Uniting the Virtual Workforce: Transforming Leadership and Innovation in the Globally Integrated Enterprise / Edition 1

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Overview

Uniting the Virtual Workforce

As our society continues its transition from the Industrial Age to the Digital Age, new challenges are being introduced into the workplace, giving rise to a new pheno-menon, Virtual Distance, comprised of three major axes: physical distance—geographic, time zone, or organizational; operational distance—multitasking, communication problems, and technical difficulties; and affinity distance—cultural differences, interdependence distance, working relationships, and social distance.

Part of Wiley's Microsoft Executive Leadership series, Uniting the Virtual Workforce introduces the concept of Virtual Distance to show businesses the definite costs to doing work in a virtual environment. It then goes a step further and offers proven methods for measuring these costs and guidance on managing them.

Wherever your organization is in its under-standing of virtual Distance, Uniting the Virtual Workforce covers:

  • HowÊthe transition to a "virtual" workforce creates real challengesÊto collaboration and innovation and how to measure and manage the impact
  • How Virtual Distance impacts productivity and innovation and offers insight and guidance on how to manage these new risks
  • A historical perspective on "distance," exposing the so-called "death of distance" as a myth, and showing how our understanding of distance in the virtual workplace must include psychological, as well as physical, spaces

Today, almost all organizations are struggling with the impact that virtualization is having on the workplace. Yet, a full comprehension of the costs of virtualization is lacking. Uniting the Virtual Workforce: Transforming Leadership and Innovation in the Globally Integrated Enterprise presents a better understanding of Virtual Distance and the impact it has on people and performance in today's workplace, providing the essential tools necessary for minimizing its impact going forward.

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Editorial Reviews

From the Publisher
"Packed with case studies, in this new era of new devices and applications, this book is well worth reading." (Bookviews.com, July 2008)

"The authors coin a term, "virtual distance", to refer to the feelings of separation engendered by communicating by e-mail, instant messaging, audio conferencing and other tools. If you've ever had a misunderstanding with a colleague via e-mail, you've experienced virtual distance. The authors provide solid advice and a good starting point for managers who want to figure out why their virtual teams aren't communicating well or aren't delivering strong results." (BusinessWeek.com, May 16, 2008)

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Product Details

  • ISBN-13: 9780470193952
  • Publisher: Wiley
  • Publication date: 4/11/2008
  • Series: Microsoft Executive Leadership Series, #2
  • Edition number: 1
  • Pages: 204
  • Sales rank: 1,338,856
  • Product dimensions: 6.20 (w) x 9.10 (h) x 0.90 (d)

Meet the Author

Karen Sobel Lojeski, PhD, is CEO of Virtual Distance International, a consulting firm specializing in measuring and managing the impact of virtual distance in the workforce; a contributing writer to CIOInsight.com; and a popular speaker on Virtual Distance and the impact it has on today's workplace.

Richard R. Reilly, PhD, is a Professor of Management at the Wesley J. Howe School of Technology Management at the Stevens Institute of Technology and Chief Technology Officer at Virtual Distance International.Ê He is the coauthor of Blockbusters: The Five Keys to Developing Great New Products.

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Table of Contents

Preface xi

Acknowledgments xv

Introduction: The Road to Virtual Distance 1

PART ONE: MEETING, MEASURING, MAPPING, AND MANAGING VIRTUAL DISTANCE 7

Chapter 1: Redefining Distance 9

Chapter 2: Meeting Virtual Distance 25

Chapter 3: Measuring Virtual Distance 51

Chapter 4: Mapping Virtual Distance 71

Chapter 5: Managing Virtual Distance 89

PART TWO: HIGH-IMPACT VIRTUAL DISTANCE STRATEGIES 107

Chapter 6: Redefining Teams 109

Chapter 7: Ambassadorial Leadership 123

Chapter 8: Re-imagining Innovation 143

Chapter 9: Technology: The Elephant in the Room 161

Chapter 10: The Future 187

Index 199

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Sort by: Showing all of 3 Customer Reviews
  • Posted October 31, 2009

    more from this reviewer

    Virtual Distance

    If you work with virtual teams, this book is a must! This should be required reading before any manager or executive undertakes building a virtual team.
    This book covers the topic of virtual distance and its impact on virtual teams. The book covers how to measure virtual distance and how to reduce the impact. Several different aspects of distance on virtual teams are discussed including several aspects most other books ignore.

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted April 23, 2008

    Uniting the Virtual Workforce: Transforming Leadership and Innovation in the Globally Integrated Enterprise

    Dr. Lojeski and Dr. Reilly have shown there are more productive ways to operate overseas in Asian and Middle-Asian/Eastern markets. Companies that work out of the upper block need to read this book.

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted April 14, 2008

    Uniting the Virtual Workforce: Transforming Leadership and Innovation in the Globally Integrated Enterprise

    Highly recommended... This book is the first publication that deals with the truth of the price tag in doing business with core groups segmented across the globe, or across the country. Every executive and director of segmented workforces, even if they are localized or regional, should read this book. Twice if necessary, in order to understand the dollars and sense of working people through technology.

    Was this review helpful? Yes  No   Report this review
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