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From Barnes & Noble
When Kip Tendell opened his first Container Store in Dallas in 1978, many customers (not to mention other store owners) couldn't understand the concept of a store that only sold empty boxes. It didn't take long, however, for shoppers to become converts; Tendell and his loyal crew had caught the first wave of our yearning for storage and organization. The Container Store had another secret: Its values-based business and employee-based culture made it a fine place to work and a superb shopping venue. This very readable captures the excitement and reasons for the company's apparently uncontainable success.