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This publication provides the patient financial services manager with a comprehensive practical guide to both the operational and analytical aspects of patient accounts management. Appropriate for graduate and undergraduate programs as well as practitioners. Review questions are included for each chapter and forms are provided on diskette.
The book contains black-and-white illustrations.
|Ch. 1||Gross Days in Receivable Outstanding||1|
|Ch. 2||Unbilled Days||13|
|Ch. 3||Aging Analysis||25|
|Ch. 5||Cash Receipts to Net Revenue||57|
|Ch. 6||Other Accounts Receivable Analysis||63|
|Ch. 7||Organizational Design||83|
|Ch. 9||Patient Access||123|
|Ch. 10||The Charge Process||141|
|Ch. 11||Health Information Management||149|
|Ch. 12||Third-Party Billing and Follow-Up||161|
|Ch. 13||Collections: Private-Pay Follow-Up and Delinquent Processing||187|
|Ch. 14||Cash Processing||213|
|Ch. 15||Managing Managed Care||225|
|Ch. 16||Career Development||235|
|App. A - Tables||241|
|App. B - Glossary||245|
Posted June 13, 2011
Although more than 10 years old, I reread this PFS 'classic' last year and still find it still useful. [In my chapter] We've been waiting for an updated version by Robinson-Crowley. I attended one of her presentations in 2001 and she was exciting; futuristic yet extremely knowing of healthcare's history. A dynamic speaker and author. I recommend this text for financial officers who may be lacking in solid patient financial services background.Was this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.
Posted December 21, 2010