Understanding and Managing Diversity / Edition 5

Understanding and Managing Diversity / Edition 5

4.5 2
by Carol Harvey, M. June Allard
     
 

A diverse approach to understanding and managing diversity.

Understanding and Managing Diversity uses applications to clarify the complexity of a diverse workforce, and explains how it can be used as an organizational asset. This text also provides readers with a wide range of expertise–from the perspective of experienced interdisciplinary instructors

See more details below

Overview

A diverse approach to understanding and managing diversity.

Understanding and Managing Diversity uses applications to clarify the complexity of a diverse workforce, and explains how it can be used as an organizational asset. This text also provides readers with a wide range of expertise–from the perspective of experienced interdisciplinary instructors (business, psychology, economics, theology, law, politics, history, etc.) to practitioners (diversity trainers, corporate managers, etc.).

This edition has been substantially updated to reflect the changing diversity issues in today’s workplace–including 18 new and 15 revised articles/cases/exercises.

Product Details

ISBN-13:
9780132553117
Publisher:
Prentice Hall
Publication date:
08/10/2011
Edition description:
Older Edition
Pages:
416
Sales rank:
167,505
Product dimensions:
6.90(w) x 9.10(h) x 0.50(d)

Meet the Author

Carol E Harvey (Ed.D., University of Massachusetts at Amherst) is associate professor and former Chair of Business Studies at Assumption College. She holds an MBA and a Certificate of Advanced Studies from Northeastern University and an MA in Psychology from Assumption Colleges. She is a site visitor for NEASC (New England Association of Schools and Colleges) for college accreditation and consultant to businesses, particularly in the areas of mentoring and organizational development. Formerly employed as a manager at the Xerox Corporation, her research interests include implementing diversity initiatives in organizations and improving critical thinking skills in the college classroom. She is the co-recipient of the 2004 Roethlisberger Memorial Award from the Organizational Behavior Teaching Society for the best article from the Journal of Management Education for "Critical Thinking in the Management Classroom: Bloom's Taxonomy as a Learning Tool."


M. June Allard (Ph.D., Michigan State University) is professor and Chair of Psychology at Worcester State College. She is a social and experimental psychologist with research and teaching interests in international and cross-cultural psychology and in assessment and evaluation. A site visitor for NEASC (New England Association of Schools and Colleges) for college accreditation, she consults to colleges on assessment and conducts undergraduate program evaluations. A lifelong world traveler, she lectures on research and evaluation internationally in countries such as Morocco, Costa Rica, Poland, Mexico, Turkey, Nicaragua, Bolivia, Brazil, and Italy and has conducted research projects for the U.S.Peace Corps, UNESCO, and USAID and educational evaluation for the International Baccalaureate Organization (Cardiff, Wales).

Read More

Table of Contents

SECTION I: UNDERSTANDING INDIVIDUAL PERSPECTIVES OF DIVERSITY
1. DIVERSITY!
–Jeanne Aurelio and Christopher Laib
2. Understanding Attribution Theory by Using Visual Literacy
–Carol P. Harvey
3. I AM…
–M. June Allard
4. Diversity Awareness Quiz
–Paul C. Gorski
5. Thriving in a Multicultural Classroom
–Michelle R. Dunlap
6. Body Ritual Among the Nacirema
–Horace Miner
7. Increasing Multicultural Understanding: Uncovering Stereotypes
–John R. Bowman
8. White Privilege and Male Privilege: A Personal Account of Coming to See Correspondences through Work in Women’s Studies
–Peggy McIntosh
9. The Emotional Connection of Distinguishing Differences and Conflict
–Carole G. Parker
10. The Best of the Best
–R. Roosevelt Thomas, Jr.
11. The Pitney Bowes Case: A Legacy of Diversity Management
–Carol P. Harvey
12. Exploring Diversity in Your Organization
–Carol P. Harvey
SECTION II: UNDERSTANDING PRIMARY ASPECTS OF DIVERSITY: RACE AND ETHNICITY
13. World View of Cultural Diversity
–Thomas Sowell
14. We Have an African American President: How Could Racism Still be a Major Problem?
–Joyce McNickles
15. To Be Asian in America
–Angela Johnson Meadows
16. Inventing Hispanics: A Diverse Minority Resists Being Labeled
–Amitai Etzioni
17. Immigration: Cultural Transmission Today
–M. June Allard
18. Negotiating: The Top Ten Ways that Culture Can Effect Your Negotiation
–Jeswald W. Salacuse
19. Global Call Center Exercise: Learning to Negotiate
–Carol P. Harvey
20. The Coca-Cola Company: Then and Now
–Carol P. Harvey
21. Being an Only
–Carol P. Harvey
SECTION III: UNDERSTANDING PRIMARY DIVERSITY: GENDER, SEXUAL ORIENTATION, AGE, AND PHYSICAL CHALLENGE
22. Women in Leadership Positions: Why Aren’t They There Yet?
–Carol P. Harvey and Deborah L. Larsen
23. The Paradox of Male Privilege
–Steven D. Farough
24. Are We Equal Yet? Making Sense of Lesbian, Gay, Bisexual, and Transgender Issues in the Workplace
–Gerald Hunt
25. Generational Diversity in the Workplace
–Diane M. Holtzman, Evonne J. Kroger, and Charles D. Srock
26. How Old Should You Be to Drive a Bus? Exploring Ageism
–Sharon P. McKechnie
27. Musical Chairs
–M. June Allard
28. The Best Buy Case: Committed to the Inclusion of People with Disabilities
–David P. Harvey
29. Sexual Harassment
–Carol Harvey
30. The Cracker Barrel Restaurants
–John Howard
SECTION IV. UNDERSTANDING SECONDARY ASPECTS OF DIVERSITY, SOCIAL CLASS, RELIGION, APPEARANCE, AND MILITARY EXPERIENCE
31. Social Class: The Fiction of American Meritocracy
–Colleen A. Fahy
32. Does Social Class Make a Difference?
–Carol P. Harvey
33. Religion in the U.S. Workplace
–Kathleen M. Fisher, Jeanne M. McNett, and Pamela D. Sherer
34. Appearance and Weight Inclusion Issues in the Workplace
–M. June Allard
35. Military Veterans
–Carol P. Harvey
36. Choosing the Board
–M. June Allard
37. Fairfax Metropolitan Hospital
–M. June Allard
SECTION V: MANAGING DIVERSITY: ETHICAL, LEGAL, COMMUNICATION, AND MARKETING ISSUES
38. The Ethics of Workplace Diversity
–Jeanne McNett
39. Ethics and Diversity: Legal Applications in the Workplace
–M. June Allard
40. How Canada Promotes Workplace Diversity
–Marc S. Mentzer
41. Media Messages: The Shaping of Culture
–M. June Allard
42. Improving Communication in Today’s Diverse Workplace
–Gina Colavecchio and Carol P. Harvey
43. Changing Consumer Markets: The Business Case for Diversity
–M. June Allard
44. The Bar Exam
–M. June Allard
45. The UBS Diversity Case
–Arlene O. Dewitt
SECTION VI: MANAGING ORGANIZATIONAL CHANGE AND DIVERSITY
46. Leadership, Employee Resource Groups, and Social Responsibility: What Organizations Can Do to Manage Diversity
–Carol P. Harvey
47. Work-Life Balance Issues: Changing When and How the Work Gets Done
–Carol P. Harvey
48. Diversity Training: Ideological Frameworks and Social Justice Implications
–Patti DeRosa
49. The Diversity Awards: What Do They Mean?
–M. June Allard
50. Evaluating Diversity Management: Conducting a Diversity Audit
–Carol P. Harvey
51. The U.S. Air Force Academy Case
–Egidio A. Diodati

Read More

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >