Understanding and Managing Diversity / Edition 4

Understanding and Managing Diversity / Edition 4

by Carol Harvey, M. June Allard
     
 

ISBN-10: 0132069105

ISBN-13: 9780132069106

Pub. Date: 04/14/2008

Publisher: Prentice Hall

For courses in Diversity offered in business or humanities departments. Also ideal for special topics courses in Human Resource Management, Organizational Behavior, and Human Relations.  See more details below

Overview

For courses in Diversity offered in business or humanities departments. Also ideal for special topics courses in Human Resource Management, Organizational Behavior, and Human Relations.

Product Details

ISBN-13:
9780132069106
Publisher:
Prentice Hall
Publication date:
04/14/2008
Pages:
384
Sales rank:
1,174,219
Product dimensions:
6.98(w) x 9.11(h) x 0.73(d)

Table of Contents

Preface - for the instructor
Introduction to understanding and managing diversity - for the student1
1I am ...8
2Multicultural education and equity awareness quiz (are you being misled?)9
3What is your workforce I.Q.? : Canadian version12
4Body ritual among the Nacirema13
5Nacirema extended18
6Increasing multicultural understanding : uncovering stereotypes20
7Choosing the board23
8Reincarnation26
9A world view of cultural diversity27
10Treasure hunt : cross-cultural inventions and contributions39
11The emotional connection of distinguishing differences and conflict42
12Transcendus exercise50
13Intercultural communication : a current perspective52
14White privilege and male privilege : a personal account of coming to see correspondences through work in women's studies83
15The power of talk : who gets heard and why94
16Briarwood industries109
17The negative consequences of male privilege112
18Is this sexual harassment?119
19One man's viewpoint ...122
20Briefing paper127
21Generational diversity role-play exercise129
22The aging population : exploring workplace issues138
23Innovative work models for older workers141
24Contradictions and mixed messages : lesbian, gay, bisexual, and transgender issues in the workplace146
25A letter from an American factory worker158
26Challenges160
27Musical chairs162
28Accommodating challenges164
29Dilemmas at Valley Tech166
30Does social class make a difference?172
31Religion, culture, and management in the new millennium176
32Religion and work185
33Exploring religious diversity : an exercise188
34Accepting diverse practices194
35Media messages197
36Exploring diversity in your organization208
37Making differences matter : a new paradigm for managing diversity211
38Building a business case for diversity228
39Diversity in the workplace : ethics, pragmatism, or some of both?241
40How Canada promotes workplace diversity254
41What happened at Coca Cola?261
42Culture and gender in Ford's Mexican high-performance plant271
43Believability : a case of diversity in law enforcement278
44Nightmare on Wall Street283
45From tailhook to tailspin : a dishonorable decade of sexual harassment in the U.S. military291
46The cracker barrel restaurants302
47Evaluating organizational commitment to diversity : auditing organizational Websites311
48Evaluating diversity in the real world : conducting a diversity audit313

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