Undercover User Experience Design

Overview

Once You Catch The User Experience Bug, the world changes. Doors open the wrong way, websites don't work, and companies don't seem to care. And while anyone can learn the UX remedies-usability testing, personas, prototyping and so on-unless your organization "gets it," putting them into practice is trickier.

Undercover User Experience is a pragmatic guide from the front lines, giving frank advice on making UX work in real companies with real problems. Readers will learn how to ...

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Undercover User Experience Design

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Overview

Once You Catch The User Experience Bug, the world changes. Doors open the wrong way, websites don't work, and companies don't seem to care. And while anyone can learn the UX remedies-usability testing, personas, prototyping and so on-unless your organization "gets it," putting them into practice is trickier.

Undercover User Experience is a pragmatic guide from the front lines, giving frank advice on making UX work in real companies with real problems. Readers will learn how to fit research, idea generation, prototyping and testing into their daily workflow, and how to design good user experiences under the all-too-common constraints of time, budget and culture.

A ruthlessly practical look at how to do great user experience design with a tiny budget and no time

Filled with real-world knowledge that the authors have learned the hard way

Focused on immediate results, with clear advice on how to handle difficult design situations and ways to sell user experience concepts within your company

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Product Details

  • ISBN-13: 9780321719904
  • Publisher: New Riders
  • Publication date: 10/1/2010
  • Series: Voices That Matter Series
  • Pages: 183
  • Sales rank: 1,384,508
  • Product dimensions: 5.90 (w) x 8.90 (h) x 0.50 (d)

Meet the Author

Cennydd Bowles leapt into the world of user experience eight years ago and hasn't shut up about it since. He now works for Clearleft in Brighton, England and moonlights as a UX blogger, mentor and community evangelist. Cennydd is a regular public speaker (SXSW, IA Summit), a widely published writer (A List Apart, Johnny Holland, .net magazine) and co-conspirator of the UX London conference.

A self-confessed ‘user experience professional’, James Box works for Clearleft in the seaside town of Brighton, England. Part information architect and part interaction designer, when he’s not building sandcastles on the beach, James crafts websites that are fun and easy to use. On those few occasions he's not actually designing, you'll probably find him writing or talking about the subject. Either that or reminiscing about how all these social networks used to be fields.

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Table of Contents

Chapter 1 Going Undercover 1

The Undercover Manifesto 3

Chapter 2 Exploring the Problem 5

Hit the Ground Running 6

Defining the Problem 13

Culture 19

User Research Under the Radar 23

Research Outputs 33

Chapter 3 Generating Ideas 41

Sketching 43

Collaborative Design 51

Sharing the Spark 62

Design Principles 64

Chapter 4 Making It Real 69

Design Deliverables 71

Fidelity 81

Better Deliverables 90

Chapter 5 Refining Your Solution 97

The Nature of Iteration 98

Testing with Users 99

Critique 113

After Launch 123

Chapter 6 Working with 131

Working with Developers 132

Working with Visual Designers 136

Working with Content Specialists 139

Working with Product Owners 141

Working with Marketers 144

Working with SEO Specialists 146

Working with Senior Managers 150

Working with Agile 153

Chapter 7 Where Next? 159

UX Leadership 168

Moving On 172

Over to You 176

Index 178

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