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The book starts with the order of precedence: who goes in first; titles and forms of address across cultures; and stations for letters, introductions, and place cards. It then moves on to how one behaves while visiting the president. Information on official entertaining, formal seating, and flag etiquette follow. There is an important and timely chapter on Internet protocol and a long section with various useful lists, such as facts about all the presidents and states, addresses of agencies and embassies, and American and religious holidays.
All in all, this is a useful and inexpensive book that can serve as a reference source for party planners, letter writers, and anyone interested in knowing how things are done. The personal asides give a flavor of what it might be like to rub elbows with the powerful, and the readable prose encourages random dipping into sections. In this subject area, there is a 37-page PDF from the Foreign Service but nothing new published in the past 20 years. If your patrons have any interest in this area, it is a worthy purchase.