Usability Inspection Methods

Overview

The last few years have seen the emergence of usability inspection (UI) as an important new tool to help user interface designers and software developers guarantee that their products meet the highest standards of usability. Everywhere UI methods have been implemented they have proven to be faster, cheaper, and in many regards, more reliable than user testing and other standard approaches to ensuring design usability. Usability Inspection Methods is the first comprehensive, book-length work in this rapidly ...
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Overview

The last few years have seen the emergence of usability inspection (UI) as an important new tool to help user interface designers and software developers guarantee that their products meet the highest standards of usability. Everywhere UI methods have been implemented they have proven to be faster, cheaper, and in many regards, more reliable than user testing and other standard approaches to ensuring design usability. Usability Inspection Methods is the first comprehensive, book-length work in this rapidly growing field. Coedited by Jakob Nielsen, the man who coined the term "usability inspection," it offers readers the unique opportunity to learn state-of-the-art UI methods from the women and men who developed them. Designed to get readers quickly up and running with the full complement of UI strategies, tools, and techniques, this extremely practical guide offers step-by-step guidance to all important methods now in use, in chapters authored by the methods' inventors themselves. Following a detailed overview of the field is a series of chapters devoted to detailed descriptions of the heuristic evaluation method, the pluralistic walk-through method, the cognitive walk-through method, techniques for integrating formal usability inspections with other methods into a coherent framework, and other proven UI methods. Each chapter in this section includes reports on the valuable empirical evidence of the benefits of the method covered. Later chapters offer numerous case studies, and a comparative analysis of UI with user testing, as well as a thorough breakdown of the cost-benefit characteristics of UI as compared to other approaches, several UI program prototypes providing computer support for interface designers, and much more. Authoritative, timely, and offering a wealth of hands-on instruction on all important methods and techniques, Usability Inspection Methods is an indispensable resource for user interface developers and software designers, as well as graduat

Usability Inspection defines the ways that software designers evaluate how "usable" software products are. This book details the state of the art in usability inspection and also explores the more practical aspects of comparing the methods and applying them to a variety of software development projects.

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Editorial Reviews

Booknews
A guide to usability inspection (UI) strategies and tools. Discusses techniques for integrating UIs with other methods, compares UI with user testing, and explores program prototypes that provide UI computer support for interface designers. Case studies illustrate methods including the heuristic evaluation method, the pluralistic walkthrough method, and the cognitive walkthrough method. Of interest to user interface developers, software designers, and graduates students and researchers. Includes b&w tables and charts. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Product Details

  • ISBN-13: 9780471018773
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 4/1/1994
  • Edition number: 1
  • Pages: 448
  • Product dimensions: 6.37 (w) x 9.54 (h) x 1.08 (d)

Table of Contents

Preface
List of Contributors
1 Executive Summary 1
2 Heuristic Evaluation 25
3 The Pluralistic Usability Walkthrough: Coordinated Empathies 63
4 Inspections and Design Reviews: Framework, History, and Reflection 77
5 The Cognitive Walkthrough Method: A Practitioner's Guide 105
6 Formal Usability Inspections 141
7 Faster, Cheaper!! Are Usability Inspection Methods as Effective as Empirical Testing? 173
8 A Comparison of User Interface Evaluation Methods 203
9 Evaluating High-Level Design Synergistic Use of Inspection and Usability Methods for Evaluating Early Software Designs 235
10 Adding Value to Usability Testing 255
11 Usability Problem Reports: Helping Evaluators Communicate Effectively with Developers 273
12 Observing, Predicting, and Analyzing Usability Problems 295
13 The Role of Psychological Theory in Usability Inspection Methods 341
14 Interface Design Guidance Systems 351
Bibliography 385
Author Index 401
Subject Index 407
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