III The Truth About Engaged Cultures

Truth 12 Employee happiness is serious business 45

Truth 13 Authentic is better than clever 49

Truth 14 Retention begins with hello 53

Truth 15 The bad will do you good 57

Truth 16 You can sell an unpopular decision 61

Truth 17 Flex is best 65

Truth 18 Nobody cares that you don’t mean to be mean 69

Part IV The Truth About Motivation

Truth 19 Engagement happens one person at a time 73

Truth 20 If you’re a manager, you’re a career coach 77

Truth 21 Ask for cheese—you might get the moon 81

Truth 22 If they aren’t buying it, they aren’t doing it 85

Truth 23 Focusing on what’s right can help solve what’s wrong 89

Part V The Truth About Performance

Truth 24 Compassion promotes performance 93

Truth 25 B players are your A team 97

Truth 26 High performers have enough coffee mugs 101

Truth 27 Discipline deepens engagement 105

Truth 28 You don’t have to inherit the problem employee 109

Truth 29 Performance appraisals are really about you 113

Truth 30 New hires can inspire current employees 117

Part VI The Truth About Creativity

Truth 31 Innovation begins with y-e-s 121

Truth 32 Everyone can be creative 125

Truth 33 You stand between inspiration and implementation 129

Truth 34 Failures promote progress 133

Truth 35 Extreme pressure kills inspired performance 137

Truth 36 Creativity is a balancing act 141

Part VII The Truth About Communication

Truth 37 Open questions ignite inspiring answers 145

Truth 38 Serving your employees means managing your boss 149

Truth 39 Bad news is good news 153

Truth 40 Trivial conversations are essential 157

Truth 41 The way you listen speaks volumes 161

Truth 42 Crap happens 165

Truth 43 Engaged employees need to know more 169

Part VIII The Truth About Teams

Truth 44 Your team has untapped talent 173

Truth 45 People need to fight their own battles 177

Truth 46 Games don’t build teams 181

Truth 47 Answers build teams 185

Truth 48 Your team can lead you to greatness 189

Truth 49 You’re still the boss 193

References 197

About the Author 198

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