Upgrading and Fixing Networks for Dummies


Sort through today's flashy new networking technologies with this valuable one-volume guide to transforming your network into something wonderful...and keeping it that way! Upgrading & Fixing Networks For Dummies runs the gamut of network management, from making basic decisions on network hardware and software to supercharging performance and troubleshooting network bugs and bottlenecks.

With a copy of Upgrading & Fixing Networks For Dummies in hand, you'll quickly ...

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Sort through today's flashy new networking technologies with this valuable one-volume guide to transforming your network into something wonderful...and keeping it that way! Upgrading & Fixing Networks For Dummies runs the gamut of network management, from making basic decisions on network hardware and software to supercharging performance and troubleshooting network bugs and bottlenecks.

With a copy of Upgrading & Fixing Networks For Dummies in hand, you'll quickly master the arts of upgrading network hardware and software, making smarter network management decisions, connecting to the world at large on the Internet, using groupware and shared programs, and solving even the most insidious networking problems. Plus, to keep your networking adventures from turning into nightmares, trial versions of Web development and management tools, e-mail systems, Web server software, and a problem-solving database are included on the book's bonus CD-ROM.

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Product Details

  • ISBN-13: 9780764503474
  • Publisher: International Data Groups, Incorporated
  • Publication date: 4/1/1998
  • Series: For Dummies Series
  • Edition number: 1
  • Pages: 384
  • Product dimensions: 7.42 (w) x 9.28 (h) x 1.01 (d)

Table of Contents


About This Book
How to Use This Book
How This Book Is Organized
Part I: Upgrading Your Network Hardware and Software
Part II: Upgrading Yourself: Smarter Network Management Techniques
Part III: The Ultimate Upgrade: Connecting the World
Part IV: Making Your Network Do Even More
Part V: Keeping Things Humming
Part VI: The Part of Tens
What You Don't Need to Read
What You Probably Should Read
Conventions Used in This Book
A Bonus: Your Networking CD-ROM
Where to Go from Here

Part I: Upgrading Your Network Hardware and Software

Chapter 1: Choosing Your Next Server
Quieting the Revolt for Another Year
Getting the Server You Really Need
Using a PC as your next server
Choosing the right processor
Getting the storage you need
Getting enough memory
ECC: The elephant of memories
Getting a system that you can manage
Narrowing down your vendor list
Getting the service and support you need
Chapter 2: Choosing Your Next Network Operating System
Will a New NOS Solve Your Problem?
Upgrading to improve performance
Upgrading to improve reliability
Upgrading to do new network stuff
Upgrading to simplify network management and reduce costs
Upgrading to standardize a mixed environment
Meeting the Contenders
Evaluating the pros and cons of Windows NT Server
What's great about Windows NT Server
What's not so great about Windows NT Server
Evaluating the pros and cons of intraNetWare and NetWare 4.11
What's great about intraNetWare
What's not so great about intraNetWare
Linux: Free, but not easy
Commercial UNIX options
NetWare and Windows NT Server: A Quick Look into the Future
Choosing an NOS for a Mac-Oriented Network
Chapter 3: Jumpstarting Your Windows NT Server Migration
Planning Your Windows NT Migration
Structuring your Windows NT Server network
Peer-to-peer workgroups for the simplest applications
Using domains to build flexible, scalable NT networks
Staying on the safe side with BDCs
Sketching your domain structure
Planning your licensing
Getting the right hardware
Pretesting your hardware
Preparing your data for the long journey to NT
Getting ready to start the installation
Installing Windows NT Server
Partitioning your drives
Choosing the right file system
Finishing Setup in Windows
Installing Windows NT Server networking
Choosing the right protocols
Choosing the right services
What to Do with Windows NT Server after It's Installed
Migrating from NetWare
Chapter 4: intraNetWare Installation: The Critical Essentials
Preparing to Install intraNetWare
Picking the right hardware to run intraNetWare
Getting your server ready for intraNetWare
Creating partitions on your hard drive
Getting your CD-ROM drive ready
Preparing to upgrade from an older version of NetWare
Installing intraNetWare
Starting the intraNetWare installation program
Running a custom installation
Installing intraNetWare's network drivers
Setting up intraNetWare disk partitions
Installing Novell Directory Services
Finishing the installation
Attending to the Post-Installation Details
Chapter 5: Storage: Getting More and Maximizing What You Have
Capacity Planning: When Enough Is Enough
Putting Off That Storage Upgrade a Bit Longer
Conserving disk space
Setting a disk space quota
Using disk compression
Choosing the Right Disk Upgrade
EIDE and Ultra-ATA: Dirt-cheap storage for low-end networks
SCSI and similar arcana: When you really need power
It's a RAID! Implementing Smarter, Safer Disks
RAID 0: Driving a sportscar with no brakes
RAID 1: Cloning your drive
RAID 5: Balancing cost, performance, and safety
RAID through software
RAID through hardware
Chapter 6: Souping Up Your Infrastructure: Switching, Fast Ethernet, and Cabling
Considering Other Options Before You Make a Major Upgrade
Eliminate bottlenecks
Is anything running on your server that's slowing it down unnecessarily?
Is the bottleneck limited to certain times of the day?
Is the bottleneck wiring-related?
Consider whether a cheap upgrade can satisfy your needs
Understanding Ethernet
Comparing Fast Ethernet and Switched Ethernet
Fast Ethernet: Zooming to 100 Mbps
Fast Ethernet's benefits
Fast Ethernet's limitations
Switched Ethernet: Giving everyone their own bandwidth
Upgrading Your Wiring: The (Cate)gory Details
What You Need to Know about Tomorrow's Whiz-Bang Networks
Gigabit Ethernet
Chapter 7: Upgrading Your Client Workstations
Planning Before You Upgrade
Establishing your goals
Seeing where upgrades might meet your needs
Doing Your Own Upgrades
Managing the logistics of upgrading
Backing up the Registry
Avoiding explosions and other disasters
Buying Your Next New PCs
Buying Easily Manageable PCs
Rolling Out New PCs
Testing your new PCs
Drive imaging software: A faster way to roll out PCs
Choosing New NICs

Part II: Upgrading Yourself: Smarter Network Management Techniques

Chapter 8: Enhancing Your Backup Plan
Simpler Backups Are Better Backups
Ensuring Reliable Backups
Ensuring Timely Backups
A Meditation on Tape Rotation
Deciding What to Back Up
Incremental backups: Living dangerously
Differential backups: A safer compromise
Backing Up Workstations
Next-Generation Backup Software: Choosing the Right Solution
What to look for in backup software
A quick look at Seagate Software's Backup Exec
Choosing the Right Backup Hardware
Managing Today's Oceans of Data
A Word about Backup Security
Chapter 9: Better Recovery Planning: Look Danger in the Eye without Blinking!
Recognizing the Management Side of Disaster Planning
Setting Common-Sense Priorities
Assessing and Reducing Your Risks
Reducing the risk and impact of server failures
Keeping spare hardware around
Emergency backup and restore procedures
Reducing the risk and impact of power problems
Reducing the risk and impact of virus infection
Reducing the risk and impact of natural disasters
Reducing the risk and impact of Year 2000 problems
Testing Your Disaster Recovery Plan
Chapter 10: Upgrading Your People: Better Documentation, Training, and Support
Creating Documentation That People Will Use
Training People to Actually Use Your New Network Stuff
Building a Help Desk That Really Works
Setting clear goals for your help desk
Running a great help desk
Choosing the right help desk software

Part III: The Ultimate Upgrade: Connecting the World

Chapter 11: Get Webbed: Delivering Internet Services
Setting Goals for an Internet Connection
Picking the Perfect ISP
Know the ISP marketplace
Do some preliminary thinking
Prepare a Request for Proposal
In case things don't work out
Connect for cheap
Upgrading to ISDN: Results without the Aggravation
The true costs of ISDN
The best way to get ISDN installed
The second best way to get ISDN installed
The ISDN installation follies
Getting Your Money's Worth from Your Browser (Even If It Was Free)
Checking out Microsoft Internet Explorer 4.01
Checking out Netscape Communicator 4
Maximizing User Productivity and Minimizing Risks
Chapter 12: Remote Access and Telecommuting
Remote Control: The "Lite" Solution
The pros of remote control software
The cons of remote control software
Becoming a Remote Node-It-All
Choosing between modems and ISDN
More hardware and software that you may have to buy
Making Remote Access Work for You
Setting Up Windows NT Server Remote Access
Setting up your modem
Deciding how to configure remote access
Configuring your TCP/IP connection
Giving users permission to connect
Setting up a dial-in client
Chapter 13: Intranets: Quick Starts and Easy Upgrades
Will an Intranet Work for Your Organization?
Making the Right Up-Front Decisions
Going for the "quick win"
Preparing to manage your intranet
Structuring your content
Getting your technical ducks in a row
Building Your Intranet with Personal Web Server
Making Windows 95 a more reliable intranet server platform
Installing PWS 4.0
Managing PWS
Tracking your visitors with PWS
Publishing files with PWS
Creating a five-minute intranet with PWS
Choosing a Web Page Authoring Program
Repurposing the Stuff You've Already Created
Converting Word documents to HTML
Not converting Word documents to HTML
Converting graphics files to GIF or JPG
What to do about desktop publishing files
Upgrading Your Intranet: Second- and Third-Generation Solutions
Chapter 14: Extranets: Expanding Your Private Club
Why You May Want an Extranet
Extranets: Inviting Company
Inviting the right guests
Why you may not want an extranet
Getting some of the benefits without most of the pain
Planning Your Extranet
Involving your partners
Taking the simple approach
Having a plan to manage your extranet
Making Extranet Security Just Porous Enough
Where will you put your extranet server?
Where will your data packets ride?
Researching Extranets
Chapter 15: Supercharging Your E-Mail
The Basics of E-Mail: Quick and Painless
Parts Is Parts: Breaking Down the Components of an E-Mail System
Mail clients
Mail servers
The Internet
Skip the intermediate components
Deciding Whether to Upgrade to a New E-Mail System
Buying the New E-Mail System That's Right for You
The industrial-strength e-mail system
The down-home e-mail system
Checking Out Microsoft Exchange
Checking Out QuickMail Pro
An Easy Way to Extend E-Mail to Road Warriors

Part IV: Making Your Network Do Even More

Chapter 16: Plays Well with Groups: Choosing the Best Groupware Solution
Getting to Know the Group(ware)
Deciding Whether Groupware Is Right for You
Choosing the Right Groupware
The Evolution of Groupware
Renting or Buying Teamware
Picking the Best Groupware Features
Using the Groupware You Already Have
Using an electronic whiteboard
Routing documents from within your business applications
Chapter 17: Implementing Network Fax
Deciding Whether Network Fax Is the Best Solution for You
Deciding whether you need network fax
How many faxes a day does your company send?
How many of your company's faxes are created on PCs?
What additional costs go with having a fax server?
Solo workstation faxing: An option for "tiny" networks
Transforming Microsoft Fax into a Workgroup Fax Solution
Transforming a Windows 95 PC into a fax server
Setting up other Windows 95 PCs to use your fax server
The limitations of Windows 95's fax server
Sources for Network Fax Products
What to Look for in a Fax Server
Seeing Is Believing: Trial Fax Server Software
Faxing on the Internet: The Future of Fax
Chapter 18: Adding New Peripherals
Upgrading Printing on Your Network
Souping up the printer you have
Adding more memory to your printer
Adding a network interface card
Adding a print server
Buying the right network printer
Watch out for high toner prices
Business color printing: Ready for prime-time?
Adding CD-ROM Capabilities to Your Network
Choosing the right drive
Simple CD-ROM sharing on a peer-to-peer network
Adding more CD-ROM drives to your server
Faking CD-ROM sharing by using hard disk drives
Adding a CD-ROM miniserver
Adding a dedicated CD-ROM server
Adding a CD-ROM jukebox
Sources for networked CD-ROM hardware

Part V: Keeping Things Humming

Chapter 19: Keep Pluggin' Away: Troubleshooting Hardware and Connections
Focusing on Your Troubleshooting Goals
Getting Into a Troubleshooting Frame of Mind
Checking Your NIC: The Lights Are On, but No One's Home
Check your card's settings first
Check the NIC itself
Running the diagnostics
Checking the lights
More tips for troubleshooting NICs
Checking the Cables
Keeping Your Healthy Network Healthy
Chapter 20: Lost Gigs: Troubleshooting Your Backups
Staving Off Backup Trouble with an Ounce of Prevention
Narrowing Down the Backup Problem
Checking the tapes and tape drive
Checking SCSI connection problems
Solving Tape Backup Software Problems
Solving common NetWare SBACKUP troubles
Backing up the X files
Catching all your NetWare volumes
When you can't restore to a RAID drive
Solving common Windows NT 4.0 backup troubles
Renamed files are not backed up properly
Phony media error messages
Backups won't run remotely
Cheyenne ARCserve won't work properly
Solving problems with backing up open files
Backing Up Workstations
Establishing Trust in Your Tape Drive
Recovering Data: The Last Resort
Chapter 21: Troubleshooting Printing
What To Do When Things Just Won't Print
Changing one element at a time
Checking for problems with your file or application
Replacing the cables
Making room for spooling
Troubleshooting Windows NT Server Printing
Printer setup problems
Problems finding or using a network printer driver
Keeping track of your Windows NT print jobs
Double-checking your printer's properties
Troubleshooting NetWare Printing
Troubleshooting Nprinter95 for Windows 95
Fun with PostScript: Troubleshooting Gibberish
Troubleshooting PostScript pages in NetWare 3.x
Troubleshooting PostScript pages in Windows NT Server 4.0
Chapter 22: Troubleshooting Client Workstations: Beyond Asking "Is It Turned On?"
Asking the Right Questions
Troubleshooting When the Workstation Shows No Signs of Life
Troubleshooting When You Receive Error Messages and Beeps
Troubleshooting When Windows Doesn't Run
Invalid system disk
Keyboard not found
Bad or missing system file
Registry file was not found
Troubleshooting When Windows 95 Loads but Users Can't Access the Network
Password or account failures
Windows 95 peer network problems
Network-related problems
Other logon problems
User files are lost or misplaced
Troubleshooting Application Problems
Troubleshooting Windows 95 Long Filename Problems
A NetWare problem with long filenames
A general long filename problem
Chapter 23: Dr. NOS: Troubleshooting Server Software
Troubleshooting (And Avoiding) Common Windows NT Server Problems
Creating an emergency repair disk
Windows NT showstoppers
Showstopper 1: Windows NT doesn't load properly
Showstopper 2: The Blue Screen of Death
Lesser Windows NT problems that you may experience after logon
Windows NT Server reboots itself when you log on
Windows NT Server crashes at the same time every morning
Windows NT Server reboots itself after running much of the day
Windows NT Server suddenly starts to run very slowly
Identifying and Fixing the Top NetWare Networking Problems
Non-Masking Interrupt Abends
Corrupted Server.exe files
Your server starts, but the volumes don't start
Solving problems caused by high utilization
Finding the causes of other Abends
Chapter 24: Upgrading Your Network's Security
Determining the Best Security for Your Network
Planning to Upgrade Your Network's Security
The Human Side of Computer Security
Managing Access Controls
Limiting a user's access through Windows NT Server
Restricting access to a specific file in Windows NT Server
Passwords: The First Line of Defense
Tracking System Activity
Physical Security: The Forgotten Security
Firewalls and Internet Security
About packet-filtering firewalls
About proxy servers

Part VI: The Part of Tens

Chapter 25: Ten First Principles of Network Upgrades
If It's Not Broken, Don't Upgrade It
Know When You're Out of Your League
Train Like Crazy
Do Unto Your Users As You Would Have Them Do Unto You
Stay Away from the Bleeding Edge
Plan Like You've Never Planned Before
Write Everything Down
Manage Your Management, Not Just Your Network
Standardize, Standardize, Standardize
Take Advantage of Your Vendors
Chapter 26: Ten Web Sources for Network Upgrading and Troubleshooting Help
Network World Fusion
Charles Spurgeon's Ethernet Web Site
John Wobus's Home Page
Learning on the Web Courseware from New Zealand
Wandel & Goltermann's Ethernet and Token Ring Online Troubleshooting Guide
Novell Support Connection
Microsoft Windows NT Server Technical Support Online
Optimized Engineering Technical Compendium
Anixter Technical Library
Yale University's Macintosh Networking Guide
A Few Runners-Up
Appendix: About the CD
System Requirements
Using the CD-ROM with Microsoft Windows
Using the CD-ROM with a Macintosh
Getting to Know the Software on the CD-ROM
Solving Your Problems (Of the CD Kind)


License Agreement

Installation Instructions

Book Registration Information

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