Upgrading And Troubleshooting Your Mac


The magic of the Mac is back! Mac OS X is a truly revolutionary operating system that has great flexibility and functionality. Author Gene Steinberg shows readers how to tap techniques of IT professionals to make your Mac run at top efficiency.

Minimize downtime and optimize your Mac for reliability and speed. Upgrading & Troubleshooting Your Mac: Mac OS X Edition is the definitive OS X resource,focused on upgrading,preventive maintenance,and troubleshooting. Loaded with ...

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The magic of the Mac is back! Mac OS X is a truly revolutionary operating system that has great flexibility and functionality. Author Gene Steinberg shows readers how to tap techniques of IT professionals to make your Mac run at top efficiency.

Minimize downtime and optimize your Mac for reliability and speed. Upgrading & Troubleshooting Your Mac: Mac OS X Edition is the definitive OS X resource,focused on upgrading,preventive maintenance,and troubleshooting. Loaded with case histories to illustrate common problems and repair solutions,this book covers a wide range of important issues—from survival advice for laptops to organizing SCSI chains to overcoming Ethernet difficulties. Whether you're new to the OS X platform or computing in general,or if you're migrating from an older Mac,this comprehensive volume will help you operate your new system at peak efficiency.

Get Peak Performance from Your Mac!

  • Hook up and deploy your Mac for home or business use—including hardware and peripherals
  • Efficiently run this sophisticated operating system on almost any supported Mac computer
  • Learn the secrets to successfully installing expansion cards and upgrading CPU and RAM
  • Add system enhancements and diagnose system-related conflicts
  • Understand and manage graphic file formats,fonts,and printers
  • Incorporate proven backup techniques and preventative maintenance
  • Upgrade with FireWire and Network cards,Graphics and USB adapter cards,SCSI accelerators,and video capture boards
  • Integrate and optimize system software
  • Configure your modem connection,Web browser,and email account
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Editorial Reviews

Library Journal
Steinberg exhaustively covers both hardware and software issues, pointing out how the Classic Mac OS differs from OS X. Included is information on setting up a new Mac, upgrading system software, adding and troubleshooting hardware and peripherals, Internet connectivity issues, networking, and more. A useful "QuickStart" troubleshooting appendix provides basic information on topics from computer viruses to video editing, but this content would have been more useful as summaries after the appropriate chapters. For public libraries serving Mac users. Copyright 2001 Cahners Business Information.
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Product Details

  • ISBN-13: 9780072193596
  • Publisher: McGraw-Hill Companies, The
  • Publication date: 1/1/2001
  • Series: Consumer Series
  • Pages: 640
  • Sales rank: 822,119
  • Product dimensions: 1.35 (w) x 7.50 (h) x 9.25 (d)

Table of Contents

Acknowledgments xix
Introduction xxi
Chapter 1 Solving Mac Hookup Problems 1
Initial Installation: The First Day 2
What to Do If Your New Mac Doesn't Work 12
Chapter 2 How to Cope with System Software Hassles 15
How to Handle System Crashes 16
What Those Error Messages Really Mean 17
Is It the Hardware or Software? 19
The Right Way to Do a Classic System Upgrade 21
How to Merge Classic System Folders 30
The Right Way to Do a Mac OS X System Upgrade 38
Chapter 3 The Mac Upgrade Guide: Peripheral Cards 45
Adding Expansion Cards 46
What If It Won't Boot? 51
Using Processor Upgrade Cards: The Good, the Bad, and the Ugly 51
Chapter 4 The Mac Upgrade Guide: Dealing with RAM Upgrade Pitfalls 59
Yes, It's All Right for You to Add a RAM Upgrade 60
How to Avoid RAM Upgrade Damage 60
Checking RAM Compatibility 62
Adding RAM Upgrades to Regular Desktop Macs 66
Adding RAM Upgrades to the iMac 69
Adding RAM Upgrades to iBooks and PowerBooks 71
How to Know If RAM Is Properly Installed 73
Interpreting the Signs That Something Went Wrong 74
Chapter 5 Troubleshooting Macs on the Road 83
The Care and Feeding of Laptops 84
PowerBook/iBook Trials and Tribulations 90
Protecting Your Laptop Against Theft 96
The Apple Laptop Travel Guide 100
Chapter 6 The Weird World of Fonts 107
TrueType vs. PostScript Fonts: What's the Difference? 108
Mac OS X Is Bursting with Font Folders 114
Finding Damaged Fonts 119
Coping with Font Conflicts 121
Font Organization Tips and Tricks 128
Chapter 7 Dealing with Graphic File Headaches 135
A Quick Review of Graphic File Formats 136
How to View PC Graphics on a Mac 139
Preparing Mac Graphics to Work in the Windows World 144
Chapter 8 Making Your Printer Sing 147
Installing a Personal Printer 148
Installing a Network Printer 150
USB vs. Network Printers: Is There a Difference? 152
PostScript: What Is It? Why Do I Need It? 153
Which Printer Driver Do I Use? 157
What's a PPD File and What Do I Need It For? 158
Solving Common Printing Problems 164
How to Fix Paper Jams and Feed Problems 175
Chapter 9 Troubleshooting Mice, Joysticks, and Keyboards 177
Choose Your Own Input Device 178
ADB Input Device Cautions 182
Installing Input Devices 182
How to Handle the USB Connection 189
Chapter 10 The Monitor Is the Window of the Computer World 193
Display Selection Hints 194
Installing a New Monitor 197
Making the Picture Look Right on a CRT Monitor 198
Using ColorSync to Calibrate Your Display 209
Hints and Tips about Multiple Displays 216
What's Wrong with My Picture? 218
Chapter 11 Help with Mixed Mac/Windows Offices 227
Making Macs and PCs Communicate Peacefully 228
Troubleshooting Mixed Network Problems 238
How to Handle a Windows Emulator on a Mac 243
In Defense of Your Mac 249
Chapter 12 Do You Have a Computer Virus? 255
Are Computer Viruses a Danger to Mac Users? 256
The Real Dangers of Cross-Platform Viruses 258
How to Know If It's a Virus or a Software Problem 260
Choosing and Installing Virus Protection Software 265
Chapter 13 Keeping Your Hard Drive Healthy and Happy 273
A Brief Primer on Cataloging a Disk Drive 274
What Can Go Wrong with a Drive and How to Fix It 287
How to Cope with Drive Directory Problems 294
What to Do If Hard Drive Diagnostic Programs Fail 302
Chapter 14 Foolproof Backup Techniques Explained 307
Why Backups Are Necessary 308
Backups: How, What, and When 311
How to Restore Your Files 326
What If the Backup Goes Bad? 327
Chapter 15 Storage Device Technologies: Dealing with SCSI Chain Hassles 333
How to Organize the SCSI Chain 334
A Handy Guide to SCSI Voodoo 336
Internal vs. External: What's the Difference? 339
Adding a SCSI Accelerator Card 347
A Quick Guide to Solving SCSI Chain Problems 349
The End of SCSI? 352
Chapter 16 Making Your New Scanner Work Better 359
The Right Way to Install a Scanner 360
Checking SCSI Settings and Hardware Locking Switches 362
What If the Scanner Freezes? 363
How to Do That First Scan with Confidence 367
Chapter 17 Overcoming the Network Hassle 375
File Sharing Basics 376
Fixing AppleTalk Network Troubles 383
Getting Started with Ethernet 388
Networking via TCP/IP 395
How to Protect Your Files on a Network 397
Chapter 18 Adding System Utilities and Overcoming System Conflicts 401
The Classic Appearance Control Panel and Mac OS X 402
Desktop Makeovers and Mac OS X 404
Desktop Decoration Programs: Good or Bad? 405
Use Classic System Enhancements with Few Problems 408
How to Check for System Conflicts 411
How to Handle Mac OS X System Problems 418
Where to Learn About Software Updates 425
Chapter 19 How to Make Video Capture Hardware Work 429
Are You Ready to Capture Video? 430
Selecting and Installing the Right Video System 432
Where Do I Store It? 438
How to Handle Video Capture Problems 440
Chapter 20 Making the Modem Connection 447
Making 56K Work 448
The Right Way to Hook Up a Modem 449
Why It Won't Connect 458
How to Test Your Modem's Real Connection Potential 462
What's a Modem String and How Do I Use It? 464
Chapter 21 Dealing with Internet Access Problems 467
Solving Internet Connection Problems 468
How to Speed Downloads and Uploads 480
Getting Top Performance from Your Internet Connection 480
Chapter 22 Making Your Web Browser Browse 489
What to Do When You Cannot Access a Site 490
Making Your Browser Run Faster 493
Tips on Speeding Up a Web Browser Cache 493
How to Make Online Graphics Look Sharper 507
Chapter 23 Making Email Work for You 511
When Email Doesn't Reach Its Destination 512
How to Handle Email Attachments 514
Is There a Danger from Email Viruses? 515
How to Avoid Email Problems 517
Appendix QuickStart Upgrade and Troubleshooting Guide 539
Installing a New Mac 540
Reinstalling System Software 540
Adding Peripheral Cards 541
Adding RAM 541
Advice for Road Warriors 542
Mac OS X Font Management 542
Graphics Files 542
Printing Under Mac OS X 543
Using Input Devices 543
Installing a New Monitor 544
Living in the Windows World 544
Computer Viruses and Mac OS X 545
Hard Drive Diagnostic Tips 545
Don't Forget Backups 546
Take Care with SCSI Chains 546
Take Care Setting Up a Scanner 546
Network in Confidence 547
Add System Enhancements with Care 547
Make Video Editing Work Better 548
Make Your Modem Connect Faster 548
Broadband Access Concerns 548
Improving Web Access 549
Make Email Work Better 549
Glossary 551
Index 581
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