Undercover Boss: Inside the TV Phenomenon that is Changing Bosses and Employees Everywhere

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Overview

On February 7, 2010, the CBS television series Undercover Boss premiered to a staggering 38.6 million viewers, the largest post–Super Bowl audience for a new series and the most-watched premiere episode of any reality series in the history of television. Since that time, Undercover Boss has been the subject of much debate and discussion. Now, for the first time, the bosses and employees featured on Undercover Boss share the lessons they learned as well as the formative experiences that resulted from being on...

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Overview

On February 7, 2010, the CBS television series Undercover Boss premiered to a staggering 38.6 million viewers, the largest post–Super Bowl audience for a new series and the most-watched premiere episode of any reality series in the history of television. Since that time, Undercover Boss has been the subject of much debate and discussion. Now, for the first time, the bosses and employees featured on Undercover Boss share the lessons they learned as well as the formative experiences that resulted from being on the show. Show creators and executive producers Stephen Lambert and Eli Holzman reveal how they came up with the idea for the show, how they got a major network on board, and of course, how they found a dynamic, charismatic group of bosses willing to go undercover—on camera—in this thoroughly new experiment. Featured brave bosses and companies include: Waste Management - Larry O’Donnell, President and COO - Hooters of America - Coby Brooks, President and CEO - 7-Eleven - Joe DePinto, President and CEO - White Castle - Dave Rife, Owner - Churchhill Downs - Bill Carstanjen, COO - GSI Commerce - Michael Rubin, Founder and CEO - Herschend Family Entertainment - Joel Manby, President and CEO - Roto-Rooter - Rick Arquilla, President and COO - 1–800-FLOWERS - Chris McCann, President and COO. Featuring all-new interviews with the bosses and employees of the nine businesses featured on Season 1 of the show, as well as producers’ notes on what you didn’t see behind the scenes, this audio is a must-have for fans of the show everywhere.

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Editorial Reviews

From the Publisher

"Wes Bleed narrates a behind-the-scenes chronicle of the popular TV series “Undercover Boss,” in which business executives anonymously become part of the inner workings of their own organizations. The listener hears stories of the executives’ eye-opening experiences on the front lines of their  companies as well as accounts of their employees’ daily work lives and experiences with the “new guy.” Bleed narrates with a smooth, confidant voice as he presents the backstory of the creation of the show, followed by highlights from various episodes. Fans of the show and those interested in the phenomenon of reality TV, as well as those looking for tips on business management, should enjoy this production." 
J.E. © AudioFile Portland, Maine
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Product Details

  • ISBN-13: 9781608147878
  • Publisher: Oasis Audio, LLC
  • Publication date: 11/2/2010
  • Format: MP3
  • Edition description: Unabridged
  • Ships to U.S.and APO/FPO addresses only.

Meet the Author

Stephen Lambert, chief executive of Studio Lambert, is one of Britain’s best-known creative television executives, responsible for creating award-winning documentary formats such as Faking It, Secret Millionaire, Wife Swap, and Undercover Boss. He lives in London with his wife, Jenni Russell, a columnist for the Guardian and Sunday Times, and their two children. Eli Holzman is president and cofounder of Studio Lambert USA, where he launched and executive produced Undercover Boss. He began his career at Miramax Films and founded Miramax Television, where he helped create Project Greenlight and the hit Bravo series Project Runway. For 20th Century Fox–based Katalyst Films, he developed and launched the CW series Beauty & the Geek. As an independent producer, his series creations include Bravo’s Work Of Art. He lives in Venice Beach, California.

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Table of Contents

Introduction.

1. Sorting Through the Garbage
Waste Management: Larry O’Donnell, President and COO.

2. Wings, Women, and Beer
Hooters of America: Coby Brooks, President and CEO.

3. The Necessities of Life
7-Eleven: Joe DePinto, President and CEO.

4. An American Love Affair
White Castle: Dave Rife, Owner.

5. Time to Get Personal
Churchill Downs: Bill Carstanjen, COO.

6. Looking for Fulfilment
GSI Commerce: Michael Rubin, Founder and CEO.

7. What Riches Can’t Buy
Herschend Family Entertainment: Joel Manby, President and CEO.

8. Troubles Down the Drain
Roto-Rooter: Rick Arquilla, President and COO.

9. Say It with Flowers
1-800-Flowers: Chris McCann, President and COO.

Go Undercover in Your Own Organization.

Acknowledgments.

About the Authors.

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