Untapped Options: Building Links Between Marketing and Human Resources to Achieve Organizational Goals in Health Care / Edition 1

Untapped Options: Building Links Between Marketing and Human Resources to Achieve Organizational Goals in Health Care / Edition 1

by Bea Northcott, Janette Helm, Northcott
     
 

ISBN-10: 078795537X

ISBN-13: 9780787955373

Pub. Date: 04/28/2000

Publisher: Wiley

An AHA Press/Jossey-Bass Resource

Untapped Options is an invaluable resource for health care leaders who want to help their organizations succeed. Bea Northcott and Janette Helm, experts in the field of health care management, have created a practical approach that explores how human resources and marketing managers can combine forces and work together to create

Overview

An AHA Press/Jossey-Bass Resource

Untapped Options is an invaluable resource for health care leaders who want to help their organizations succeed. Bea Northcott and Janette Helm, experts in the field of health care management, have created a practical approach that explores how human resources and marketing managers can combine forces and work together to create mission, vision, and values statements that will drive a common strategy to organizational excellence. Step-by-step, Northcott and Helm show how to implement this innovative approach that, once in place, will contain costs, bolster employee satisfaction and productivity, and increase customer satisfaction.

Product Details

ISBN-13:
9780787955373
Publisher:
Wiley
Publication date:
04/28/2000
Series:
J-B AHA Press Series, #41
Edition description:
New Edition
Pages:
240
Product dimensions:
0.69(w) x 6.00(h) x 9.00(d)

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